“Excellent customer service, unfortunately not so good as far as time keeping by the electrician. Follow up from complaint was swift and understanding.”
“This is a very satisfactory service he explained beforehand would he have to do. He kept very satisfactory time and he explained what he had to do and it was all told in a matter of time Explained by an indivual who has suffered a stroke and a wife who is bed bound.”
“Excellent Service. I have used this company for different jobs which have always been satisfactory. I will continue to use them and would recommend them 100%.”
“Sink blocked, further down waste pipe, Dan turned up on time and was polite and professional, explained what he was doing and how long it should take.
Job completed within the hour, would use again definitely
Dave S”
“Brilliant service. Called me back really quickly. Really helpful and clear on the phone. Electrician was helpful, polite and explained everything to me. Called half an hour before arriving so I knew when to expect him and checked everything over before I left to make sure I was reassured. Would recommend and would use again.”
“I was very pleased with the service received from the communications team (email &phone) and also the engineer that was sent. He patiently answered my questions and helped explain various things. I also noted that the cost was significantly cheaper than had I used British Gas. Recommended.”
“The customer service team are fantastic in response to queries and clear communication. The trades person is very polite, punctual and explains the work clearly.”
“An excellent company whose people are professional, highly knowledgeable and personable. I feel confident that they always do a good job and that gives me peace of mind!”
“Excellent service. Rang to book a boiler service, phone answered quickly, and the engineer arrived the next day. Engineer listened to various minor concerns about the boiler and addressed them. Also advised on extending the warranty period.”
English
