Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“A late request but delivered on time. The flowers were beautiful. Thank you so much.”

Helpful Report

Posted 1 year ago

Dear Mr Francis, Thank you for taking the time to rate Haute Florist with 5 stars! We truly appreciate your feedback and are thrilled to hear that you were satisfied with our services.

Posted 1 year ago

“Excellent service, and bouquet was beautiful. My friend commented that it was one of the best bouquets she had ever received. Will definitely use again”

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Posted 1 year ago

Thank you so much, Emer, for your wonderful 5-star rating and your kind words about Haute Florist! We are thrilled to hear that you had an excellent experience with our service and that the bouquet was beautiful. It's always a joy to receive feedback like yours. We're especially glad to know that your friend loved the bouquet and considered it one of the best she has ever received. Your satisfaction means a lot to us, and we can't wait to assist you again in the future. Thank you for choosing Haute Florist!

Posted 1 year ago

“Dissatisfied ordered a medium for a client and receive the below image . Seems small I have ordered from many florists the size of these don’t match the price . I am Told of customer service all is correct”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your concerns, and I’m sorry to hear that you were dissatisfied with your order. We strive to provide accurate representations of our arrangements, and we apologise if the size did not meet your expectations. If not done already, please could you forward us some images of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Tom

Posted 1 year ago

“I ordered an orchid for my Sister who is suffering with cancer , I live in Canada and she lives in the Uk , I ordered online , it was delivered the next day , a very good service , the orchid was beautiful and my sister absolutely loves it .”

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Posted 1 year ago

Hello Rachel, Thank you so much for your kind words! We’re truly glad to hear that the orchid was beautiful and that your sister loved it. It means a lot to us to have been able to provide a positive experience, especially during such a challenging time. We appreciate your trust in us, and we’re here whenever you need our service again. Wishing your sister all the best!

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Hello Anna, Thank you for your wonderful feedback! We're delighted to hear that you were pleased with our service. If you ever need anything in the future, we’re here to help!

Posted 1 year ago

“Easy to order, delivered as promised and looks fab”

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Posted 1 year ago

Hi Teresa, Thank you for your great feedback! We’re glad to hear that the ordering process was easy, delivery was on time, and the product looks fabulous. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“I sent flowers to a mate of mine who lost his wife, the text I got when he recieved them was WOW, and how thougtful ... so for me they must be good ... thank you”

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Posted 1 year ago

Hello Paul, Thank you for sharing such a heartfelt story. We're truly sorry for your friend's loss, and we're glad the flowers brought some comfort during such a difficult time. Knowing they made a positive impact means a lot to us. Thank you for trusting us to be part of this thoughtful gesture.

Posted 1 year ago

“My friend was very happy with her flowers and they did look amazing from her photo she sent me, shame they arrived a day late though but probably not your fault.”

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Posted 1 year ago

Hello Claire, Thank you for your feedback! We're glad to hear that your friend loved the flowers and that they looked amazing. We’re sorry about the delay in delivery and understand how important timing can be. While some delays are out of our control, we appreciate your understanding and will continue to work on improving our service. Thanks again for choosing us!

Posted 1 year ago

“Fabulous from start to finish”

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Posted 1 year ago

Hi Deborah, Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience from start to finish. We look forward to serving you again in the future!

Posted 1 year ago

“Lovely flowers! I won’t order anywhere else!”

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Posted 1 year ago

Hello Adele, Thank you so much for your kind words! We're delighted to hear you loved the flowers and that we’ve earned your trust. We look forward to being your go-to for all your future orders!

Posted 1 year ago

“Beautiful flowers supplied, thank you.”

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Posted 1 year ago

Hi Cheryl, Thank you for your lovely feedback! We’re so glad you were pleased with the flowers. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Fabulous. Thank you so much. Always nerve-wracking to order something on the other side of the world and hope it turns out . Flowers were super, delivery & tracking great! Thank you :)”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We're thrilled to hear that you had a fabulous experience with us. We understand how nerve-wracking it can be to order from afar, so we're glad everything turned out well. Your satisfaction means a lot to us, and we appreciate your trust. We look forward to helping you again in the future!

Posted 1 year ago

“Great! Speedy and smooth check out”

Helpful Report

Posted 1 year ago

Hi Fiona, Thank you for your positive feedback! We’re delighted to hear that you had a speedy and smooth checkout experience. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“The recipient was thrilled with the wonderful arrangement. Many thanks.”

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Posted 1 year ago

Hello Jay, Thank you for your kind words! We're so glad to hear that the recipient loved the arrangement. Your satisfaction means a lot to us, and we appreciate your support. If you need anything else, don’t hesitate to reach out!

Posted 1 year ago

“Thes flowers are presented beautifully, now sending my second bouquet.”

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Posted 1 year ago

Thank you for your wonderful review! We're delighted to hear that you loved the presentation of the flowers. We appreciate your trust in us for your second bouquet, and we can’t wait to serve you again!

Posted 1 year ago

“Absolutely beautiful flowers, the hat box was crammed.”

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Posted 1 year ago

Hello Karen, Thank you for your lovely feedback! We're thrilled to hear that you found the flowers beautiful and that the hat box was filled to the brim. Your satisfaction is our priority, and we appreciate your support! If you need anything else in the future, we’re here to help.

Posted 1 year ago

“Always get my flowers from Haute Florists. Always good quality.”

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Posted 1 year ago

Hello Linda, Thank you for your loyalty and kind words! We're thrilled to hear that you consistently enjoy our flowers and quality. We appreciate your support and look forward to serving you again soon!

Posted 1 year ago

“I absolutely love Haute! Whenever I use the service, it is first class throughout, from the moment you choose your arrangement to the delivery. The flowers are just stunning .. everyone is always so impressed and amazed when they receive them .. so classy and special!”

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Posted 1 year ago

Hello Karen, Thank you so much for your incredible review! We’re thrilled to hear that you consistently have a first-class experience with us and that our flowers leave such a lasting impression. Your kind words motivate us to keep delivering the best service possible. We appreciate your support and look forward to helping you create more special moments in the future!

Posted 1 year ago

“Amazing service. Stunning flowers”

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Posted 1 year ago

Hello Lucy, Thank you for the fantastic feedback! We’re delighted to hear that you loved our service and the stunning flowers. Your support means a lot to us, and we look forward to serving you again!

Posted 1 year ago

“This is the second time I have bought flowers from my mum and she adores them. She's said they are 'the best'. I'll definitely be buying from you again!”

Haute Florist 5 star review on 14th October 2024

Helpful Report

Posted 1 year ago

Dear Chantal, thank you so much for your glowing 5-star review of Haute Florist! We truly appreciate your kind words and it is always a pleasure to hear that your mum adored the flowers. We are delighted to have exceeded your expectations once again and to have earned your loyalty as a valued customer.

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,068 reviews