“The service was very good and efficient and the plummer (in my case) repaired the issue to my full satisfaction. The rate for labour at £100+VAT and subsequent charge of £50+VAT for additional 30 minutes however are quite high.”
“Customer service team were great, got an earlier app than expected. The tradesman gave full details of the issue and seemed to have resolved the problem (finger crossed it will stay that way).”
“The contact with your office was very efficient, despite confused communication with my insurance company. The tradesperson was very efficient and explained very thoroughly what he was doing and helped carry the old appliance out of the house.”
“From first contact on the telephone to final fixing of problem, excellent efficient and courteous friendly service from start to finish, including payment/invoicing, transparent and smooth.”