Handles4U Reviews

Name: Handles4U
Address: 6 Elms RoadAldershot Hampshire , ,, Aldershot
Rating: 4.79

4.8 Rating 10,516 Reviews

95 %

of reviewers recommend Handles4U

Company Reviews

Metrics

Info

4.8

Based on 10,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Handles4U:

Handles4u supplies wide range of architectural hardware. We source good quality, competitively priced products from all over the world in order to provide a wide and diverse selection to our customers. We work closely with leading manufacturers and designers, both in the UK and overseas, to constantly increase the range of quality architectural ironmongery we are able to offer to our customers.

Visit Website

Phone:

01252 314766

Email:

sales@handles4u.co.uk

Location:

6 Elms RoadAldershot Hampshire , ,
Aldershot
GU11 1LJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t allow couriers to leave safely or offer redelivery . My parcel is now 7 miles away in a town centre post office not open outside work hours . No response from company when I explained the situation. Do items ordered and paid for but unless I can pay some else’s costs and car parking I won’t get them . Basically the cost to collect is higher than actual items . Did explained the company stipulate only deliver once and don’t leave in safe place . Totally hopeless”

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Posted 1 year ago

“Very disappointed as no screws provided which made fixing difficult.”

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Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

“Placed order in the 20/12/23 and still not received it.”

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Posted 1 year ago

“My order hasn’t arrived yet (ordered on 25/12) - please can you update me urgently on its progress? Thanks very much Bill”

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Posted 1 year ago

“ORDER CONFIRMED 12.12.23. ITS NOW 02.01.24 STILL NO DELIVERY AND NO RESPONSE TO MY EMAIL”

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Posted 1 year ago

“Have not received the item yet”

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Posted 1 year ago

“Took money, haven’t delivered product, and haven’t replied when contacted - dreadful company. Avoid”

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Posted 1 year ago

“Handle not returning. Sent email regarding this,but received no reply.”

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Posted 1 year ago

“Ordered wrong latches.Spent £134 with my order total. Asked for advice on their email help. Still no reply. Will not be using again”

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Posted 1 year ago

“I would give a better review if had received my order, ordered over a week ago still not received”

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Posted 1 year ago

“delivery company let you down”

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Posted 1 year ago

“Rather negative attitude”

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Posted 1 year ago

“My handles are damaged the gold finish is Danegeld and the silver underneath is visible. To return it I will have to pay £7 and have already paid to receive the goods. Very disappointed.”

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Posted 1 year ago

“Items said to have been received and dispatched and then told `order cancelled, please contact supplier direct` in three e-mails on the same day. On contacting same was told that `order cancelled` did not actually mean that! Simply that it referred to order to deliver had been cancelled. It would be helpful if your couriers spoke the same language as everyone else! Having been told it had been dispatched I stayed in all day to receive same - I was less than pleased when it did not arrive. You have a fine selection of items but I will think twice before using you again.”

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Posted 1 year ago

“Quality not good, not as shown on website. Delivery arrangement was appalling.”

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Posted 1 year ago

“Absolutely zero customer service. Tried emailing. No reply. No number on website. Found number on another website only to be told "no staff available" What you are saving on no customer service you are losing in sales. I took the purchase to Iron Mongery Direct and called and spoke to a real person and had my order placed in minutes. Not happy!!”

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Posted 1 year ago

“Wrong parts delivered!”

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Posted 1 year ago

“The handles are NOT in stock they order them from Hafele then repost to there customer so they take 10 days to turn up NOT 1-2 as the web site states”

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Posted 1 year ago

“Delivered to wrong address by DPD”

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Posted 1 year ago

Handles4U is rated 4.8 based on 10,516 reviews