Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,033 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing stuff look forward to using your products”

Helpful Report

Posted 1 year ago

“amazing, literally use my fragrances every day. Also the concept of the four seasons is just incredible. very friendly staff just all around fantastic. no faults”

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Posted 1 year ago

“The soaps are really lovely and the scent from them is amazing. The face scrub also has an amazing scent and is really effective. Would definitely recommend”

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Posted 1 year ago

“I like their products, they always smell nice, it’s an easy website to order from and when a recent order was delayed they got in touch to let me know why so no hard feelings there. I’ve bought several presents from Gruum as the products make lovely gifts for friends & family too.”

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Posted 1 year ago

“Lovely scent, keeps my hair cleaner for longer just as they say. Have tried others but didn't get on with them as well as Gruum.”

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Posted 1 year ago

“Enjoyable, pleasing products, good quality and reassuring packaging - no plastics! Always look forward to the offers and special end of year surprises. Highly recommended!”

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Posted 1 year ago

“I've ordered a few things from Gruum lately. The advent calendar was one of my favourites. It arrived well packed and promptly. It had 24 full size products in, all of which I will use, it's a great way of trying out products. My faves so far are the perfume oils, the fragrance is lovely and lasts all day. I loved the sleep pillow spray and the sleep massage bar felt so nice on my skin and helped me drop off. The body washes, face washes and soaps also smell lovely and lather up well. Another great thing is they are good value. I'm definitely a regular customer now.”

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Posted 1 year ago

“Website so easy to navigate, found what I wanted easily. Order arrived quickly. The products are fantastic, smell great without being over powering and leave skin and hair fabulous”

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Posted 1 year ago

“I’d actually review the product if I had received it. Sadly I didn’t, I ordered on the 11th December 2024 and nothing has been sent to me”

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Posted 1 year ago

Hi Alison, I'm sorry you didn't receive your order yet. We have emailed you. Please check your inbox :)

Posted 1 year ago

“Roll-on perfume - very handy for trips and a great selection of perfumes.”

Helpful Report

Posted 1 year ago

“Very easy web site to browse and buy and even though item was delayed kept me updated by email and txt”

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Posted 1 year ago

“Lovely products, they all smell delightful. The added bonus is the environmentally friendly aspect. Customer service is also very good.”

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Posted 1 year ago

“Very good, nice smell, lovely and smooth”

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Posted 1 year ago

“Excellent products, bought for a present for my Dad a long term customer. Great quality and perfect for every day use. Especially with the additional broken soap package for sustainability.”

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Posted 1 year ago

“I love the roll on perfume oils”

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Posted 1 year ago

“I had gotten the seasonal fragrance set and it smells wonderful and to my surprise really encompasses the season so well, they’re also very travel friendly which is a big plus for someone like me as I’m always off to places! Definitely well worth the money:)”

Helpful Report

Posted 1 year ago

“Very easy to order on the website very good value for money hope the company goes from strength to strength”

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Posted 1 year ago

“I never received this product”

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Posted 1 year ago

Hi there, Thank you for taking the time to write a review. We are sorry to hear you have not recieved your order, please check your inbox for an email from Helen at support. Thank you again for your review. Warm regards, Helen - Team Gruum

Posted 1 year ago

“Gruum products are great and I use them every day. The only problem I have is with the face moisturiser (which I love) but which I decant into a empty glass serum jar to make it easier to use. It would also be good if it was possible to return empty containers, be they glass or plastic, for re-use, or maybe even refilling at a reduced price. I know a lot of environmentally-friendly companies offer such services now.”

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Posted 1 year ago

“Fantastic products! I recently tried three of the shampoo bars, and I’ve been absolutely loving them. The Mega Moisture bar is my favourite – it cleans beautifully, creates a rich lather, and feels wonderful to use. On top of the amazing products, I was seriously impressed with the customer service. The delivery was quick, and when I reached out about a missing item, your team responded swiftly and even sent me a gift as a gesture of goodwill. I’ll definitely be ordering again! 😊”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 26,033 reviews