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Turfonline Reviews

4.7 Rating 3,751 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
“Very good quality turfs, evenly cut. Lawn now looks fantastic.”
Helpful Report
Posted 9 years ago
“Superb quality and service”
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Posted 9 years ago
“The turf was delivered on time. It was fresh and well stacked on pallet. Each turf was cleanly cut: the grass is dense, healthy, weed free and very importantly it is grown in soil that remains intact no matter what stresses are put on the turf when positioning it or trimming it. Even offcuts of no more that one inch wide remain stable, trimmable and intact. I feel confident that I will have a great lawn, well established, in no time at all. I found the website extremely useful, with guidance on how to treat the turfs etc. Particularly I found the turf comparisons with full information on seed mix and durability most helpful in selecting the turf that best suited my location for it.”
Turfonline 5 star review on 20th April 2017
Helpful Report
Posted 9 years ago
“Order didn't arrive either at the arranged time (paid for time slot) or on the specified day. Emailed them on the day to find out what was going on received no reply. Had to phone twice to rearrange delivery. Was going to recommend to a colleague who needed turf but warned them against it.”
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Posted 9 years ago
“we we're very happy with the service we received. The turf was good quality as well.”
Helpful Report
Posted 9 years ago
“Well what can I say after searching the web for turf suppliers local and national I decided to go with Turfonline, it was so easy to order and delivery was spot on. I was a little sceptical about ordering through a national company rather than local but all I can say is that Turfonline quality of turf was excellent, it was healthy looking green turf which was easy to lay. So anybody with any doubts about ordering turf from a national company you dont need to worry about ordering turf from Turfonline.”
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Posted 9 years ago
“Turf was in great condition when it arrived, still damp with live earthworms in the soil. Laid it immediately and a week later it's looking great.”
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Posted 9 years ago
“Service was excellent. Product was very good, and in good condition. Delivery was prompt and dealt with in a polite and professional manner by the delivery person. Can recommend to anyone.”
Helpful Report
Posted 9 years ago
“Paid extra for a delivery for a pre 11am - eventually turned up at 1.15pm - no calls and even when i called the office twice and promised a call back nobody called. Emailed twice to the email address provided and again no reply. Very poor customer service”
Helpful Report
Posted 9 years ago
“I paid for early delivery which was late. Sent an email to sales for nobody to reply. Good turf but bad customer service”
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Posted 9 years ago
“Good quality turf at a reasonable price Looks really good down Great delivery experience - fantastic driver”
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Posted 9 years ago
“still waiting for delivery of order. Ordered on 10.4.17. T N T express!! More like tortoise with a hernia. Have received no communication from either company and now dont need the product as have laid my lawn.”
Helpful Report
Posted 9 years ago
“product was delivered on day requested & in good condition”
Helpful Report
Posted 9 years ago
“the turf never arrived ontime for the garden to be done,was promised a refund but a week later it still hasn't been refunded”
Helpful Report
Posted 9 years ago
“15sm of turf missing originally when delivered 2days later turf was totally trashed unable to use terrible state all small pieces only 1 roll intact”
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Posted 9 years ago
“Turf arrived on schedule and in good condition. The jubilee turf purchased looked to be excellent quality.”
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Posted 9 years ago
“Easy to order, good clarity of delivery options, everything arrived on time and in full. Cant ask for more.”
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Posted 9 years ago
“Very good quality grass and good price as well as a quick service.”
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Posted 9 years ago
“Product quality excellent Delivery on the day scheduled Competitively priced”
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Posted 9 years ago
“The delivery was late, so it would be nice if turfonline acknowledged this and refunded the early charge I paid. however, the delivery guy was more than helpful and delivered direct to my garage door, when he arrived. Alex, Swindon”
Helpful Report
Posted 9 years ago
Turfonline is rated 4.7 based on 3,751 reviews