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Gruum Reviews

4.7 Rating 26,970 Reviews
93 %
of reviewers recommend Gruum
4.7
Based on 26,970 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Gruum Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 9th August 2026
Shirley Mukarakate
Gruum 5 star review on 14th July 2026
Anonymous
Gruum 5 star review on 12th July 2026
Elaine Robinson
Gruum 5 star review on 11th July 2026
Stephanie Lynch
Gruum 5 star review on 4th July 2026
Joseph Harwood
Gruum 5 star review on 6th June 2026
Melanie Wright
Gruum 5 star review on 29th May 2026
Samuel Cairns
327
Anonymous
Anonymous  // 01/01/2019
“I purchased a special offer trial kit which included a clay face scrub bar, relaxation spray and pulse point roller. All items are really well made with natural, calming ingredients and great for sensitive skin. I will definitely look to purchase again.”
Helpful Report
Posted 1 year ago
“Great company, easy to order,good products.”
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Posted 1 year ago
“Excellent products especially shampoo bars of soap. It does seem expensive but it us not and it is a good product to buy and environmentally friendly.”
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Posted 1 year ago
“Lovely products. I love the air diffusers especially.”
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Posted 1 year ago
“Face wash really good makes your face fresh and clean , loved.”
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Posted 1 year ago
“Happy with offers and opportunities to try out items. Quite recently decided to try out solid shampoos and soaps. Happy with shampoo and face wash. Though struggling using conditioner, maybe i do use it wrong as it's first time I'm trying a solid hair conditioner:)”
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Posted 1 year ago
“Love all of the products I've tried from Gruum and that's quite a few! I especially love the hair products and would love it if you could create a hair repair mask”
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Posted 1 year ago
“I was struggling to order the things I wanted, after putting the 1st in my basket . Probs my useless network or iPhone 14. Will try again tomorrow. Thank you PS the stuff I have from you is fab !”
Helpful Report
Posted 1 year ago
“I was introduced to Grüum with the advent calendar, but now have topped up on my favourites... with Prickly Pear my face has never been so good, Hydrating Hand Cream is lush, and the face wash and daily moisturiser perfect. But, the game changer for me is the shampoo and conditioner bars, oh my goodness, they are outstanding, and I don't think I'll go back to bottled shampoo again!”
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Posted 1 year ago
“Excellent products delivered expeditiously”
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Posted 1 year ago
“Great delivery. I love these products. Thank you so much the gruum team 🥰”
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Posted 1 year ago
“Great products range, and always very affordable. Customer support resolved an issue I had with a delivery missing within 48hrs. Would highly recommend this company and use to use their great promotions to try something new.”
Helpful Report
Posted 1 year ago
“Great products at good prices. We have a monthly sub for the excellent 50 SPF sunblock. Only criticism is that the sunblock bottles are stiff and need to be stored upside down or the cream is nearly impossible to get out. [Also, my skin is combo, sensitive, AND ageing!]”
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Posted 1 year ago
“All hair products I have used are excellent,I will continue to purchase these.”
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Posted 1 year ago
“Gruum offer a wide variety of quality products that are highly recommended at a reasonable price. Try your self and be impressed”
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Posted 1 year ago
“Excellent service. Best shaving lotion I have ever used”
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Posted 1 year ago
“I pay but I didn't receive the item. Was small cost anyway I need for that I do order again never received. Absolutely you are wrong company...”
Helpful Report
Posted 1 year ago
Hi Ali, Thanks for taking the time to leave a review. Sorry to hear that your order hasn't reached you yet. Please check your inbox for an email from support@gruum.com and we will do our best to resolve this swiftly for you. Warm regards Mikaela-Team gruum
Posted 1 year ago
“Had a free gift sample of home fragrances, really like them, they smell gorgeous, would definitely recommend.”
Helpful Report
Posted 1 year ago
“Unfortunately we never received this item, which was disappointing as this is the main reason I bought the pack. I've leave two stars just because of the nil stock but does not reflect Gruums products they are good.”
Helpful Report
Posted 1 year ago
Hi Lee, Thanks for taking the time to leave a review. Sorry to hear that you are missing an item from your order. Please check your inbox for an email from support@gruum.com so we can assist you further with this. I hope this helps! Warm regards Mikaela-Team gruum
Posted 1 year ago
“Was given an advent calendar for Christmas and been hooked on the products ever since! Love them!”
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Posted 1 year ago
Gruum is rated 4.7 based on 26,970 reviews