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Turfonline Reviews

4.7 Rating 3,650 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,650 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Good quality, quick deli ery
Helpful Report
Posted 9 years ago
First class service, really quick delivery. Very high quality turf, strongly recommend .!!
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Posted 9 years ago
Easy to order and quick delivery. Very helpful delivery driver. Turf of excellent quality, at a good price.
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Posted 9 years ago
Delivered on time, very nice turf, arrived nice and green. Great price. Very happy, thanks.
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Posted 9 years ago
Great Service Great Turf Great Price
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Posted 9 years ago
Prompt delivery of great quality turf. 6 days in and already it's taking nicely. Really pleased. Many thanks
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Posted 9 years ago
delivered on time 70 mtrs laid the same day and it looks great 2 weeks later I cut the grass and it looks amazing I would recommend highly ,also lay the rolls the same way the grass then looks like a carpet .Ray in Ferring
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Posted 9 years ago
Excellent quality turf however delivery slot missed for which I paid extra and as yet no confirmation that I will receive a £25 refund.!
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Posted 9 years ago
Our pallet carrier has confirmed that your delivery slot was missed by 30 minutes so we will arrange for a refund of the additional timed delivery service cost. We apologies for any inconvenience caused.
Posted 9 years ago
Bought a quantity of the Jubilee turf for a new back garden. Beautiful turf - lovely colour and good quality. It went down very well. Extremely pleased with the purchase and a few days on it's looking stunning. HOWEVER, the transport company engaged to deliver this item were a shambolic excuse for an organisation. They were rude, discourteous, totally unhelpful and when an issue arose of their making over the delivery and signing for it washed their hands and abandoned the delivery without signature. It could have been stolen or damaged. The company in question was Anglia Freight based in Eye in Suffolk. If you live in the East Anglia area avoid them at all costs! They have no idea of the meaning of the term customer service.
Helpful Report
Posted 9 years ago
We are very sorry about your experience. We take overall customer service very seriously and we will follow up with the 3rd party pallet network involved. It's great hear you are pleased with the quality of our product.
Posted 9 years ago
Perfect Arrived when said and best turf I have ever had
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Posted 9 years ago
I was very impressed with the website and how easy it was to order the correct amount of turf by using the calculator. This saved any waste of the turf . The delivery was on time and came on a pallet, which was placed nearby by the very helpful driver to the area where the turf was to be laid. I will certainly use this company again . Thanks
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Posted 9 years ago
Excellent product & Service
Turfonline 5 star review on 10th March 2017
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Posted 9 years ago
Was very worried about ordering online as not seeing turf in person but the turf looks brilliant. Delivery was good and rang before turning up to check all ok. Would definitely recommend to friends and family..
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Posted 9 years ago
Lovely turf, very good quality. Excellent value for money and no hassle delivery. Would recommend.
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Posted 9 years ago
Had a problem trying to order online when got to the end of the order and pressed accept it just kept returning to the beginning. So I phoned on the Monday to place my order and it was delivered noon on the Tuesday very good quality turf I am very pleased the finished job.
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Posted 9 years ago
Excellent service. Delivery right to the door. The Turf was of superb quality and looks great laid. The Topsoil was clean and easy to handle. Lets hope my turfclaying has done the turf justice and I get a great lawn. Many thanks turfonline. Highly recommended.
Turfonline 5 star review on 6th March 2017
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Posted 9 years ago
Excellent service every step of the way - from the handy quantity calculator on the website, through to timely delivery, helpful phone support and highest quality turf ...I really couldn't fault this service or product.
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Posted 9 years ago
Excellent service on phone, very fast order, delivery driver very helpful to my customers who had the delivery. Great quality turf can't fault
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Posted 9 years ago
Lovely quality turf well packaged on the pallet.Friendly helpful driver.Finished laying today and very pleased.
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Posted 9 years ago
Ordering process clear and helpful, easy to price up before you buy and simple to use. Paid for delivery before 11am which arrived well in time, driver helpful and professional. Advice on the website was very good for planning, buying, laying and after care. Grass looked healthy and green on delivery and having been laid 5 days ago looks very good. I got the water retaining gel and pre-turf fertiliser which wre easy to use and will hopefully help it to establish and grow on well.
Turfonline 5 star review on 1st March 2017
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Posted 9 years ago
Turfonline is rated 4.7 based on 3,650 reviews