Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,011 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aimee showed great customer service - no fuss and gave a fair solution!”

Helpful Report

Posted 3 years ago

“Thank you for the very quick reply to my query.”

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Posted 3 years ago

“Quick delivery, good quality items. Customer service is great, we were speaking to a lady called Aimee as one of the parts for the bed was faulty. Dealt with it quickly and replacement sent a couple days after the initial enquiry. Thank you”

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Posted 3 years ago

“Great price, even better customer service from Sophie and Caroline. Very pleased with the bunk beds I purchased and when there was a problem with one of the pieces the customer service team were brilliant and resolved the problem quickly. Would order form them again.”

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Posted 3 years ago

“This company sends you whatever they have in stock and NOT WHAT YOU ORDERED. Then they claim you have to self return it since there is a paragraph in Terms and Conditions. Scammers who think they get away with it in UK. I am submitting papers to Small Court , they are breaking UK LAW”

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Posted 3 years ago

“Our delivery was within a week from ordering. We received a wrong part but within a week this was rectified by Aimee, Jack and Sophie so there are no complaints and would recommend this company. I’m presuming that the replacement part will come on the date advised and it will be correct (I’ve no reason to believe it won’t be) many thanks is to the happy beds team.”

Happy Beds 5 star review on 27th February 2023

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Posted 3 years ago

“Great experience with this company, bed we received was high quality and very competitive on price for what we wanted. We received amazing service from Aimee and Sophie, they handled our queries after delivery quickly and were super helpful and friendly. Definitely would recommend as a company”

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Posted 3 years ago

“Had a slight problem with the bed and a spare part was sent and delivered within days from issue being addressed. Amiee, Chloe and Tina We’re very helpful with their speedy response. Great customer service”

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Posted 3 years ago

“Aimee and Kyi could not have been more helpful when ordering my bed and mattress from Happy Beds. Order and delivery was prompt and efficient”

Helpful Report

Posted 3 years ago

“Excellent prompt friendly customer service from Aimee who resolved an issue with our bed which was missing slats, these arrived a few days after our phone call.”

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Posted 3 years ago

“Excellent customer service from Aimee & Jo! They supported me through my options on replacing my bed, but in the end gave me a full, no quibble refund as a solution could not be found at this time. Highly recommend for quality and service”

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Posted 3 years ago

“good one, liked it, as per the specs, recommended for anyone who is interested”

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Posted 3 years ago

“Excellent company and delivery service. I ordered a very firm orthopaedic mattress. It is a very good quality mattrass. Very happy with it. Aimee from customer service responded very quickly to my admin query and resolved straight away.”

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Posted 3 years ago

“Generally love the mattresses from happy beds. Have ordered FOUR! One was damaged unfortunately but happybeds took it upon themselves to rectify this promptly and my trust is still intact and I will still be recommending then and buying from them again. Very pleased customer”

Helpful Report

Posted 3 years ago

“We had an issue with one of the parts that was manufactured with a fault and after contacting customer services and answering a couple of questions a replacement was arranged! Many thanks to Caroline & Jack”

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Posted 3 years ago

“Aimee, the member of staff in customer services who I dealt with, was FANTASTIC - swift response, very helpful...just perfect.”

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Posted 3 years ago

“I’ve had 2 beds before but couldn’t remember if the mattresses were rolled.”

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Posted 3 years ago

“Great quality bed, arrived on time. An issue with a screw but excellent customer service from Aimee, Jack and Kyi! The replacement arrived very quickly with spares just in case! Thank you”

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Posted 3 years ago

“excellent service and help , thanks Olivia!”

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Posted 3 years ago

“Update / delivery was arranged for 21/02/23 and informed of time slot. Took time off to accommodate - then informed at short notice that delivery had been cancelled. No explanation - not impressed!”

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Posted 3 years ago

Happy Beds is rated 4.6 based on 2,011 reviews