Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful flowers supplied, thank you.”

Helpful Report

Posted 1 year ago

Hi Cheryl, Thank you for your lovely feedback! We’re so glad you were pleased with the flowers. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Fabulous. Thank you so much. Always nerve-wracking to order something on the other side of the world and hope it turns out . Flowers were super, delivery & tracking great! Thank you :)”

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Posted 1 year ago

Thank you for your wonderful review! We're thrilled to hear that you had a fabulous experience with us. We understand how nerve-wracking it can be to order from afar, so we're glad everything turned out well. Your satisfaction means a lot to us, and we appreciate your trust. We look forward to helping you again in the future!

Posted 1 year ago

“Great! Speedy and smooth check out”

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Posted 1 year ago

Hi Fiona, Thank you for your positive feedback! We’re delighted to hear that you had a speedy and smooth checkout experience. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“The recipient was thrilled with the wonderful arrangement. Many thanks.”

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Posted 1 year ago

Hello Jay, Thank you for your kind words! We're so glad to hear that the recipient loved the arrangement. Your satisfaction means a lot to us, and we appreciate your support. If you need anything else, don’t hesitate to reach out!

Posted 1 year ago

“Thes flowers are presented beautifully, now sending my second bouquet.”

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Posted 1 year ago

Thank you for your wonderful review! We're delighted to hear that you loved the presentation of the flowers. We appreciate your trust in us for your second bouquet, and we can’t wait to serve you again!

Posted 1 year ago

“Absolutely beautiful flowers, the hat box was crammed.”

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Posted 1 year ago

Hello Karen, Thank you for your lovely feedback! We're thrilled to hear that you found the flowers beautiful and that the hat box was filled to the brim. Your satisfaction is our priority, and we appreciate your support! If you need anything else in the future, we’re here to help.

Posted 1 year ago

“Always get my flowers from Haute Florists. Always good quality.”

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Posted 1 year ago

Hello Linda, Thank you for your loyalty and kind words! We're thrilled to hear that you consistently enjoy our flowers and quality. We appreciate your support and look forward to serving you again soon!

Posted 1 year ago

“I absolutely love Haute! Whenever I use the service, it is first class throughout, from the moment you choose your arrangement to the delivery. The flowers are just stunning .. everyone is always so impressed and amazed when they receive them .. so classy and special!”

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Posted 1 year ago

Hello Karen, Thank you so much for your incredible review! We’re thrilled to hear that you consistently have a first-class experience with us and that our flowers leave such a lasting impression. Your kind words motivate us to keep delivering the best service possible. We appreciate your support and look forward to helping you create more special moments in the future!

Posted 1 year ago

“Amazing service. Stunning flowers”

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Posted 1 year ago

Hello Lucy, Thank you for the fantastic feedback! We’re delighted to hear that you loved our service and the stunning flowers. Your support means a lot to us, and we look forward to serving you again!

Posted 1 year ago

“This is the second time I have bought flowers from my mum and she adores them. She's said they are 'the best'. I'll definitely be buying from you again!”

Haute Florist 5 star review on 14th October 2024

Helpful Report

Posted 1 year ago

Dear Chantal, thank you so much for your glowing 5-star review of Haute Florist! We truly appreciate your kind words and it is always a pleasure to hear that your mum adored the flowers. We are delighted to have exceeded your expectations once again and to have earned your loyalty as a valued customer.

Posted 1 year ago

“Delivered on the day specified, and the fk lowers looked lovely.”

Helpful Report

Posted 1 year ago

Dear Diana, thank you so much for your 5-star rating of Haute Florist! We truly appreciate your support and are delighted to hear that your flowers were delivered on the day specified. We're also thrilled to hear that the flowers looked lovely. Thank you once again for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“Great service! The flowers were really beautiful, the delivery was right on time and the packaging was quite refined. Will order again!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Haute Florist with five stars! We truly appreciate your kind words and feedback. We are delighted to hear that you had a great experience with our service. Warm regards, Haute Florist

Posted 1 year ago

“Lovely long-lasting flowers but the delivery was disappointing. I selected the delivery date as the day before I needed the flowers 'just in case' as I was planning on hand-delivering them. The flowers were not here at 4:30pm on the selected delivery date, so I rang customer service who advised to allow until 7:30pm for the delivery, at which point they still had not arrived and customer service was now shut. I rang again in the morning and customer service advised that the flowers were due to be delivered between 9:20am and 10:20am, but I was supposed to be hand delivering the flowers at 10am. Therefore I asked for a refund so that I could go to a local florists instead. Unfortunately I was told that they would only refund the price of the delivery as it states in the terms and conditions that the flowers may be delivered up to 3 days after the selected delivery date - sorry but this just is not good enough and more importantly, why is this in the terms and conditions which nobody reads, and not in bold red writing on the website as you're selecting the delivery date???? and why did customer service tell me to wait until 7:30pm for the delivery, then the following day the same girl was able to track the delivery and tell me that it was scheduled for 9:20-10:20am? why could she not have told me the first time I called that they were not in fact even scheduled for delivery for the delivery date which I had selected? and why could she track the parcel but I had not received any tracking information? just not good enough.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for taking the time to share your feedback on your experience with Haute Florist. We are truly grateful for your honest review and we sincerely apologise for the disappointing delivery that you encountered. We completely understand your frustration and disappointment regarding the delay in delivery. We apologise for any inconvenience this may have caused you, especially as you had made arrangements to hand-deliver the flowers. We acknowledge that our customer service team gave you conflicting information regarding the delivery time, and we deeply regret the confusion and inconvenience caused. We apologise for not clearly stating our policy regarding potential delays in our terms and conditions. We understand that this should have been communicated more prominently, especially during the selection of the delivery date. Your feedback regarding the need for clearer information on our website is duly noted and we will work to improve this aspect. Warm regards, Katie

Posted 1 year ago

“Flowers, chocolates and candle were all delivered on time and in good condition. This was a gift and the lady was delighted! Thank you”

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Posted 1 year ago

Thank you so much for taking the time to give us a fantastic 5-star rating for Haute Florist! We truly appreciate your kind words and recommendation. Thank you once again for choosing Haute Florist. We look forward to serving you with more beautiful and delightful gifts in the future.

Posted 1 year ago

“I ordered the Belle in Black bouquet for my daughter & son in-laws wedding anniversary. They both absolutely loved them. The bouquet was fresh, well packaged & exquisite. I will definitely be reordering in future. Thank you very much!.”

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Posted 1 year ago

Thank you so much for your 5-star rating and for choosing Haute Florist for your daughter and son-in-law's wedding anniversary! We are delighted to hear that they loved the Belle in Black bouquet. We take great pride in ensuring that our bouquets are fresh, well-packaged, and exquisite. Your kind words mean the world to us, and we look forward to serving you again in the future. Thank you very much!

Posted 1 year ago

“Lovely flowers and quick delivery”

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Posted 1 year ago

Thank you so much for taking the time to rate Haute Florist with five stars! We truly appreciate your positive feedback and are delighted to hear that you found our service exceptional. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future. Warm regards, Rosie

Posted 1 year ago

“Our recipient was absolutely delighted with her flowers.”

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Posted 1 year ago

Thank you so much, Laura, for your amazing 5-star review of Haute Florist! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Our recipient was absolutely delighted with her flowers and it warms our hearts to know that we were able to bring joy to her day. Thank you again for choosing Haute Florist and we look forward to serving you in the future!

Posted 1 year ago

“Beautiful flowers . Thank you so much”

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Posted 1 year ago

Dear Angela, Thank you so much for your wonderful 5-star rating of Haute Florist! We are thrilled to hear that you found our flowers beautiful. Your kind words mean a lot to us and we truly appreciate your support. Thank you for choosing Haute Florist, and we look forward to serving you again in the future.

Posted 1 year ago

“Excellent service - flowers are fresh, stunning arrangements. Will certainly use this company again”

Haute Florist 5 star review on 13th October 2024

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Posted 1 year ago

Dear Eleanor, thank you so much for your fantastic 5-star rating of Haute Florist! We are thrilled to hear that you had such a positive experience with us. Your kind words about our excellent service and the freshness of our flowers truly mean the world to us. We are delighted to know that you found our arrangements stunning and that you plan to use our services again in the future. Once again, thank you for choosing Haute Florist. We look forward to the opportunity of serving you again!

Posted 1 year ago

“We bought the flowers for my Aunts 80th, she was over the moon with them..delivered on time and to the door”

Helpful Report

Posted 1 year ago

Dear Gary, thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your kind words about our service. We're thrilled to hear that your Aunt was over the moon with the flowers you ordered for her 80th birthday. It warms our hearts to know that our delivery was on time and that we could bring joy to her doorstep. We're here to provide you with the best floral experience possible, so please don't hesitate to reach out if there's anything else we can assist you with. Thank you again for your support, and we hope to serve you again in the future! Best regards, Tom

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews