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Turfonline Reviews

4.6 Rating 3,258 Reviews

91 %

of reviewers recommend Turfonline

Company Reviews

Product Reviews

4.6

Based on 3,258 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 23rd April 2024

Turfonline 5 star review on 22nd April 2024

Turfonline 5 star review on 22nd April 2024

Turfonline 5 star review on 22nd April 2024

Turfonline 5 star review on 22nd April 2024

Turfonline 5 star review on 22nd April 2024

Turfonline 5 star review on 18th April 2024

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sedum turf ( ground) arrived in good condition love it . We did find the instructions a bit confusing - a video would have been helpful. But online help good . Also some indication of when the delivery was going to be between 8 am/ pm would have also helped”

Turfonline 4 star review on 7th October 2022

Posted 1 year ago

“The turf arrived on 2 pallets, on 1 pallet, the turf was dark green with damp black soil, the other was a little lighter green with dry brown soil, this second pallet also had a few rolls which were quite thin with some holes which tore as you lifted the roll. Fortunatley I had ordered sufficient extra that I didnt need worry about the worst rolls. The lawn after 1.5 weeks looks great, the lighter green grass has turned dark green and the whole thing is knitting together well. The last picture attached shows the lawn after only 1 week”

Turfonline 4 star review on 4th October 2022

Turfonline 4 star review on 4th October 2022

Turfonline 4 star review on 4th October 2022

Posted 1 year ago

“The turf was of excellent quality delivered on a pallet to the curbside. Perhaps Turfline is more geared to the larger purchaser as the delivery vehicle was large and pallet delivery leaves the purchaser with a problem of disposing it. Otherwise very satisfied.”

Posted 1 year ago

“Ordered turf from here as recommended delivered on time no issues”

Posted 1 year ago

“All great - price, quality etc. But delivery was dreadful. The pallet was dropped off at a random person's house round the corner - meaning all the soil on their new block paving when I had to move it. It was only when they came out to see the pallet and the invoice resting on top had our address on...”

Posted 1 year ago

“Turf arrived in good order done bits were slightly dry but on whole all were outstanding- turf look great in garden”

Posted 1 year ago

“Perfect so far. Turf arrived on hottest day of heatwave in August 2022 and was green and fresh. One week later and its growing and quiet lush. Need to see how it is after a few weeks bit so far all looks great.”

Posted 1 year ago

“My turf arrived as ordered at midday giving me the time I needed to lay it that day. The turf went down nicely and was of a good quality. My only complaint is that two of the rolls at the bottom of the pallet were not rolled properly, or had slipped under the weight, causing some damage to them. I was still able to lay these and use off-cuts to patch it up. There are now three small patches that I will need to seed for some grass. This isn't a major issue to me and overall I'm very happy with the result. If I could go back and fit it again I'd have just started at the other side of the garden so the damaged pieces are less noticeable but this will rectify with seed.”

Posted 1 year ago

“Simple, fast, contactable - what more could you want?”

Posted 1 year ago

Thanks Ashley - glad you're pleased.

Posted 1 year ago

“Nice looking turf, but a few too many large stones buried in the turf which created holes when removed.”

Posted 1 year ago

“Ordering on the website was very simple and easy, we ordered the Jubilee. On the whole it was of reasonably good matted quality. It was a little bit yellow to start and now started to come through. Two or three patches have died off. But I’m hoping that it will come through after lots of watering. Initially it was difficult to get hold of turf line for information at the beginning but I sent an email and got a response in a good time. The phone number was at the bottom of the email and I called up as I prefer to talk to people. We placed the order and all was good on the day when the turf was going to be delivered, I called the customer service line to understand if my delivery was going to be a.m., p.m. I found the lady really rude on the phone. Then I decided to call back and push the transport button. These guys were really supportive and helpful well done to that part of the team . Initially they said ring back at 11 am to find out the delivery time. I did this and then half an hour later my delivery turned up. So why they could not tell me that it was on an early delivery I do not know!!. Overall mostly satisfied apart from the one miserable woman they need to sort her out for her service because it could be a great company my first impressions wasn’t great. Thank you”

Posted 1 year ago

“Easy to order and good prices. Good product. Shame about the 12 hour delivery window”

Posted 1 year ago

“It is a good product and easy to apply. I had a couple of narrow and dry patches; hopefully, these areas will recover. My problem was the rude delivery driver”

Posted 1 year ago

“Sedum ground cover mats are a great product .Expensive to buy one but the price reduces considerably the more you buy Only disappointment for me was they were damaged at the final destination depot so couldn’t roll out as one”

Posted 1 year ago

“Good service and turf is good quality.”

Posted 1 year ago

“Great website, simple to use calculator for the amount required and a fair price. Delivery was exactly as stated, well stacked and was clearly fresh cut. All of my rolls were a good thickness with no tears or rips. One week on, the turf is already taking a good root, watered daily is essential. A few weeds appearing but to be expected ( even from much more expensive products). Have recommended Turfonlinw to friends and I would use again”

Posted 1 year ago

“Overall great service, we paid for early delivery and it turned up late, called customer service and they made a refund straight away. Very professional. Thank you for your service. We shall be using you again”

Posted 2 years ago

“Initially, I needed some advice on grass seed for my back garden and found them very helpful. Since then I've bought both seed and lawn treatments. The delivery was quite quick and the pricing fair.”

Posted 2 years ago

“The turf is very neatly cut and it was delivered very helpfully onto my driveway. I was very concerned that it was delivered a day late although already cut. However, so far it is looking very good. I was very pleased to find turf suitable to shady conditions. I found the web site a bit difficult to find my way round and there was no phone number to ring to ask questions.”

Posted 2 years ago

“Very pleased with this company. This is the second time I have used them. Quality, good-sized turfs at a reasonable price. Delivered to us in quick time as well.”

Posted 2 years ago

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Turfonline is rated 4.6 based on 3,258 reviews