Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smells lovely and leaves my hair and skin feeling great.”

Helpful Report

Posted 1 year ago

“An excellent small company that provides top quality products that work so well and are easy to use. There website is easy to use and order from. My only wish is that they would make double quantities of some of their serums. They’re so good.”

Helpful Report

Posted 1 year ago

“Really nice and smoothing sleep balm. I used it everywhere as it felt so nice and Ben on my face. I slept like a baby! Good product!”

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Posted 1 year ago

“My order never came.”

Helpful Report

Posted 1 year ago

“I brought the shampoo and conditioner bar after seeing in pop up on Facebook and all I had to pay for was the postage so I thought I'd try it, and I'm impressed with them the shampoo lathers up lovely and both smell lovely, and my hair looks and feels lovely, yes I'd buy again”

Helpful Report

Posted 1 year ago

“Amazing products great for hotel stays!”

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Posted 1 year ago

“Very good products at a reasonable price”

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Posted 1 year ago

“This is my 3rd order from you and I am very pleased overall with the products I have purchased. I am hoping to order products later in the year to take as presents to Australia for my son and his wife when we visit. I know they will love the eco friendly, high quality products as much as I do and will also continue to buy for myself.”

Helpful Report

Posted 1 year ago

“My first purchase was in December 2024 for homemade Christmas Cracker fillers. My daughter absolutely loved the facial cleanser so I have now, on her behalf, subscribed. Her skin has never looked better, she’s looking forward to receiving more products.”

Helpful Report

Posted 1 year ago

“I love all the products, I use pillows spray every night so relaxing and the soap feel smooth I love all products smell very much. I've anxiety attacks some times lately I use the small rolling day and night the smell clam my mind a lot.”

Helpful Report

Posted 1 year ago

“I absolutely love this company and products so affordable”

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Posted 1 year ago

“always coming up with new products interesting products good size to use when travelling to differen countries , clever :-)”

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Posted 1 year ago

“I purchased the Shine Boost shampoo bar for dark and dyed hair and the regular and exfoliating face washes; honestly, I couldn't be happier! My hair is consistently soft, and a single bar can last me for 3 to 4 months (longer than a bottle of shampoo) I've recommended the shampoo bars to all my friends, and I have previously used the anti-dandruff shampoo and the regular shampoo. The fact they come as bars in cardboard packaging not only means I no longer have (almost) empty shampoo bottles cluttering my bathroom, but it also makes going abroad much easier as I don't have to worry about the liquids restriction in airport security.”

Helpful Report

Posted 1 year ago

“So good and really felt like a natural product I especially love the relaxing sleep mist and pulse point roller as a student nurse it really helped me relax and making me wake up well rested as it helped me to sleep better.”

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Posted 1 year ago

“Really happy with products ordered so far and value for money. Looking forward to trying some news ones in my next order.”

Helpful Report

Posted 1 year ago

“I'm not really impressed with the products. The spray bottle doesn't even work, and I can't say that the other products did, especially after testing for over a month now. I wouldn't purchase again.”

Helpful Report

Posted 1 year ago

Hi Carolina, Thanks for your review. Sorry to hear that the products may not have been what you were expecting. If you have trouble with the spray bottle not working then please do not hesitate to reach out to us so we can rectify this for you. Please get in touch at support@gruum.com and one of the team will be more than happy to help! Thanks again. Warm regards Mikaela-Team gruum

Posted 1 year ago

“The products were nice but very small for the original price . I'm glad I had them through an offer with ovo”

Helpful Report

Posted 1 year ago

Hi Gemma, Thanks for taking the time to leave a review. Sorry you felt the products were small, we use only full sized products in our promotions however I have passed on your feedback as this helps us to identify where we can improve. We hope you enjoy using them. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Very happy, love the shampoo and conditioner bars I have, will definitely buy more.”

Helpful Report

Posted 1 year ago

“At the moment I am using Gruum sleep essentials and wow, the bath oil bar, the lavender roll on and bedtime spray, love it all and my sleep has been heavenly. Thank you, definitely ordering again.”

Helpful Report

Posted 1 year ago

“Really pleased with the products, especially the roll on bedtime oil. Website really easy to use. Excited to try more products.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,988 reviews