Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

Write Your review

Tell us how Happy Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was dealing with Amiee in customer service, who has helped me get the correct bed. Aimee had answered my emails and dealt with my enquiry effectively and quickly, arriving at the best outcome. I now await arrival of my bed.”

Helpful Report

Posted 2 years ago

“Received a reply to my email today confirming the change of address for my delivery. Aimee was very cheeky and very helpful. Pleased with the service so far!”

Helpful Report

Posted 2 years ago

“I had an issue with my order yesterday. As a result, I couldn't complete my order after I had put in all my card details. I was worried that money was taken out without the order. Called the company. I was helped by this young lady named Katy. She was so helpful and patient with me. Took me through the online order step by step. Completed the order while she was on her phone. She also went above and beyond to check my order this morning and emailed me to confirm the order. You are a superstar Katy.”

Helpful Report

Posted 2 years ago

“Really good customer service and my issue has been dealt with very well by Aimme. 5*”

Helpful Report

Posted 2 years ago

“The aftercare provided from Happy Beds was excellent. Aimee was really helpful and replied quickly. We were given option of replacement parts being sent or partial refund which was excellent. Really appreciate dealing with such great customer service. Thanks very much”

Helpful Report

Posted 2 years ago

“Hello all =) Recently I purchased a Simpson's TV Bed from happybeds. After a little bit of struggle I managed to put the bed together. Overall, I am very happy with, my wife loves it as our room had very limited space and even our children (5 and 10 year old) are always in my bed. I was impressed with the delivery team, I live on 4th floor, no lift and although they were advised to bring only up to 3rd floor, they assisted me with the last set of stairs. After I had done the bed, I noticed that the 2 pull-up straps for the storage were missing, I called Happybeds and spoke with Aimee, upon explaining the situation to Aimee, she was very caring, understanding and professional, she was apologetic and told me to not worry as she would take care of it for me, I have now received a confirmation email stating that the missing item is on the way via first class mail and I couldn't be happier. I will definetely use you guys again and recommend to friends. Oh, overall the bed quality is amazing =)”

Helpful Report

Posted 2 years ago

“I bought an ottoman small double bed with a velvet headboard. The bed is very comfortable and looks smart. I had a problem with one of the legs where the screw was off centre and at an angle. After contacting Happy Beds I have been sent replacement legs. Thank you tro Aimee and Jack for sorting this out.”

Helpful Report

Posted 2 years ago

“Good quality product”

Helpful Report

Posted 2 years ago

“I purchased a triple bunk bed from Happy Beds and found a set of screw and barrel bolt were missing. I wrote to their customer service and Aimee was very prompt to look into the issue for me and got the missing parts dispatched by the manufacturing team on the same day. Many thanks Aimee for your prompt help.”

Helpful Report

Posted 2 years ago

“Order some items that came in great time. Couple of issues with one item but contacted Aimee at customer services and she promptly got onto sorting it out keeping me well informed along the way . Great overall experience dealing with her”

Helpful Report

Posted 2 years ago

“Excellent after purchase service by Aimee.”

Helpful Report

Posted 2 years ago

“Aimee has been super helpful and efficient with our query. Thank you 😊”

Helpful Report

Posted 2 years ago

“I had some queries about a cabin bed. I was bowled over by the prompt and gracious customer service received from Aimee, an asset to Happy beds. PS This is the first review I have ever written, a compliment in itself! Julie”

Helpful Report

Posted 2 years ago

“After having ordered a single bed with guest bed that fitted under it I realised that with that particular make the guest bed could not be raised to the same height as the other bed. Katy and Olivia helped me to choose another design which met my requirements and sorted out the order in a friendly and efficient manner.”

Helpful Report

Posted 2 years ago

“Everything went perfectly. I would like to give big compliments for the product quality and the fast reply from costumers service, a special thanks for Aimee, Caroline and Chloe. They replied and solved my issue really fast.”

Helpful Report

Posted 2 years ago

“Placed an order, which was accidentally the wrong colour. Called up and was helped by Aimee and Katy who were amazing and fixed my mistake within minutes. Delivery still proceeded on time too.”

Helpful Report

Posted 2 years ago

“Very happy with my bed, mattress and mattress protector. Service was great and Aimee helped me quickly and efficiently, with a friendly and helpful attitude. From order to delivery to after sales service everything was excellent. Will definitely purchase from happy beds again. Love the name of the company too. Ok I am off to snoooooozzzzzeeeee - ha ha! Thanks Happy Beds :)”

Helpful Report

Posted 2 years ago

“Bought a child’s bed and within a couple of weeks one of the slats broke where the knot was. Aimee/Happy Beds responded very quickly and contacted the manufacturer. New slat sent at no charge within a week. Very good customer service”

Helpful Report

Posted 2 years ago

“First rate customer service from Aimee. Thank you for you extremely prompt reply…Perfect!”