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Turfonline Reviews

4.7 Rating 3,751 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
“Delivery was bang on time Ihad broken my wrist the day before the driver could not have given me more help. I was pleased with what I saw then and now its laid I could not be more pleased. The deep green and thickness of the turf I have never seen better thanks to all.”
Helpful Report
Posted 9 years ago
“Very pleased with our new turf. Arrived in great condition, was easy to lay and established quickly. We now have a lush, green lawn that was once an overgrown jungle and have also had lots of compliments. The only thing I could fault was the delivery of the turf which was delayed and arrived several hours after I had specified, the lorry driver was also very unfriendly and moaned about his day when I mentioned the delay, turf online did refund me the cost of the timed delivery slot although it took a while and I had to phone twice to get it done, however in spite of all this the finished quality of our new lawn makes up for it and I am overall very happy. I feel the turf itself deserves 5 stars but the delivery and refund issues have let it down so I've knocked off a star I'm afraid.”
Turfonline 4 star review on 24th November 2016
Helpful Report
Posted 9 years ago
We're sorry you had a poor delivery experience. We pride ourselves on our customer service and I am sorry to hear that it took 2 calls before we processed the refund for the missed timed delivery option.
Posted 9 years ago
“Arrived on time. Turf was easy to lay and so so green. Looked amazing and grew really well. We didn't necessarily need the 2 extra we ordered 'just in case' but it was better knowing we had them.”
Helpful Report
Posted 9 years ago
“The online calculator worked a treat and the ordering process was easy. The topsoil we bought was really good stuff, and a joy to work with. The turf is also of a very high quality and if ever we need to, I would use Turf on-line again and recommend them to friends. The delivery driver was very helpful and obliging too. Couldn't ask for anything more - Thanks Turf On-line”
Helpful Report
Posted 9 years ago
“Good quality.”
Helpful Report
Posted 9 years ago
“Perfect quality turf at a very good price. Again delivery was exactly as booked and the driver couldn't have been more helpful to leave in an easy position. Not my first order and will not be my last.”
Helpful Report
Posted 9 years ago
“Very easy to order. The turf turned up on time, was in good condition and went down very well. Absolutely no issues Very pleased with it.”
Helpful Report
Posted 9 years ago
“Really great turf, Shadesman, very good quality !! Delivery was painless as well, considering we live on a main road, thanks to an extremely helpful driver.”
Helpful Report
Posted 9 years ago
“Turf delivered on time and as requested, very helpful driver. Excellent quality turves and exceptional quality top soil. Turves were very evenly cut and layed down beautifully. Very highly recommended.”
Helpful Report
Posted 9 years ago
“Delivery.....cannot be faulted Quality.....excellent Overall service is 5 star”
Helpful Report
Posted 9 years ago
“Extremely pleased with all aspects: Ease of ordering and payment. The delivery to site. The quality of the turf ordered. Our client is also very pleased with the end result which is key for us. Thank you and we will purchase through yourselves again. Carl, Imon Site Ltd,”
Turfonline 5 star review on 11th November 2016
Helpful Report
Posted 9 years ago
“The only reason I have not given a very good rating is we had some practical delivery issues. However I was offered appropriate compensation for our efforts. The turf itself cannot be faulted, excellent and consistent quality which I was cutting in just over two weeks. I would recommend Turfonline without hesitation, just ensure the transport vehicle can get to your property and unload!”
Turfonline 4 star review on 10th November 2016
Helpful Report
Posted 9 years ago
“Only required a small amount to repair/fill in. great turf, quick delivery. They even provided the rain for the next two days after laying it.”
Helpful Report
Posted 9 years ago
“Excellent quality turf. Excellent service. Just Excellent”
Helpful Report
Posted 9 years ago
“Advise was helpful, turf delivered next day as promised.Turf as good as stated on phone. The information booklet was helpful. I have now passed on the booklet to some one who is preparing to lay a lawn. He has seen my lawn and will be ordering turfs from you very soon.”
Helpful Report
Posted 10 years ago
“Great Service. Very easy and super fast Delivery. They delivered what they promised Recommended”
Helpful Report
Posted 10 years ago
“excellent quality and prompt delivery”
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Posted 10 years ago
“ordered one day delivered the next - in NW Wales. That is good service. The turf was neatly packed on a pallet (which you keep) and when opened up for laying looked good: Even thickness, even growth. As most of my back lawn is more field than lawn, I only needed the cheapest turf for patching and extending. This is the 3rd time I've used TurfOnline, and I continue to be pleased with the product and service.”
Helpful Report
Posted 10 years ago
“Delivery was when you said it would be Driver very helpful Quality of turf excellant Lovely and green and no weeds”
Helpful Report
Posted 10 years ago
“This is only my initial comments as my turf arrived at 10.00 yesterday. Delivery was made as agreed and the turf was in good condition. It was laid by 15.00 and looks great. The grass was in excellent condition and had obviously been well cared for and cut with a very sharp mower. On or two of the turfs had small (1 to 2 cm) potato-like corms embedded in them. I hope that we spotted them all to get them out. One turf was damaged on arrival but an additional turf was in the package so this must have happened on loading. Now for the watering .”
Helpful Report
Posted 10 years ago
Turfonline is rated 4.7 based on 3,751 reviews