Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous flowers, better than the pics”

Helpful Report

Posted 2 years ago

Hello Angelo! Thank you so much for your 5 star rating of Haute Florist! We are very grateful for your kind words. We take pride in knowing that we can provide such gorgeous flowers that are even better than what is seen in the photos - it's always a great honor to hear such positive feedback from our customers! Thank you again for your review.

Posted 2 years ago

“Lovely flowers and delivered on time”

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Posted 2 years ago

Thanks so much, Katrina, for your 5-star rating of Haute Florist! We're so glad that you enjoyed our lovely flowers and that we could get them to you on time!

Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

Thanks for the 5 star rating and your kind words, we're so pleased to hear of the fantastic service you received from Haute Florist. Thank you for your feedback!

Posted 2 years ago

“Very happy with the flowers i got my fiancee arrived on the date i chosen highly recommened”

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Posted 2 years ago

Thank you so much for your 5 star rating! We are thrilled to hear that the flowers for your fiancee arrived on the date of your choosing. We are glad that you were very happy with the flowers and we appreciate your recommendation. Thank you for choosing Haute Florist!

Posted 2 years ago

“Excellent and thanks be keeping me updated on the delivery tracking.”

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Posted 2 years ago

Thank you for your 5-star rating of Haute Florist! We appreciate your kind words and are so happy to hear that our customer service kept you updated on the delivery tracking. We strive to offer exceptional service and are glad that we met your expectations!

Posted 2 years ago

“Had an excellent and efficient service and I was kept informed of delivery progress. My friend was delighted with the flowers and she greatly appreciated them after a recent bereavement. I would definitely use you again.”

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Posted 2 years ago

Thank you, Monica! I'm so glad to hear that you had an excellent and efficient service with Haute Florist. And that your friend was also delighted with the flowers and it really means a lot that they were appreciated in such a difficult time. Kind regards, Tom.

Posted 2 years ago

“Just to receive such a beautiful bouquet, gave us such a lovely surprise!”

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Posted 2 years ago

Thank you so much for your 5-star rating of Haute Florist! We're so glad to hear that our flower arrangement was a pleasant surprise. We appreciate your kind words.

Posted 2 years ago

“Awful company. I buy a lot of flowers for deliver and I will not be using this company again. Flowers arrived wilted so I complained. Told they were fine. They were not. The roses head were floppy. They are guaranteed for 7 days (spoiler, they are not) so I was told to email back in a week. I did. By now the roses heads had rotted and come off the stalk. They told me I should have emailed sooner and to get lost basically. £55 down the drain. Stick to M and S or next.”

Helpful Report

Posted 2 years ago

Dear Claire, Thank you so much for taking the time to leave us feedback about your experience with Haute Florist. We are sorry to hear of your disappointment with the wilted flowers, the assumption that they were fine and the lack of a response for nearly a week after your initial complaint. We regret that your experience with our services did not live up to your expectations and we hope to learn from this experience and make changes to ensure our future customers are given an exceptional experience. Once again, we thank you for your feedback. Sincerely, Tom.

Posted 2 years ago

“The recipient of this bouquet said they were the most beautiful flowers she had ever received. I will definitely order from you again, thank you.”

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Posted 2 years ago

Hello Karen, Thank you for your review. We are happy to hear the gift was enjoyed. Kind regards, Tom.

Posted 2 years ago

“Great service, would recommend.”

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Posted 2 years ago

Hello, Thank you for your review. We are glad you received such great service. Kind regards, Tom.

Posted 2 years ago

“These flowers are being much enjoyed by our son, they were a good choice to be received by a man and smell nice too apparently. Received next day (on Sunday) as ordered. Second time I have ordered from you in the last few months and not likely to be the last time.”

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Posted 2 years ago

Thank you so much for your generous 5 star rating of Haute Florist! We truly appreciate it. It's amazing to hear that your son is enjoying the flowers. We are glad that it was a great choice for a man's gift and that it smells nice! We are glad that you have ordered from us twice in the last few months, and we are looking forward to hearing from you again soon.

Posted 2 years ago

“Ordering flowers online was an absolute breeze! The website was user-friendly, offering a wide variety of beautiful arrangements to choose from. The ordering process was seamless, and I appreciated the option to include a personalized message. The flowers arrived on time and were even more stunning in person. Overall, a fantastic experience that made sending a thoughtful gift hassle-free!”

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Posted 2 years ago

Thank you so much for the 5 star rating, Gary! It means so much to us to hear that ordering flowers online was an absolute breeze for you, and that the website was user-friendly with a wide variety of beautiful arrangements. Thank you for mentioning the seamless ordering process and the option to include a personalized message. We are overjoyed to hear that the flowers arrived on time and were even more stunning in person. Your kind words have made sending thoughtful gifts hassle-free and we appreciate your support.

Posted 2 years ago

“Always perfect”

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Posted 2 years ago

Thank you Julie for your 5-star rating of Haute Florist - it's always great to hear your kind words! We strive for perfection each and every time and it's wonderful that you thought our services achieved it.

Posted 2 years ago

“I've had two deliveries so far. Quite nice but not liking the gold painted leaves which were in both boxes. A few of the stems were looking very tired and brown round the edges.”

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Posted 2 years ago

Thank you for your review of Haute Florist, Marija! We are pleased to hear your two deliveries have been well received. I will pass your comments on to our Florist Manager. If you ever need any help in the future, please don't hesitate to reach out! We look forward to serving you again soon. Warm regards, Rosie

Posted 2 years ago

“Only 1 stem of lilies (3buds and didn’t blossom) 2 stems antirrhinums drooped overnight 4 roses wilted on day 4 - 4. carnation stems fine). On complaining on day 5 I was told only claims are valid by day 3! I would never ever trust this company to deliver fresh and beautiful flowers; best going to a supermarket at a third of the price OR use Interflora!!”

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Posted 2 years ago

Thank you so much, Deanne, for taking the time to leave us your feedback on your experience with Haute Florist. We really appreciate the effort you have taken in letting us know the issues that you faced with our product delivered to you. We are sorry for the inconvenience caused and understand it must have been frustrating. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Tom

Posted 2 years ago

“Great flowers, responded to my question quickly and she was very happy!”

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Posted 2 years ago

Thank you so much, Jack, for the 5-star rating of Haute Florist. We are delighted to hear that you had a great experience with our flowers, that our response was prompt, and that your recipient was very happy!

Posted 2 years ago

“Would give them zero if i could. My partner sent flowers I never got. Royal Mail claims they attempted delivery which they didn't. I was home, I reviewed my ring footage for the day and no one attempted to delivery. Spoke to customer service and they said that since royal mail attempted to delivery (which they didn't) they can't refund me or send a replacement. Safe to say, the service sucks. NO REFUND, NO FLOWERS, NOTHING.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. We're so incredibly sorry to hear that your flowers were not delivered on the expected date and understand this must have been extremely upsetting. If not done already, please could you get in touch with our Customer Support team at enquiries@hauteflorist.co.uk with your order number and 'review' in the subject, so we can put this right for you. Kind regards, Tom.

Posted 2 years ago

“My wife was over the moon Absolutely Fantastic Thank you so much I will definitely Recommend you to friends”

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Posted 2 years ago

Hello Mr max, Thank you for your review. We are thrilled to hear your wife enjoyed the bouquet. Warm regards, Tom.

Posted 2 years ago

“Gorgeous flowers. Such a lovely idea doing subscriptions. Always buy for friends and family.”

Haute Florist 5 star review on 5th December 2023

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Posted 2 years ago

Hello Zoey, Thank you for your review. We are glad we can provide a reliable service for you with gifts that will be enjoyed on such special occasions. Kind regards, Tom.

Posted 2 years ago

“Very easy to organise the flowers for my mother’s birthday, (which she loved by the way), and an easy experience all round. Many thanks.”

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Posted 2 years ago

Hello, Thank you for your review. We are glad your gift has been enjoyed. Kind regards, Tom.

Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews