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Turfonline Reviews

4.7 Rating 3,598 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,598 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Arrived quickly, as described and easy to lay. All round a very convenient way of ordering turf!
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Posted 9 years ago
Very impressive turf, delivery and customer service!!! Highly recommend!!!
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Posted 9 years ago
Ordered my turf a week in advance and it arrived within the specified time. The rolls were neatly stacked and netted for transport. The driver was friendly and wheeled the pallet down the drive for me. Each roll on the pallet was still damp, so they must have been rolled on the day or the night before at the earliest. Unrolling them on the garden I was very impressed at how full and fresh the grass was (unlike the dried out straggly stuff outside b@q or homebase that's been on a pallet for days). Not a single weed or dandelion was to be found. Once laid and hammered down with a scaffolding board and mallet I gave the lot a good soaking. Only three days on and it's growing well. Overall I'm very impressed.
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Posted 9 years ago
Very good service and delivered as arranged
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Posted 9 years ago
Lovely turf. Ordered general garden turf and have to say excellent quality. The delivery was nice and early and we are really happy with our purchase it looks fantastic. I would very highly recommend them to all my friends and family considering and purchases.
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Posted 9 years ago
Very good quality fresh cut turf and a good delivery service will use again
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Posted 9 years ago
Quick and great service. Excellent quality of the turf. One star down for delivery ... Next day with no problem but the delivery man was very grumpy no hello or whatsoever, moaning under his nose that they not pay him enough as he had some trouble to get the products of his truck. Recommend to change the delivery company. Otherwise great
Helpful Report
Posted 9 years ago
Thank you for bringing this to our attention. We have been in touch with the relevant pallet courier member, the depot replied – "We’re very sorry we will speak to the driver and make sure it doesn’t happen again". Kind Regards, Angela.
Posted 9 years ago
Excellent delivery service. Very helpful delivery driver. Really pleased with quality of turf.
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Posted 9 years ago
Excellent service delivered on time. The top soil is completely clear of stones. Turf is fresh , healthy and has no weeds. Really high quality.
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Posted 9 years ago
I am very pleased with my purchase, the lawn looks amazing. I was surprised at how much i got (68 metre squared), for so little money. - £250 inc. VAT for the lot with Saturday delivery, one tub of fertiliser and one of autumn/winter feed. It was ordered, delivered and laid within a couple of days. The rolls of turf were 600 X 1500 mm long (approx) - if my memory is right. They were not too heavy to handle and were all perfectly uniform in size and cut squarely. The direction of rolling from the supplier was constant so no light/dark stripes on the lawn were made as i unravelled them all in the same direction. The turf was about 40 - 50 mm thick and held together perfectly during handling and laying. They felt nice and substantial, of good quality and were very easy to lay. The joins were hardly noticeable on the day of laying. Three days on and the joins are barley visible and the grass is flourishing. I can't stop looking out the window to admire it all - I'm glad i did not just buy a big box of seed, sowed it all and crossed my fingers. My garden was a mess for so long and now suddenly it isn't. I bought the cheapest variety and it still looks fantastic. I contemplated getting artificial grass but the real thing was one tenth the price per square metre, looks better and won't restrict rain water drainage. I find cutting grass a pleasant experience, nice to unwind after work, so artificial grass would have been a mistake for me. This has been one of my best purchases this year so far. I would recommend this company. In fact It was my brother in - law who recommended these to me earlier.
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Posted 9 years ago
Ordering process is extremely easy and the fact you can get a quote without the hassle of phoning around made the whole purchase from start to finish extremely easy. The quality of the turf when it arrived was excellent and I would certainly recommend Turfonline to friends and family
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Posted 9 years ago
good product, prompt delivery ,helpful driver. would recommend this company. Thank you.
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Posted 9 years ago
Excellent quality product, with prompt delivery. Very helpful staff.
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Posted 9 years ago
I still have to check the grass, but there was a problem with the top soil. Although the website mentions that it is among the top 3% of the soil in the country, there will many pieces of bricks, clay, horse manure, plastic in the soil. Not very happy about it. Joseph Tauro
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Posted 9 years ago
Had a quote from landscape gardener to turf back of house £1250 . Decided to try myself ordered the turf laid in a day total cost £220 delivered . Friendly delivery guy great turf ( up to now only been down a week ) all round good service cheers
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Posted 9 years ago
first class service on time ,perfect turf ,driver couldnt help enough brilliant thanks
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Posted 9 years ago
first class service on time ,perfect turf ,driver couldnt help enough brilliant thanks
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Posted 9 years ago
Not impressed with the latest delivery! Turned up a day late and look almost dead (yellowing grass like it hadn't seen day light for a few days). Its a shame really as the previous delivery was spot on. I just hope the grass recovers.
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Posted 9 years ago
Hi Danny, So sorry to learn that your delivery was a day late and consequently that your turf arrived in poor condition. All our deliveries are scheduled for next day so we are surprised to learn that his has happened. Someone will be calling you shortly to discuss what can be done to put this right. Kind Regards, Angela.
Posted 9 years ago
Good product, well packaged and delivered with no fuss bang on time. Easy to use website and payment system. Very happy with the end result.
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Posted 9 years ago
Very impressed with both the quality of the turf and the ease on which it was laid...been down 2 weeks one thoroughly impressed with how it's taken looks great 5 star rating from our house hold
Turfonline 5 star review on 4th September 2016
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Posted 9 years ago
Turfonline is rated 4.7 based on 3,598 reviews