Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,016 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was good. A. Small error with the fittings. This was sorted out by Aimee who was very good and professional. Thank you Aimee.”

Helpful Report

Posted 2 years ago

“A great product, good price, and the staff on this team are great. The person delivering the flat pack beds was very polite and helpful; and we had a great service from Aimée in customer services when a part needed replacing. She was kind, efficient and prompt with her communications and kept me informed right through until the new part arrived. The beds are up and looking great now.”

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Posted 2 years ago

“Lovely customer service from Sophie and Olivia who both dealt with my order change super promptly and efficiently! Look forward to receiving my new bed now :) Thank you”

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Posted 2 years ago

“Great customer service courtesy of Aimee. Thanks, issue resolved.”

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Posted 2 years ago

“Second order from Happy Beds. Despite one of the boxes being incorrectly sent Liv couldn't have been more helpful to arrange the correct delivery.”

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Posted 2 years ago

“Melissa and Libby were both very helpful and resolved my query in a quick and efficient manner. I wish every company had such good customer service.”

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Posted 2 years ago

“Customer serviece is amazing! Jack from Happy Beds helped me with all questions and solved the problem quickly. Thank you!”

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Posted 2 years ago

“Needed to change delivery date at short notice due to unforeseen circumstances. Thanks to Lizzy and Melissa this was a quick and smooth process . Thank you both ! ⭐️⭐️ Craig Mc”

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Posted 2 years ago

“Thanks to Aimee and Paige for dealing so quickly with a missing part we had re our new bed.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Lizzy has outstanding customer service, no hassle what so ever to amend my order. Thank you!!”

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Posted 2 years ago

“Brilliant service on some spare parts I required. Aimee and Liv were really quick and efficient on sorting it out for me.”

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Posted 2 years ago

“Jack was very helpful”

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Posted 2 years ago

“I emailed the company regarding an assembly query,Paige replied immediately with an answer to my question and also supplied a fully detailed instruction booklet.Paige was very professional and a credit to Happy Beds.I would certainly recommend the company to friends and family.”

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Posted 2 years ago

“Excellent service from Liv. Helped me with my issue quickly and provided a follow up aswell to check”

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Posted 2 years ago

“Aimee was very helpful.”

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Posted 2 years ago

“Best bed I have ever had Quick and easy to assemble And when I broke a part Jack from customer service got me a replacement sent out super fast so I can enjoy my bed”

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Posted 2 years ago

“Great and very prompt customer service by Aimee”

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Posted 2 years ago

“I tried Happy Beds after looking at all the usual competitors, and their products seemed too good to be true at the price point. However, the “design a bed” feature was simple and extremely helpful, and after ordering, delivery was quick and efficient. I am extremely happy with the mattress and divan. There was damage to one drawer; however, their support was superlative, and I was very helpfully assisted by customer services advisors Sophie who promptly arranged for a new drawer to be quickly delivered to my new address. Can’t recommend highly enough for price, quality, convenience, efficiency, and now customer service thanks to Sophie”

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Posted 2 years ago

“I had an issue with my ottoman storage bed that had stopped staying up when lifted. As it was still under guarantee, Sophie at customer service was very helpful and prompt in dealing with my request for new parts for the bed.”

Helpful Report

Posted 2 years ago

Happy Beds is rated 4.6 based on 2,016 reviews