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Handles4U Reviews

4.8 Rating 9,048 Reviews

95 %

of reviewers recommend Handles4U

Company Reviews

4.8

Based on 9,048 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Handles4U:

Handles4u supplies wide range of architectural hardware. We source good quality, competitively priced products from all over the world in order to provide a wide and diverse selection to our customers. We work closely with leading manufacturers and designers, both in the UK and overseas, to constantly increase the range of quality architectural ironmongery we are able to offer to our customers.

Visit Website

Phone:

01252 314766

Email:

sales@handles4u.co.uk

Location:

6 Elms RoadAldershot Hampshire , ,
Aldershot
GU11 1LJ

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Handles4U 5 star review on 25th April 2024

Handles4U 5 star review on 25th April 2024

Handles4U 5 star review on 15th April 2024

Handles4U 5 star review on 13th April 2024

Handles4U 5 star review on 11th April 2024

Handles4U 5 star review on 11th April 2024

Handles4U 5 star review on 6th April 2024

254

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely useless , they advertise items that they do not keep in stock ! They are just a website selling items for other companies, they take your money for the items, then tell you 3 days later they have no stock , stay away from Handles4U”

Posted 6 days ago

“Ordered some handles for cupboard doors but they arrived but was wrong size sent contacted customer service and was told that we would have to return them at our expense which was £7 and re order right size which we did and then wait for the refund we sent them back the same day as delivery then the refund email came saying that a partial refund was sent i asked why only partial refund and was told that they didn’t refund carrier charges it doesn’t say that on the return policy not very happy about this company”

Posted 1 week ago

“GREAT UNTIL MY LAST PURCHASE WHICH WAS A SUB STANDARD PRODUCT STRIKE PLATE FOR LOCKING HANDLE NOT FIT FOR PURPOSE .. STILL TRYING TO SORT OUT”

Posted 3 weeks ago

“Waiting over a week for delivery”

Posted 3 weeks ago

“Handles were delivered and looked NOTHING like the image shown on the website. On the website they were antique looking, a brushed brass - they came and they were silver… I assumed they sent the wrong ones so I contacted customer service and they said they are the correct handles and sent me a load of drivel about how their images aren’t guaranteed to look like the actual product. To return them I had to pay £7 postage, what. a. scam. Will re-order some elsewhere and won’t be using them again.”

Posted 4 weeks ago

“Dealing with the customer services was painful. It took 3 weeks to get the information required to purchase the thumb turn. Constant chasing and having to point out the obvious.”

Posted 1 month ago

“The quality of the item ordered was very poor. The returns process was so expensive it wasn’t even worth sending it back for a refund.”

Posted 1 month ago

“Don’t allow couriers to leave safely or offer redelivery . My parcel is now 7 miles away in a town centre post office not open outside work hours . No response from company when I explained the situation. Do items ordered and paid for but unless I can pay some else’s costs and car parking I won’t get them . Basically the cost to collect is higher than actual items . Did explained the company stipulate only deliver once and don’t leave in safe place . Totally hopeless”

Posted 2 months ago

“Very disappointed as no screws provided which made fixing difficult.”

Posted 2 months ago

“Excellent product and service”

Posted 3 months ago

“Placed order in the 20/12/23 and still not received it.”

Posted 3 months ago

“My order hasn’t arrived yet (ordered on 25/12) - please can you update me urgently on its progress? Thanks very much Bill”

Posted 3 months ago

“ORDER CONFIRMED 12.12.23. ITS NOW 02.01.24 STILL NO DELIVERY AND NO RESPONSE TO MY EMAIL”

Posted 3 months ago

“Have not received the item yet”

Posted 3 months ago

“Took money, haven’t delivered product, and haven’t replied when contacted - dreadful company. Avoid”

Posted 3 months ago

“Handle not returning. Sent email regarding this,but received no reply.”

Posted 4 months ago

“Ordered wrong latches.Spent £134 with my order total. Asked for advice on their email help. Still no reply. Will not be using again”

Posted 5 months ago

“I would give a better review if had received my order, ordered over a week ago still not received”

Posted 5 months ago

“delivery company let you down”

Posted 5 months ago

“Rather negative attitude”

Posted 6 months ago

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Handles4U is rated 4.8 based on 9,048 reviews