Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,800 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to order a stripping knife and wasn't sure of the type to use on my dog. I had great advice and the appropriate one was sent as a picture so I could see it as well. Very pleased with the response and the knife. Customer Service is great.”

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Posted 4 years ago

“Brilliant result ,phoned for information and couldn't be more helpful . Order arrives earlier then stated .”

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Posted 4 years ago

“Fast delivery, great quality. Very happy, thank you.”

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Posted 4 years ago

“I purchase a cat muzzle, the one with hard plastic. its LIFE CHANGING! I brought today my cat to the vet for an injection and they put on him because he is quite aggressive. Vet and nurses absolutely love it , so I recommend your website and they will purchase several of them for their clinic :-)”

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Posted 4 years ago

“Easy to use website and online ordering process.Delivery was quick and I am very pleased with my purchase of the Evening Primrose Oil Shampoo.I would definitely order from Groomers again”

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Posted 4 years ago

“All great, quick delivery, thank you”

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Posted 4 years ago

“Great service, fast delivery & great product. Many thanks, would recommend.”

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Posted 4 years ago

“Mark Hannah was incredibly helpful :)”

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Posted 4 years ago

“Great customer service and a good range of products. I bought a Yento bristle brush for my Flatcoated Retrievers, it arrived quickly, exactly as described and I am very happy with it.”

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Posted 4 years ago

“Shampoo actually made by Groomers, shampoo arrived well packaged and website very easy to use,would recommend,but haven't tried product yet”

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Posted 4 years ago

“Really happy with all the products I purchased. The descriptions matched exactly the products I ordered, which is very helpful for a novice groomer. The parcel arrived quickly and the post and packaging was a very reasonable price. I will be ordering from this website again. 100% happy!”

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Posted 4 years ago

“Excellent product and fast delivery”

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Posted 4 years ago

“Really good service, great products and quick reliable delivery”

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Posted 4 years ago

“Communication very good”

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Posted 4 years ago

“My order arrived intact and as ordered, promptly. Was disappointed some of what I wanted not in stock.”

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Posted 4 years ago

Dear Kim, Thank you for your review. We are sorry to hear of your disappointment. We are working hard with our suppliers and logistics team to replenish stock as quickly as we can, which has been delayed due to COVID-19. We will arrange for a member of the team to contact you regarding the items you require. Kind regards The Groomers Team

Posted 4 years ago

“Great service and fast delivery, just what I needed at the time”

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Posted 4 years ago

“Excellent trouble free service, with goods arriving in record time.”

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Posted 4 years ago

“Very reliable company to order from, very friendly and helpful. Very quick to contact for delivery. Would definitely recommend.”

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Posted 4 years ago

“Very good range of grooming equipment at competitive prices. Due to the Covid-19 outbreak there has been stock shortages but the team are very helpful if you contact them directly. Ashleigh has been very helpful when I’ve needed guidance on particular items. Nice company to buy from.”

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Posted 4 years ago

“Great service a really fast delivery”

Helpful Report

Posted 4 years ago

Groomers Online is rated 4.8 based on 9,800 reviews