Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.65

4.7 Rating 3,598 Reviews

91 %

of reviewers recommend Turfonline

4.7

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 19th September 2025

K Watts

Turfonline 5 star review on 14th September 2025

L Postan

766

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The turf is very nice and looks wonderful. will order again for the back garden”

Helpful Report

Posted 8 years ago

“Order was delivered within the requested timeslot. Turf quality better than expected, very fresh only 3 turfs not perfect, some slight animal dung damage, some very small potato seedling tubers, perfectly acceptable. Plastic mesh matting incorporated in the growing medium did a perfect job of providing strength & stability but soft enough to cut with a blunt knife. Overall very pleased, will order from this company again. Will try to add second review in 3 months time to report on speed of establishing & growth.”

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Posted 8 years ago

“Very happy all round. Very good service, delivered on time and even contacted me when delivered as I was not home. Very happy with the turf too, would 100% order from Turf online again”

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Posted 8 years ago

“We could of had access issues to our house, due to a narrow entrance and I told the lady on the phone, when the order was placed We knew that the driver would have been informed and agreed any issues the pallets could be dropped at the end of the road. On the day the lovely driver kept manoeuvring the vehicle into the tight space, so that the turf could be placed directly on our drive......2 pallets delivered where we needed them, excellent quality and fantastic prices. Thank you very much!!...and special thanks to the very accommodating delivery driver :-)”

Turfonline 5 star review on 7th December 2016

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Posted 8 years ago

“I was a little concerned about ordering turf over the internet after reading some of the reviews of the various companies on line. So I decided to use Turfonline based on price and their reviews. The turf was good quality and delivered when they said it would be.”

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Posted 8 years ago

“East to order , great on time delivery , friendly helpful driver. Will order again. Thank you.”

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Posted 8 years ago

“Delivery days were restricted and the turf was a little thin.”

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Posted 8 years ago

“Delivery was bang on time Ihad broken my wrist the day before the driver could not have given me more help. I was pleased with what I saw then and now its laid I could not be more pleased. The deep green and thickness of the turf I have never seen better thanks to all.”

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Posted 8 years ago

“Very pleased with our new turf. Arrived in great condition, was easy to lay and established quickly. We now have a lush, green lawn that was once an overgrown jungle and have also had lots of compliments. The only thing I could fault was the delivery of the turf which was delayed and arrived several hours after I had specified, the lorry driver was also very unfriendly and moaned about his day when I mentioned the delay, turf online did refund me the cost of the timed delivery slot although it took a while and I had to phone twice to get it done, however in spite of all this the finished quality of our new lawn makes up for it and I am overall very happy. I feel the turf itself deserves 5 stars but the delivery and refund issues have let it down so I've knocked off a star I'm afraid.”

Turfonline 4 star review on 24th November 2016

Helpful Report

Posted 8 years ago

We're sorry you had a poor delivery experience. We pride ourselves on our customer service and I am sorry to hear that it took 2 calls before we processed the refund for the missed timed delivery option.

Posted 8 years ago

“Arrived on time. Turf was easy to lay and so so green. Looked amazing and grew really well. We didn't necessarily need the 2 extra we ordered 'just in case' but it was better knowing we had them.”

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Posted 8 years ago

“The online calculator worked a treat and the ordering process was easy. The topsoil we bought was really good stuff, and a joy to work with. The turf is also of a very high quality and if ever we need to, I would use Turf on-line again and recommend them to friends. The delivery driver was very helpful and obliging too. Couldn't ask for anything more - Thanks Turf On-line”

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Posted 8 years ago

“Good quality.”

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Posted 8 years ago

“Perfect quality turf at a very good price. Again delivery was exactly as booked and the driver couldn't have been more helpful to leave in an easy position. Not my first order and will not be my last.”

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Posted 8 years ago

“Very easy to order. The turf turned up on time, was in good condition and went down very well. Absolutely no issues Very pleased with it.”

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Posted 8 years ago

“Really great turf, Shadesman, very good quality !! Delivery was painless as well, considering we live on a main road, thanks to an extremely helpful driver.”

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Posted 8 years ago

“Turf delivered on time and as requested, very helpful driver. Excellent quality turves and exceptional quality top soil. Turves were very evenly cut and layed down beautifully. Very highly recommended.”

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Posted 8 years ago

“Delivery.....cannot be faulted Quality.....excellent Overall service is 5 star”

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Posted 8 years ago

“Extremely pleased with all aspects: Ease of ordering and payment. The delivery to site. The quality of the turf ordered. Our client is also very pleased with the end result which is key for us. Thank you and we will purchase through yourselves again. Carl, Imon Site Ltd,”

Turfonline 5 star review on 11th November 2016

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Posted 8 years ago

“The only reason I have not given a very good rating is we had some practical delivery issues. However I was offered appropriate compensation for our efforts. The turf itself cannot be faulted, excellent and consistent quality which I was cutting in just over two weeks. I would recommend Turfonline without hesitation, just ensure the transport vehicle can get to your property and unload!”

Turfonline 4 star review on 10th November 2016

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Posted 8 years ago

“Only required a small amount to repair/fill in. great turf, quick delivery. They even provided the rain for the next two days after laying it.”

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Posted 8 years ago

Turfonline is rated 4.7 based on 3,598 reviews