Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,949 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never arrived so no review possible. It was a few gifts so not giving to complain”

Helpful Report

Posted 1 year ago

Hi Lisa, Thanks for your review. Sorry to hear that your order has not arrived. I have sent you a private email to help resolve this for you as it looks as though it may have gone missing in transit. Apologies for the inconvenience this may have caused. Please check you inbox for an email from support@gruum.com. Warm regards Mikaela-Team gruum

Posted 1 year ago

“I ordered a reed diffuser on the 21st March & despite an email to gruum I have heard nothing. Be careful with your orders.”

Helpful Report

Posted 1 year ago

Hi Assid, Thanks for taking the time to leave a review. Sorry to hear that you are still waiting for your order to arrive. I have looked into this for you and I can see from the tracking information that delivery was attempted today 02/04 by Royal Mail but as no one was in so they will attempt to redeliver the next working day. I hope this helps! If it does not arrive tomorrow then please do not hesitate to get back in touch with us. Warm regards Mikaela-Team gruum

Posted 1 year ago

“You know, maybe I just didn't get it, but the black charcoal mask is very strange. It's very greasy and overall not a very pleasant consistency, I had to break it first, then heat it in water, and overall the process is dirty. There was this black wax under my nails, but overall the products are great, very pleasant smells, but the mask seems unsuccessful to me.”

Helpful Report

Posted 1 year ago

“I love the sleep set, it gives a sense of calm which feels really great. And of cos, it smells really lovely ☺️. Keep doing amazing!”

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Posted 1 year ago

“I received some products off my husband for Christmas. I then reordered the face moisture bar. I love this for dry patches it works great. I also had a sleep kit which smells lovely and obviously aids sleep. I’m looking forward to seeing if you can include a skin range with spf or barriers for aging. - I’m getting older so these are in my radar!”

Helpful Report

Posted 1 year ago

“I’ve really enjoyed Gruum products - love the scent and feel of them.”

Helpful Report

Posted 1 year ago

“I ordered the shampoo and conditioner bars for a holiday and I was blown away how lovely they left my hair ..soft and shiny, I was scuba diving for three weeks and my hair didn’t suffer . Also no luggage weight , no plastic, no brainer as far as I am concerned .”

Helpful Report

Posted 1 year ago

“Really lovely products which make sleep so much easier.”

Helpful Report

Posted 1 year ago

“Always a good purchase brought for my daughter-in-laws, and daughter they always like them having purchase different types for them all ways happy with it”

Helpful Report

Posted 1 year ago

“Fabulous products.”

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Posted 1 year ago

“I have used Grumm since they sent a free sample a few years ago. I have used solid shampoo for a few years and Grüum is the best I h@ve ever used for my fine flyaway hair. I love it Sandie”

Helpful Report

Posted 1 year ago

“Love shampoo bar leave hair feeling super soft, , conditoner bar isnt so great for my hair , i have curly hair so i need more moister so i do have to add to the conditioner bar - but thats just my hair .”

Helpful Report

Posted 1 year ago

“Constantly have to login to the app. Otherwise quality products. Favorite bar is the orange and grapefruit.”

Helpful Report

Posted 1 year ago

“Lovely products and good ethics”

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Posted 1 year ago

“This is the best hair care product I've ever used”

Helpful Report

Posted 1 year ago

“Lovely products, tasteful packaging but not wasteful. I loved my relaxing box I received and would purchase again or as a gift”

Helpful Report

Posted 1 year ago

“Only ever used the shampoo in tablet form, which is excellent, especially when travelling”

Helpful Report

Posted 1 year ago

“The products are really good so far, packaging is great and delivery times short. The only product I didn’t like after I gave it many tries was the SPF50 that keeps leaving a lot of residue on the skin and generally did not seem as good as others.”

Helpful Report

Posted 1 year ago

“Very good!!!”

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Posted 1 year ago

“The cosmetics are just amazing.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,949 reviews