Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,954 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products, tasteful packaging but not wasteful. I loved my relaxing box I received and would purchase again or as a gift”

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Posted 1 year ago

“Only ever used the shampoo in tablet form, which is excellent, especially when travelling”

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Posted 1 year ago

“The products are really good so far, packaging is great and delivery times short. The only product I didn’t like after I gave it many tries was the SPF50 that keeps leaving a lot of residue on the skin and generally did not seem as good as others.”

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Posted 1 year ago

“Very good!!!”

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Posted 1 year ago

“The cosmetics are just amazing.”

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Posted 1 year ago

“Great products at great prices, I'd highly recommend Gruum”

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Posted 1 year ago

“Lovely products, great ethics & fabulous service & value.”

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Posted 1 year ago

“I literally love everything so much, the pulse point roller is soo relaxing and smells amazing and the melting sleep butter smells so nice its addicting and makes my skin so smooth.”

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Posted 1 year ago

“I didn't receive my first order and let you guys know, then I was sent a second one and that also hasn't arrived. I don't have any issues with receiving other deliveries so I'm not sure what's happening. I've not had anything sent on email or through the door to say that anyone has tried to deliver the item.”

Helpful Report

Posted 1 year ago

Hi Kathryn, Thanks for taking the time to leave a review. Sorry to hear that you are still waiting for your order to arrive. I have looked into this for you and it looks as though there is an error with your shipping address. I have sent you a private email so please check your inbox for an email from support@gruum.com and we will get this resolved for you as quickly as possible. I hope this helps! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I cannot really write a review on the product, as it was a present for my grand daughters. However communication and delivery was spot on. So no complaints”

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Posted 1 year ago

“Ordered from Gruum on several occasions now. Always pleased with the products purchased, great value for money. Green credentials but a reasonable price, what more can you ask for!”

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Posted 1 year ago

“The soaps have got a lovely scent and melt to them”

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Posted 1 year ago

“Hi Simon, I ordered off the Vodaphone app, the children’s set I think it was shampoo. I only paid for delivery £3.95 but my order had still not arrived. I don’t think it should take months for me to receive it so wonndering if something went wrong.”

Helpful Report

Posted 1 year ago

Hi Karren, First of all, I would like to apologise for the late response to your review, we have been extremely busy over the last month but I apologise for the inconvenience this may have caused you. Thank you for your review! I have looked into this for you and I have sent you a private email to help resolve this so please check your inbox for an email from support@gruum.com so we can resolve this for you. I hope this helps! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I bought gruum as a trial for my wife and her and my step daughter (drum roll please) said the products were like they had in a spa so I ordered some more and they love it so go on peeps give gruum a try”

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Posted 1 year ago

“i absolutely loved the sleep set, it all helps me sleep a lot better as i always struggled falling asleep but i sleep instantly while using it!! thank you guys!”

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Posted 1 year ago

“Great products and great service. Delivery was quick and ordering was easy. The products themselves were very nice”

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Posted 1 year ago

“Love the products both for myself and make great gifts. Packaged well and delivered quickly.”

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Posted 1 year ago

“Very pleased with products and service. Love the idea that that they are natural with no ‘nasties’”

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Posted 1 year ago

“Lovely products. Sleep spray smells amazing and definitely works!”

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Posted 1 year ago

“Got a free Gruum offer with an aftershave all i had to do was pay the postage for the Gruum product . As my daughter is obsessed with skin care I thought it was a win win . So that influenced the purchase off the aftershave. A few days later the Gruum products arrived and the face clay mask was mouldy . I contacted Gruum to make them aware incase anyone actually applied that to their face . Pictures were provided . A few days later a replacement showed up and it was also covered in mould . There is no way I'd let my daughter put that on her face and its aswell I decided to check for myself when opening the initial delivery. After getting the replacement I decided to throw all the products they sent into the bin as I wouldnt take the risk off something reacting with my daughters skin especially when applied to her face .”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,954 reviews