“Marcone Monteiro attended my property on 9/11/16. It was quite a minor job but he was a consummate professional and very polite in his dealings with me. He even took his shoes off so as not to mark my carpets as it was a pretty wet day outside. This level of care did surprise me but was most welcome. He actioned the job very efficiently and I am very happy with the results. MB”
“The company contact me on an annual basis and an engineer is provided speedily to service our appliances. They are very efficient, polite and the whole process is very easy and smooth.”
“The plumber Daniel was fantastic, his knowledge and quickness to solve the problem was great, he was courteous, honest and genuinely a nice person - we need more tradesmen like that! Thanks for sorting out the problem so quickly.”
“As I said before, your man Tony came to ny rescue last year when I feared I would die of cold.
Please see my earlier responses in your previous questionnaire - a gold star for merit. Believe me when I tell you I do not offer such a response lightly”
“Their customer service team were polite, friendly and made booking an appointment very easy. The engineer was also polite and went beyond a standard service to explain what the boiler and things to take into consideration with a boiler of its type. The online booking confirmation and payment process is quick and efficient and means no paper is wasted.”
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