Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,024 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very lovely and quick reply from Aimee, thank you so much”

Helpful Report

Posted 3 years ago

“Aimee and colleagues at the customer service were excellent. Once I raised my concern they were quick to resolve it . Really efficient. Thanks Aimee”

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Posted 3 years ago

“I enquired as to mattress suitability for myself. Aimee replied very quickly and politely with a few options for me to view. Great Service, thanks Aimee 👍”

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Posted 3 years ago

“Excellent service a prompt response to my issue and eagerness to help me. Aimee is an asset to your company. I will be more than happy to recommend you to anyone Very satisfied customer”

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Posted 3 years ago

“Aimee and Jack at customer services were so helpful and very quick to respond and resolve my issue. Thank you”

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Posted 3 years ago

“Had a slight issue with my order, however Jack and Aimee were very helpful in getting me a speedy, fair resolution. I am very impressed with the service provided. Even though I did have the issue I would still recommend. Thank you!”

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Posted 3 years ago

“I had defect with the wardrobe section of the hi bed. Aimee and Jack were both very professional and responsive in dealing with my query. Very impressed with your customer services. Many thanks.”

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Posted 3 years ago

“I had a fault with the bed which I reported. Aimee was super prompt in responding and helping me resolve the issue. I was hesitant about the whole process of asking to fix the problem, was expecting back and forth emails but to my surprise this was so quick and easily resolved with very little stress. I am pleased with the service Aimee has provided!! Thank you Aimee!”

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Posted 3 years ago

“Great and efficient customer service from Aimee.”

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Posted 3 years ago

“Unfortunately I had to cancel my order with Happy Beds as I couldn't move in my house when I had been expecting to, great customer service with cancelling my order from Aimee - no questions and full refund given.”

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Posted 3 years ago

“Amazing customer service, I made a mistake on my order and Aimee and Sophie where both there to sort me out. Wicked service and will use again.”

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Posted 3 years ago

“After ordering the wrong mattress, I was able to change to the right matress swiftly with no issues at all thanks to Aimee. Amazing customer services.”

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Posted 3 years ago

“I had an issue with my agreed delivery date, however Aimee was able to sort this out for me via email.”

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Posted 3 years ago

“Requested a swatch from happy beds and Aimee answered my email very promptly to say it was being sent to me - when i had another query re delivery she immediately came back with all the info i needed. Top marks to Aimee for her customer service and being so quick in replying to me. Thank you.”

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Posted 3 years ago

“Just spoke to Aimee in customer service with a problem with my order. She has responded instantly and rectifying my problem. Thanks once again. I await my parts Bev Braid”

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Posted 3 years ago

“I have just had the most incredible customer service from Olivia at Happy Beds. I placed an order on behalf of my daughter but made a mistake with the house number, putting next doors number in mistake. The delivery team refused to deliver and took the bed away even though we could show email proof of purchase and knew the security code. I phoned Happy Beds to ask if I could have a refund on the bed but Olivia instead arranged for re-delivery at their cost and liaised with my daughter to arrange a time convenient for her. Olivia and Happy Beds went over and above considering the error was entirely mine. Customer service is personal, very quick to answer, you get to speak to someone and they sort the issue out. What more can you ask for in a company and their team? Many thanks Olivia.”

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Posted 3 years ago

“I spoke to a very helpful lady Olivia today she was so helpful , put my mind at ease as I had placed an order but details came up wrong , they have ne been rectified. Great customer service.”

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Posted 3 years ago

“Aimee was very helpful, prompt and efficient at dealing with my enquiry. I would definitely recommend her”

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Posted 3 years ago

“Liv was very helpful and great at communicating. She sorted out our order and arranged delivery for a time that suited us best!”

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Posted 3 years ago

“Would absolutely recommend aimee was extremely helpful 👍”

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Posted 3 years ago

Happy Beds is rated 4.6 based on 2,024 reviews