Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,562 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,562 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Niice consistency to the liquid products, pleasant smelling too. I haven't used my solid bar soaps yet but I'm sure they'll be of the same high quality as other Gruum products I've used.”

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Posted 1 year ago

“Lovely products my skin loves. The scents are lush and everything lasts really well. They are well thought out products with unisex scents that aren't overpowering. Keep up the good work!”

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Posted 1 year ago

“Really impressed with Gruum - products are great and delivery was really fast”

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Posted 1 year ago

“Nice product.”

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Posted 1 year ago

“I’ve been really impressed with these products! The daily facial rinse is super light and leaves my skin feeling fresh and perfectly clean without any tightness. The facial gel moisturizes beautifully—it sinks in quickly and keeps my skin feeling hydrated all day. Plus, I love that both products have great ingredients, which makes me feel even better about using them. Definitely a great addition to my skincare routine!”

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Posted 1 year ago

“i found this very helpful as my skin is sensitive so it’s not easy finding a product that reacts well and this was amazing”

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Posted 1 year ago

“I received my Gruum products through a Vodafone offer. I am really pleased with everything I’ve got (face wash, face spray, serum gel etc) and will look at buying more when these run out”

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Posted 1 year ago

“Gruum facial care products is 💯, very skin friendly. Love it. Delivery was good too.”

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Posted 1 year ago

“The bottles are too small and don’t last long at all. The package was damaged when it arrived! Send me free samples and I’ll try more products I like to order more Thanks”

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Posted 1 year ago

Hi Gurvir, Thanks for taking the time to leave a review and thank you for your feedback about the size of the bottles. We only use full sized products and don't do any sample sizes I am afraid. Sorry to hear that your packaging was damaged upon arrival. If any of your products were damaged then please feel free to get in touch with us at support@gruum.com and one of our team will be happy to help. Warm regards Mikaela-Team gruum

Posted 1 year ago

“I didn't receive what I paid for and can't contact as I was a guest ordering. Not impressed!”

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Posted 1 year ago

Hi Alison, Thanks for taking the time to leave a review. Sorry to hear that your order did not arrive. I have looked into this for you and I can see that one of our team have sent you out a replacement order and it has now been delivered. You can get in touch with us anytime at support@gruum.com if you need any further help, it doesn't matter if you have placed your order as a guest. I hope this helps and I hope you are now enjoying your products! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I have purchased Gruum products in the past and would recommend . Skin care and sun protection range.”

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Posted 1 year ago

“The delivery was so quick and the presentation was amazing. The products are the best and have improved my skin and acne, they work quite quick, feel nice on the skin and don’t irritate.”

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Posted 1 year ago

“Very Very nice product.”

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Posted 1 year ago

“Very good product and quality!!”

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Posted 1 year ago

“Never recieved my order tried online chat asked me for all my details filled in then got fobbed off saying we have no live chat and I will be emailed”

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Posted 1 year ago

Hi Mark, Thanks for taking the time to leave a review. Sorry to hear that you have not received your order and that you had difficulty getting through to us on Live Chat. I have had a look into this and I have sent you a private email so please check your inbox/spam for an email from support@gruum.com and hopefully we can get this sorted for you. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Gruum cleared up my face and is great for sensitive skin. Its made my skin great! I highly recommend these products the face wash and soap smell amazing and I love my daily face spray keeps me feeling fresh all day!”

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Posted 1 year ago

“Gruum products are 2nd to none. Ordering and delivery was seamless and fast.”

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Posted 1 year ago

“Thank you so much Simon. Got it for free but I would defo buy again even though I didn't buy it 😂”

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Posted 1 year ago

“The face spray was amazing! Really recommend”

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Posted 1 year ago

“My first time for purchasing Grüum & I really love it, I bought the facial serum. I'm hoping to purchase more when the time comes.”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,562 reviews