Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,894 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank u.. for fast delivery and my order yes it doing the promised work 😊 Excellent customer service 👌”

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Posted 4 years ago

“Love the products but didn’t get an information on when they was coming”

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Posted 4 years ago

“I ordered two shampoos for my cats, they arrived well packaged and promptly. Having read the small print on both bottles the last warning states "Do not use on cats'. Really good cat shampoo is hard to find, so I have to use dog shampoo, just wish the warnings on the website were clearer. Overall good service.”

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Posted 4 years ago

“I've been asked to leave a review based on my last order, I'm yet to receive my order, or anything detailing shipping so I have no idea where it is or if its been dispatched yet”

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Posted 4 years ago

Thank you for your review. Please accept our sincere apologies for the delay with the courier. We have since spoken to you and have processed the refund as per your request. Kind regards The Groomers Team

Posted 4 years ago

“Great quality, light, breathable material, hair just brushes off shower proof. Great fit will be ordering more”

Groomers Online 5 star review on 10th September 2021

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Posted 4 years ago

“Very efficient, fast delivery”

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Posted 4 years ago

“great and promt service”

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Posted 4 years ago

“Very fast and efficient service.”

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Posted 4 years ago

“Good all-round service. Quick delivery and good customer service.”

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Posted 4 years ago

“Very easy to order online. Lots of special offers. Quick delivery and replacement if anything arrives faulty.”

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Posted 4 years ago

“The grooming tool I bought is really good quality and works well on my schnauzer’s coats. I will definitely buy again from groomers online. Great service & product.”

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Posted 4 years ago

“Excellent service super quick delivery thank you”

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Posted 4 years ago

“Very pleased with brushes, Good quality, good price.”

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Posted 4 years ago

“I’m always so happy with the service groomers provide. Always very quick and efficient. Never had any issues. Thank you.”

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Posted 4 years ago

“Great website and found what I was looking for easily Ordering and delivery was easy and received within a few days of ordering”

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Posted 4 years ago

“Great service and fast delivery”

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Posted 4 years ago

“Bought 2 Flairosol bottles - best value I could find these online. Prompt, efficient postage. However one item slightly damaged on receipt so could do with more packaging. Didn’t attempt to return as decided to live with it for the cost.”

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Posted 4 years ago

“Postage is to high and it took a while to come”

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Posted 4 years ago

“Love this grooming mat , comfortable for our doggie clients, looks great and easy to remove fur from”

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Posted 4 years ago

“Easy to use, pay and very quick in delivery”

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Posted 4 years ago

Groomers Online is rated 4.8 based on 9,894 reviews