Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,577 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 24th July 2025

A Jeffrey

Turfonline 5 star review on 29th June 2025

A Overton

Turfonline 5 star review on 26th June 2025

S Moncrieff

Turfonline 5 star review on 12th June 2025

758

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service best lawn we have ever brought”

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Posted 5 years ago

“The sedum mat was very good. Ordered a large amount. Unfortunately one at the bottom of the pallet was in bits and I’d say 40% of them were short of 2000m Obviously it’s living mat, not manufactured exact, I understand that. But I needed to make up what I was now missing so I tried to order more (2) at my own expense, I was told I’d have to pay a massive amount just for those few.”

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Posted 5 years ago

“Prompt, on time and very good quality turf - I even laid some of it after 4 days and it recovered fine!”

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Posted 5 years ago

“Very bad quality. The turf was very dry on delivery and no were near the advirtised product. I am very disappointed. I want to remove them and start all over again.”

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Posted 5 years ago

“Turf was delivered on time and placed in a convenient location as requested. Despite delivery being on a very hot day, the turf arrived in excellent condition and was layed the same day as advised. Used in conjunction with the pre turf fertiliser, the turf has taken really well, has knitted together nicely and three weeks later has just had its first mow. It looks brilliant. I would highly recommend Turf Online to people for quality turf, great value and customer service.”

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Posted 5 years ago

“We purchased the jubilee turf for our new lawn. My husband and I are absolutely thrilled with how gorgeous and lush our new lawn is! We also applied the rapid roots (pre-seed/turfing feed) after we laid it as we forgot to during installation. On day 2, a fox dug up a section but it’s thankfully recovered well. You will see the before photo of what we had and what it looks like now, it’s been laid for nearly 2 weeks. Definitely worth the investment and hard work! We are looking forward to the first cut.”

Turfonline 5 star review on 15th June 2020

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Posted 5 years ago

“I ordered new turf from this site and the whole experience was exceptional. The FAQ's and info on their site is incredibly comprehensive and helpful for those doing it themselves. The quality of the grass is brilliant, been down now for 2 weeks and looks like a professional pitch. Excited to see what it's like after its first cut in a week or so”

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Posted 5 years ago

“The turf was good. Delivered on the day. However I booked 7.5t truck as access is bad here. It turned up in an 18t. No chance! The driver was very helpful and met us at the main roadside and we unloaded it into our trailer. Not ideal, especially as I had preorganised it. I did write an email but got no response. Also tried many times to call but again no response.”

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Posted 5 years ago

“I was very impressed with the quality of the turf (Deep green and lush) and service received. My only gripe is that the turf arrived a day early!....lol. If I had received a notification of this I would have been prepared. No harm though as I managed to lay the turf in the evening of delivery and it was still in tact and not discoloured despite laying out in the sun for most of the day. I would definitely use this service again.”

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Posted 5 years ago

“Really good service and the turf quality is superb!! Thoroughly recommended.”

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Posted 5 years ago

“Great quality turf, communication from delivery man could be better. An eta on day of delivery would be a great perk.”

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Posted 5 years ago

“Excellent service. Easy to lay and after one week it is flowering well and looks great. Thank you.”

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Posted 5 years ago

“Easy to use website and order process. Early delivery with good service, excellent product with overall experience providing very good value for money.”

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Posted 5 years ago

“I had a few questions when ordering and customer service were very helpful.. everything was delivered quickly and seemed good quality. Would definitely use again.”

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Posted 5 years ago

“Fantastic service and a fantastic product. I've used this firm twice now on two separate projects, the delivery was fast and the quality was perfect. My only comment is make sure you order extra to not leave yourself short”

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Posted 5 years ago

“Turf delivered on time.Laid down the same day and as yet looks great.Thanks to all the team. Very good product.”

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Posted 5 years ago

“Turf delivered promptly. Excellent quality. I did lay it the same afternoon and that has obviously helped but it has settled really well. Very happy.”

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Posted 5 years ago

“I am laying a new lawn. I was duped by Turfonline's (Harrowden's) description of their product. Quotes like ...Highest quality, grade 1.,top 2.5%.,high quality top dressing ., nutrient rich screened loam ., can be brushed into cracks., rakes out to a smooth surface., ready for new seed, etc. The price of £119 per ton was significantly higher than average. I had bought some bagged topsoil on offer at Massams for £20 for 10 bags of 25kg. Equating to £80 per ton. This was lovely crumbly clean soil. Foolishly I thought at £119 per ton Harrowdens soil would be far superior, so I had two tons delivered. I was desperately disappointed. I spoke to a very pleasant lady called Jade who asked for photos of the debris in the load. which I duly provided. She gave me a discount of £10 per ton for the extra 2 tons I needed, and said she would follow it up. The second load of two tons that Jade said she was going to do something about , turned out to be even worse than the first load! I haven't bothered to contact Harrowdens since, but they have twice asked for feedback, which I very much doubt they'll do anything about, like the first time I politely mentioned tried. To sum up I feel, a) let down, because the quality of the topsoil was far inferior to a product at Massams. I have already removed about a bucketful of debris of various sizes, ranging from endless chippings about 20 mm long, to a piece of brick and other larger pieces of aggregate between 50 and 80mm in length. I am still removing small stones from the seeded surface. b) Somewhat cheated, because even with the discount of £20 on the second load I paid £456 for 4 tons . Massams would have provided 4 tons of topsoil for £42 per ton and £8 delivery each load of two tons. Making a total of £184. or I could have bought 4 tons of the bagged variety at Massams for £320! Ps. Recent heavy rain has exposed a plethora of sone clippings of all sizes which will be a real hassle to remove when I’m able to walk on the new grass. I'm very disappointed. Yours sincerely Tony Tame. 4 Lancaster Close, PR8 2LD Ps. Topsoil full of weeds as well”

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Posted 5 years ago

“Order 34 rolls of jubilee after reading the reviews Was feeling sceptical but more good than bad ones I thought it came first thing and started laying within the hour Was really happy with The quality and how all rolls were even in colour it was a little dry but watered it as it was put down ya been 1 wk and it’s taking root quite well and kept it’s colour so far so good much better than turf I’ve laid at work gets a thumbs up from me Ps Ignore the orange netting it’s to keep the dog and cat off it for a while”

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Posted 5 years ago

“Quality Turf with excellent service! The turf is coming along really nicely. I would buy from you again. I have already recommended you to my neighbour who likes what they see over the fence!”

Turfonline 5 star review on 14th June 2020

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Posted 5 years ago

Turfonline is rated 4.6 based on 3,577 reviews