Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,925 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wide range of products, all good so far”

Helpful Report

Posted 1 year ago

“Great few products in one box. All items smell absolutely beautiful and can't wait to get using them, the room freshener, wax melts and diffuser. Going to give the candles as part of a birthday gift. Delivery was great too, will use Grum again.”

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Posted 1 year ago

“Love the products and but find the website frustrating to navigate. I added multiple items to my cart and went back to the homepage, then onto my cart which was then empty? This has happened multiple times and is really frustrating. Also found the £5 sales quite annoying - not all products are £5 and you have to have 3 items for it to work at £15. Just a marketing ploy I know and an ‘easy’ upsell perhaps but it’s very off putting.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave a review about your recent purchase with gruum. Sorry to hear that you had issues with the website. I have passed your feedback on to our Development Team as this helps us to identify areas where we can improve. If you need anything else then please do not hesitate to reach out to us at support@gruum.com and one of our team will be happy to help. Warm regards Rexhina-Team gruum

Posted 1 year ago

“I ordered a face, shampoo and conditioning bar with not very high hopes as I have used solid shampoos etc before, and found them not to be so good on my dyed long hair. I tested them all out at home and was so happy with the results. I have since taken the three little bars on my trip around NewZealand !! And they have saved space in my luggage, saved single use plastic bottles and most of all made my hair smell and look fabulous ! 10/10”

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Posted 1 year ago

“Amazing service ordered within the next day it arrived I have the skin serum and it’s amazing defiantly would recommend ordering from Grumm I’m excited to ride more”

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Posted 1 year ago

“Your products are so good my daughter steels them from me. Everything I've tried so far has been fantastic, absolutely love the moisturising hand lotion and the gentle natural fragrance in your products is beautiful.”

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Posted 1 year ago

“I love these products. I got these products from Vodafone. I got a free set worth approximately £50 and just paid delivery. I also won a facial moisturiser on Vodafone. I will 100% be happy paying full price for these products once I run out. My skin is sensitive and I often have reactions to skin care products but these go on my skin beautifully. Within a couple of days my skin looked hydrated and my blemishes were diminished. I am very happy with these products and will be my go to from now on.”

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Posted 1 year ago

“Purchased Candles and Wax Melts - they smell amazing! Excellent service and delivery.”

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Posted 1 year ago

“Easy to order - great value for money and great quality 👌🏻”

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Posted 1 year ago

“Awesome product”

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Posted 1 year ago

“Absolutely beautiful smells from your bottles I advise everyone to give them a try it's a 10 from me”

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Posted 1 year ago

“I like the hair oil it’s quite light but feels nourishing. I’ve only used it a few times but happy with the product”

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Posted 1 year ago

“Very pleased with order, arrived promptly, ready for gifting.”

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Posted 1 year ago

“Great product at a good price. I wiil be buying this product again.”

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Posted 1 year ago

“Found this site by accident and so happy I did! The products are excellent and I love the simple no frills packaging.”

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Posted 1 year ago

“Unbelievably good qualoty and reasonably priced skincare. So gentle and nourishing. Amazing scents and wonderful textures. All products are skin, pocket and environment friendly. Highly recommend to people with sensitive skin.”

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Posted 1 year ago

“Grüum’s products are great quality. I love that they use sustainable packaging and offer quick delivery. Definitely recommend them!”

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Posted 1 year ago

“Product is good. Like it so much. Am going to order more.”

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Posted 1 year ago

“I have used Gruum for quite a while now. I havebought, used & liked all their products. I find the website is a bit hit & miss. It doesn't flow well for me. I seem to get confused, if I try to put a voucher or code in it doesn't always accept them. In general I love your products.”

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Posted 1 year ago

“I love Gruum products - from the packaging to the quality”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,925 reviews