Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.65

4.7 Rating 3,598 Reviews

91 %

of reviewers recommend Turfonline

4.7

Based on 3,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 6th October 2025

D THORPE

Turfonline 5 star review on 19th September 2025

K Watts

769

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great experience! Delivery on time, great turf quality!”

Helpful Report

Posted 8 years ago

“Great quality turf delivered on time. New lawn area looks fantastic”

Helpful Report

Posted 8 years ago

“Our premium turf was delivered promptly on the day agreed, and as were out at the time, the thoughtful delivery driver unloaded the pallet on the pavement close to where the turf was going to be laid. It was very lush, and like a thick grass carpet with no wildlife or weeds in sight, so five stars awarded and well worth the monetary investment. We would certainly recommend Turfonline on the basis of our own order experience - Thank You Very Much”

Helpful Report

Posted 8 years ago

“The turf arrived a full 24 hours late as it got 'delayed in Birmingham' and was quite clearly kept overnight in a warehouse. I took the day off work to receive it and couldn't take the following day off, leaving my wife to receive it. On their site it quite clearly says turf should be installed on the day it's harvested which clearly we couldn't. You would have thought given this situation the guys might have helped lift it into the back garden (about 5 metres from the kerbside). Nope - they shrugged their shoulders and left my wife to drag it in. They were however very prompt and apologetic when told about this and refunded my delivery charge. The lawn itself looks great and is very good value for money.”

Helpful Report

Posted 8 years ago

“Easy to order delivered when agreed. Good quality turff”

Helpful Report

Posted 8 years ago

“Turfonline provided a superior product exactly when they promised, at a price cheaper than elsewhere. From ordering online to delivery to our house, Turfonline have absolutely delivered exactly what they promised.”

Helpful Report

Posted 8 years ago

“It seems strange to write a review when basically a company simply delivered what they said they would. But that is what happened. From ordering online, through to delivery of the turf, Turfonline have ensured the process was very easy and straightforward. No complications and no issues. So, if you require turf, order from Turfonline, because simply put, they are reliable and their product is perfect.”

Helpful Report

Posted 8 years ago

“Grass looks ok, BUT delivery is shocking, the poor driver and I had to get 3 x 1 ton pallets off his truck with a pallet truck which then sunk into my drive.. at least offer a premium delivery service with a mini forklift.. skimping on delivery costs means I wont recommend. the service is not fit for purpose and is more than likely against health and safety rules.”

Helpful Report

Posted 8 years ago

“100% Happy with Turfonline and there courier. Every roll of Turf was very green and very well seeded and totally weed free, excellent quality, My lawn looks great. Delivery arrived on time and driver was very polite and courteous. Thank You”

Helpful Report

Posted 8 years ago

“ordered Wednesday evening, was a bit worried about a delivery "any time Saturday". Turf arrived 8am and the driver apologized for being early.. really good service, would definitely recommend. Turf had naturally had 2 or three places with rocks lodged or other irregularities but minor damage and enough turf available to fix it. Our lawn looks amazing now, thank you so much for the fantastic delivery.”

Turfonline 5 star review on 10th August 2017

Helpful Report

Posted 8 years ago

“Spent over £350 for turf for my lawn. Two pallets arrived and I laid the turf as suggested on the website. The turf was watered well and the day after it was laid the rolls from the second pallet were already going brown. I contacted turf online who then sent me a generic email telling me how to water grass and ignoring my problem. I have recently asked them to replace the 14 rolls that had died and they have continued to ignore me so be very careful before spending your money. I paid for the best all rounder as well so didn't even go for the cheaper stuff thanks turf online for your terrible customer service”

Helpful Report

Posted 8 years ago

“Ordered for next day delivery - turf arrived by courier (very courteous). We moved it to a shady area and laid the turf the same day. Watered as recommended by your very helpful, tutorials - both on laying and afterwards, rather than listen to all of the advice from various people, so far so good. Already looking like a lush lawn with the joins disappearing within 4 days! Definitely recommend Turfonline and use them again ourselves!”

Turfonline 5 star review on 7th August 2017

Helpful Report

Posted 8 years ago

“The turf rolls were delivered 9 am, that gave me the rest of the day to lay them. The rolls were nice and fresh and easy to lay. I had 70 sq m by the end of the day the new lawn looked great. I watered for half an hour and the next morning it looked wonderful. A very happy bunny.”

Helpful Report

Posted 8 years ago

“Excellent quality turf and delivered on time.”

Helpful Report

Posted 8 years ago

“Delivered on time. Very good price and quality. Would definitely recommend”

Helpful Report

Posted 8 years ago

“The whole experience from ordering ,delivery and quality was great.very happy with this great priced turf”

Helpful Report

Posted 8 years ago

“Delivery was early and on time.the grass itself is rich and a great deep green.very happy and have told others about you.many thanks”

Helpful Report

Posted 8 years ago

“Good quality turf-very happy”

Helpful Report

Posted 8 years ago

“Paid for premium turf, which arrived 3.5 hours late, only to find it had holes in the majority of the roles and the landscaper believed it to have been harvested 2/3 days beforehand . Emailed turfonline and still waiting for a reply. Not the best service im sad to say”

Helpful Report

Posted 8 years ago

“I ordered the Jubilee turf. Came exactly when it was due, all very healthy and delivery was a very good price. My only gripe is that I have found the turf is quite heavily covered in annual grasses (which I hate) so I spend a lot of time picking this grass out to try and limit germination and spread. My dog has also left a burn patch and I sent a question in regarding repairing (whether the grass would grow back in or can we buy the seed mix to match the rest of the lawn) and never got a response”

Helpful Report

Posted 8 years ago

Turfonline is rated 4.7 based on 3,598 reviews