HandyExperts Reviews

Name: HandyExperts
Address: Unit 107, 61 Victoria Road, Surbiton, Surbiton
Rating: 4.80

4.8 Rating 1,210 Reviews

90 %

of reviewers recommend HandyExperts

Company Reviews

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About HandyExperts:

HandyExperts provides hassle-free property maintenance services across London and surrounding areas.

From plumbing and electrics to heating, drainage and general repairs, we take care of everything through one reliable team — saving you the time and stress of dealing with multiple trades.

Whether it’s an urgent issue or planned work, our focus is on efficient service, clear communication and getting the job done properly. All work is backed by our standard 6-month workmanship guarantee for added peace of mind.

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Phone:

0330 912 2323

Email:

info@handyexperts.co.uk

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English

“A complicated and awkward job all achieved within the first hour by a courteous and unflappable expert.”

Helpful Report

Posted 13 years ago

“Following the installation of a new gas boiler the existing shelf no longer fitted the space allowed. The engineer was quick and efficient measuring up and adapting the shelf within 15 minutes. He was polite and friendly. He also gave me good advice regarding a window frame as I had requested.”

Helpful Report

Posted 13 years ago

“The plumber was friendly and quick. He diagnosed the problem in 10 minutes. He however didn't have a syphon for the toilet and so he was unable to actually fix my toilet. I was charged for an hour's work (minimum charge, £79 + VAT), despite him only working for 10minutes. And my toilet still wasn't fixed. I was told that if I wanted the part to be fixed that day I would have to pay for the time it took to collect the part. Next time I will be using an independent plumber.”

Helpful Report

Posted 13 years ago

“Very impressed with both the service and customer service. Very prompt, arrived within a few hours of calling. Exstreamly polite and got the job done to perfection. 5* star company, we've used this service twice for electrical problems & a smashed window pane & will use again. Only warning is the price quoted does not include VAT & you will be charged for the hour so if you can find other jobs for them to do then brilliant.”

Helpful Report

Posted 13 years ago

“Electrician was on time. Very polite even though he had to go and get some parts. No messing around and just got on with the job. Done the job within hour and half and that's including getting the parts. Even cleaned up after himself.”

Helpful Report

Posted 13 years ago

“just the inspection man was in herry and was going some where.”

Helpful Report

Posted 13 years ago

“Phil turned up on time and carried out the service of my bolier. No issues, professinoal and was able to come within 2 days whereas British Gas were going to have taken 1 month”

Helpful Report

Posted 13 years ago

“Friendly and helpful when I phoned to make an appointment, everything explained as to what I should expect. Engineer Andy Vincent very thorough advised where things needed to looked at very professional. Would definately use again. Good service, prompt when sending certificate and the price was very good.”

Helpful Report

Posted 13 years ago

“We had a major issue with our kitchens flooding. We had an initial visit when it was identified that we would need to have our kitchen cabinets removed to gain access to the issue. They were able to re book to come out again with their own handyman to do this. Having all the trades in one place made my life a lot easier and the problem was fixed well with no hassle to me. The tradesmen also have a system where you have to sign their worksheet twice once when they arrive confirming the time you will be charged from and then at the end. This stops any arguments at the end about how long they have been onsite which is what I have experienced with other trades people. Will defiantly be using them again and would recommend them to anyone I know. The call center staff were very helpful and friendly and job was done for less than I was quoted which was a bonus.”

Helpful Report

Posted 13 years ago

“The company arrived on site punctually and were polite and professional. They fully explained the problem , addressed it , and fully advised what further treatment was required. They advise the cost beforehand and did not try and hit me with add ons which rather impressed me. would use again”

Helpful Report

Posted 13 years ago

“I was initially disappointed as i had taken the afternoon off work to be home waiting and i had to call 30 minutes before the end of the time slot to be told that they wouldnt be able to get to me that day. I wondered at what point they were going to let me know however i suppose its hard to tell. I did however get compensation in the form of a weekend call out at a normal rate as i couldnt take any more time off work. On the day it all went smoothly though and i got lots of calls to let me know timings etc. plus the cherry on the cake was the very enthusiatic, cheerful and informative man who set my mind at rest quickly. I really appreciated being greeted with someone friendly.”

Helpful Report

Posted 13 years ago

“When I telephoned the person I spoke to was very polite and did their best to accommodate my wishes. I wanted the certificate to be done asap and preferably in the weekend and this was done on a Saturday morning at a time to suit. The certificate was then emailed to me a day later.”

Helpful Report

Posted 13 years ago

“Very friendly and professional service (from the beggening while booking via call centre till the end of job done at the site by electrician). Good customer service is the most important for me so I'm really happy with the company overall. Lots of update during job by electrician. Problem has been solved the same day. The service was bit pricy but wotrh it so deffinitly would recommend to family and friends. Thanks”

Helpful Report

Posted 13 years ago

“From a very friendly receptionist to a quick and efficient service was very impressed. Everyone I dealt with was courteous and work was carried out to standards I would expect. I would have no hesitation using you again and would recommend you to friends either for their own property or rental property. Communications afterwards were clear and pricing was transparent.”

Helpful Report

Posted 13 years ago

“I rang and the engineer turned up within 30 mins and had the heating working within the next 30 minutes. He explained the issue and waited until all the radiators were hot. The one that didn't was fixed by him for no additional cost as th thermostat valve had stuck over the summer.”

Helpful Report

Posted 13 years ago

“I must admit that at first i thought this company was rubbish!! had a few hick up with mis-communication but decided to stick with them and I'm glad i did! The man that came out only took 20 minutes to fit my cat flap and i am delighted with how it looks. i must say however if you have parking restrictions of any kind please stress this as the company charge from the minute they turn up at your door, so if it takes 15 minutes to find a parking space you are still being charged!!! my advise would be DO NOT SIGN ANY PAPER WORK UNTIL THEY ARE IN YOUR HOME READY TO START WORK!! as they use this as proof of time that work has started. If for instance you are charged by the half hr and your handy man goes over by say 10 minutes you will be charged the full hour, so i suggest that if this is the case have your handy man do something else that needs doing/fixing as you have already paid for that hour. On a whole i would definitely use this company again.”

Helpful Report

Posted 13 years ago

“if it was for the office service I would give *5 and would also recommend them”

Helpful Report

Posted 13 years ago

“All the assistants when phoning went that extra mile to help, I was surprised and very pleased with the way I was treated. Amazing customer service. I was unsure about what work was needed and what parts might need to be ordered. It was all explained to me and various prices for the parts were also offered (economy and above) which was good as I am on a budget. Gas check certificate for half price when combined with the plumbing work was a nice touch too. Perhaps they are not the cheapest on the market but they are reasonable when compared to a lot of other big plumbing companies. I hold back one star for them not offering the cheapest service. I would use them again as the telephone assistants were so friendly and helpful, the work was done soon after I called, and overall I was very impressed by the service. Keep up the good work.”

Helpful Report

Posted 13 years ago

“Arrived bang on time, quickly summarised the problem and called to order necessary parts before explaining what was required and going to collect the parts. Made the repair quickly and cleaned up afterwards - very impressed by the standard and speed of work.”

Helpful Report

Posted 13 years ago

“Exactly what it said on the tin. Needed a boiler service. They were easy to deal with, flexible, turned up on time and did the job. Was userful for them to send me a reminder the following year by text to remind me to have it done before the winter set in this year. Thanks”

Helpful Report

Posted 13 years ago

HandyExperts is rated 4.8 based on 1,210 reviews