Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,939 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Madara factor 30 mineral sunscreen arrived witha n expiry date of 12/25..not sure if thisisindustry standard with mineral sunscreens or just Madara ..offerred refund on return but are you meant to do in meantime,especially if you have a a skin problem/damage and protection is paramount ?”

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Posted 1 year ago

Hi Hugh, Thanks for taking the time to leave a review. Here at gruum we don't stock this brand so I think your review was meant for someone else. I hope this helps! Warm regards Team gruum

Posted 1 year ago

“The sleep mist, has a lovely light fragrance that you can still smell on your pillow hours after spraying it on. The lip roller leaves your lips moisturised and refreshed. I like the idea behind the environmental impact by using these products. Good quality, at reasonable prices.”

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Posted 1 year ago

“Really lovely products, thank you!”

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Posted 1 year ago

“Lovely products, excellent customer service/online support. Thank you”

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Posted 1 year ago

“I love the shampoo and conditioner bars and the fact they are plastic free/eco friendly. Recently bought the candles and they are lovely long lasting scents.”

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Posted 1 year ago

“I received a couple of orders from groomers so far and I liked everything that I’ve had. Keep up the good work!”

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Posted 1 year ago

“Very nice cute little product, with good smell.”

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Posted 1 year ago

“Wonderful products, especially the Lip Conditioner! The lavender pillow spray makes me fall asleep so quickly too, unbelievable service and quality, thanks so much!!”

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Posted 1 year ago

“Ordered following an offer on another purchase which was super easy, enter the code and pay delivery but was so pleasantly surprised by the items received I wouldn’t hesitate to order again! The lip oil is now my go-to and the sleep spray is a life saver after a stressful day.”

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Posted 1 year ago

“Love Gruum a lot! Definitely recommend :)”

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Posted 1 year ago

“Never arrived so no review possible. It was a few gifts so not giving to complain”

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Posted 1 year ago

Hi Lisa, Thanks for your review. Sorry to hear that your order has not arrived. I have sent you a private email to help resolve this for you as it looks as though it may have gone missing in transit. Apologies for the inconvenience this may have caused. Please check you inbox for an email from support@gruum.com. Warm regards Mikaela-Team gruum

Posted 1 year ago

“I ordered a reed diffuser on the 21st March & despite an email to gruum I have heard nothing. Be careful with your orders.”

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Posted 1 year ago

Hi Assid, Thanks for taking the time to leave a review. Sorry to hear that you are still waiting for your order to arrive. I have looked into this for you and I can see from the tracking information that delivery was attempted today 02/04 by Royal Mail but as no one was in so they will attempt to redeliver the next working day. I hope this helps! If it does not arrive tomorrow then please do not hesitate to get back in touch with us. Warm regards Mikaela-Team gruum

Posted 1 year ago

“You know, maybe I just didn't get it, but the black charcoal mask is very strange. It's very greasy and overall not a very pleasant consistency, I had to break it first, then heat it in water, and overall the process is dirty. There was this black wax under my nails, but overall the products are great, very pleasant smells, but the mask seems unsuccessful to me.”

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Posted 1 year ago

“I love the sleep set, it gives a sense of calm which feels really great. And of cos, it smells really lovely ☺️. Keep doing amazing!”

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Posted 1 year ago

“I received some products off my husband for Christmas. I then reordered the face moisture bar. I love this for dry patches it works great. I also had a sleep kit which smells lovely and obviously aids sleep. I’m looking forward to seeing if you can include a skin range with spf or barriers for aging. - I’m getting older so these are in my radar!”

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Posted 1 year ago

“I’ve really enjoyed Gruum products - love the scent and feel of them.”

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Posted 1 year ago

“I ordered the shampoo and conditioner bars for a holiday and I was blown away how lovely they left my hair ..soft and shiny, I was scuba diving for three weeks and my hair didn’t suffer . Also no luggage weight , no plastic, no brainer as far as I am concerned .”

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Posted 1 year ago

“Really lovely products which make sleep so much easier.”

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Posted 1 year ago

“Always a good purchase brought for my daughter-in-laws, and daughter they always like them having purchase different types for them all ways happy with it”

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Posted 1 year ago

“Fabulous products.”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,939 reviews