Handles4U Reviews

Name: Handles4U
Address: 6 Elms RoadAldershot Hampshire , ,, Aldershot
Rating: 4.79

4.8 Rating 11,502 Reviews

95 %

of reviewers recommend Handles4U

Company Reviews

Metrics

Info

4.8

Based on 11,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Handles4U:

Handles4u supplies wide range of architectural hardware. We source good quality, competitively priced products from all over the world in order to provide a wide and diverse selection to our customers. We work closely with leading manufacturers and designers, both in the UK and overseas, to constantly increase the range of quality architectural ironmongery we are able to offer to our customers.

Visit Website

Phone:

01252 314766

Email:

sales@handles4u.co.uk

Location:

6 Elms RoadAldershot Hampshire , ,
Aldershot
GU11 1LJ

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Handles4U 5 star review on 18th February 2026

321

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Wrong item delivered Awaiting response from handles4u as needed in 3 days”

Helpful Report

Posted 3 weeks ago

“Returns exchange policy does not work for me to try to see them first, ordering means keeping them or costly to return. As I had taken them out of the bag was not allowed to return to order a different type so will avoid this company as no flexibility.”

Helpful Report

Posted 1 month ago

“Took nearly a week for delivery. Emailed the company and no response. Won’t use them again. Have ordered handles from another company now.”

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Posted 1 month ago

“This company is good for sales and delivery, But when things aren't right there is no communication. I for one won't be ordering from them again.”

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Posted 1 month ago

“Not received and and I’ve not had any delivery I formation”

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Posted 1 month ago

“If i could give no stars i would .Ordered the handles for the bathroom and when they came the lock center was different . Sent them straight back as per the website in the same box they came in tracked .First they said they hadn't got it and then when i proved they had they said the warehouse had lost the handles 2 weeks later they found them and surprise they were damaged so no refund.! 100% Sharpe practice my advice avoid at all costs !!!”

Helpful Report

Posted 1 month ago

“I ordered on the 27/12 and still have had no update on dispatch. I know the Christmas season can alter these things and have been patient on waiting for an update but there has been nothing, and may other things ordered from other suppliers were received or at least notified. It states dispatch is 1-2 days so I would have expected something after the new year.”

Helpful Report

Posted 1 month ago

“Have yet to receive handle”

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Posted 1 month ago

“I wanted a quick and smooth transaction but it’s literally been the opposite. No stars at all yet because I never received my package - it was rerouted to a random locker that was empty - either the driver didn’t place it there or it was stolen. Had to spend hours calling DPD who said they “they will investigate”. Contacted Handles4U a day later - they replied super fast but said they will investigate with DPD. It’s Christmas season now so I don’t know how many days / weeks these investigations would take but in the meantime I will have to order my cabinet knobs somewhere else as I have neither a refund nor my order at the moment.”

Helpful Report

Posted 1 month ago

“Wrong items sent where I needed them to finish a project before Christmas. They did not respond to any emails or calls and even had the gall to require me to pay for my return for their mistake”

Helpful Report

Posted 1 month ago

“Item is scratched but paid extra for next day delivery, would have to pay return costs and need urgently so will have to accept substandard goods.”

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Posted 1 month ago

“Waited a week for the handles, and nothing arrived. I am now away from the address until mid december. I wonder if they will be there when I return?”

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Posted 2 months ago

“I ordered handles a while back. When the carpenter came to fit the handles they had sent completely the wrong color. I understand it was my responsibility to check these once they arrived, however they say it was an order they had to order from there manufacturer. So there manufacturers made a mistake and they did? It was a £500 order and they’ve done absolutely nothing to make up for there mistake.”

Helpful Report

Posted 3 months ago

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Posted 3 months ago

“I ordered the expensive handles. They are the wrong colour and dont match existing handles that I have. I've sent an email to try to return them for a refund. No one has responded... its beginning to look like I've lost my money!!”

Helpful Report

Posted 4 months ago

“The product itself is satisfactory but the I’m giving 1 star due to lack of communication from the team and inability to get any answers to the questions. You only provide a from for contact and nobody ever responded to mail msg.”

Helpful Report

Posted 4 months ago

“Still waiting for a reply 7 days later”

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Posted 4 months ago

“Brought 10 hinges, unfortunately it’s came in pair so I received 20 hinges I requested many times to provide me returning address but seller fail to reply. I am not happy Thanks”

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Posted 5 months ago

“Nothing arrived. It was claimed by the delivery company that they "tried" to deliver, but there is always someone at home. Handles4U do not answer emails, and there is no telephone line. I have paid but got nothing.”

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Posted 5 months ago

“Product poor quality.”

Helpful Report

Posted 5 months ago

Handles4U is rated 4.8 based on 11,502 reviews