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Harry Hall Reviews

4.8 Rating 16,687 Reviews

94 %

of reviewers recommend Harry Hall

Company Reviews

Product Reviews

4.8

Based on 16,687 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Harry Hall 5 star review on 1st May 2024

Harry Hall 5 star review on 30th April 2024

Harry Hall 5 star review on 30th April 2024

Harry Hall 5 star review on 29th April 2024

Harry Hall 5 star review on 21st April 2024

Harry Hall 5 star review on 15th April 2024

Harry Hall 5 star review on 11th April 2024

647

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having signed up for gold plus membership and buying a few things I’m am now feeling very disappointed I had received a free groom bag for spending over £60 but had returned one coat for a refund and returned a gilet for a bigger Size I am now being told to return the free gift item as my order now falls under £60. Having a email to advise of this from the customer service team it takes ages to get a reply from them. I would rather not have had a free gift if it causes such a problem when returning items. To date I still haven’t received the gilet I requested for a bigger size or refund for the coat. My last email to them was to ask if I spent more on other items (same total as the coat that I had returned) if I could then keep the free gift and have the larger size gilet. Still nothing back from the team. They can have the free gift back a small groom bag that claims to be worth £17.50 but really not worth the money but I thought would be handy for shows. But I don’t think I should have to pay to return it. Other than me obviously not reading the small print about returning your free gift if you return anything - maybe this should be in bold on the returns form?!I was very happy that the original order came so quickly.”

Posted 3 years ago

“I bought this to use as a fly rug but on using it for the first time it slipped back terribly and the neck came un done. I sent pictures to Harry Hall who say it is a fitting issue and needed tightening at the front and a bigger size. My horse is definitely not a 7’6 and you can’t tighten it at the front as they’re fixed straps. It also failed to come with leg straps as described. I would therefore definitely not recommend it as a field fly rug as it really slipped badly back from the movement of the horse. It’s a shame that I can’t return it given the poor fit and have in effect wasted my money.”

Posted 3 years ago

“Previously bought some beautifully embroidered riding polo shirts for my daughter. This recent set are not as good quality and the name embroidery on the right hand side is much bigger than expected and as shown in the photographs.”

Posted 3 years ago

“The app doesn't work I can't log in.”

Posted 3 years ago

“14th May 2020...have not received any post from Harry Hall, yet...still waiting!???”

Posted 3 years ago

“Only lasted 2 days before pony shredded it & was totally trashed. Just not strong enough material. Actually took longer for Harry hall to ask for a review!”

Posted 3 years ago

“Very disappointed! I had asked how the boots did up as I didnt want to keep lacing them up and was told it was a zip ... it is a zip but you also have to lace them up. Have worn three times and the zip has come unstitched which makes it difficult to undo. Look lovely but not fit for purpose sadly”

Posted 4 years ago

“The low rating is just because the leg length was about 2 inches too short (I'm 5ft10 but only have 31" leg length which is pretty average). Otherwise they looked well made”

Posted 4 years ago

“Still haven’t received my item and horse is dependant on it.”

Posted 4 years ago

“I love Harry Hall jods but sadly these are way too tight on me. I'm normally a size 26 but ordered 28 after reading other reviews. Still too small. Lovely breeches otherwise.”

Posted 4 years ago

“Didn’t like the jacket. Very unflattering for the curvy size 12. Disappointed with the cut and the fit.”

Posted 4 years ago

“Not good customer service at this time - been waiting for a response on this rug since BEFORE the lockdown.”

Posted 4 years ago

“£25 Voucher that you get with trailer insurance check small print - mine said no minimum spend on one line then £50 on another. HH won’t honour the no minimum spend. Plus only 2 expiry date on it. Disappointing as you can get the insurance for the same price if not cheaper elsewhere.”

Posted 4 years ago

“Really great things and quite cheap too, but whenever I proceed to checkout it gets stuck on a page and is loading for ages. Once I had to wait for a whole day for it to finally load.”

Posted 4 years ago

“Unfortunately had a nightmare with deliveries, wrong item received and the original one I wanted was no longer in stock.”

Posted 4 years ago

“really disappointed thought they would be better ..uncomfortable to wear also ,,”

Posted 4 years ago

“I have only worn these boots twice and two of true loops for the laces have broken, I will be returning these,”

Posted 4 years ago

“Nice looking breeches but the waist was tight fitting with no give and the legs quite loose fitting”

Posted 4 years ago

“I ordered a size ten which was very small, the 12 is also a neat fit and I’m a size ten. The coat it self I love, however the zip has jammed on the first day and broken. Very disappointing and hoping the company will help...”

Posted 4 years ago

“Unfortunately the sleeve were very skinny so had to return but the quality of the material was good”

Posted 4 years ago

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Harry Hall is rated 4.8 based on 16,687 reviews