Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,978 Reviews

89 %

of reviewers recommend Groomers Online

4.8

Based on 9,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products , dogs look in tip top condition, getting ready for Crufts ✅”

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Posted 7 months ago

“Thank you for the quality delivery, quality and professionalism.”

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Posted 8 months ago

“Ordered clippers Sunday and arrived yesterday. Absolutely brilliant product (Andis clippers) and service from Groomers Online, will be recommending to family and other dog owners”

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Posted 8 months ago

“Nice comb, effective at teasing out tangles.”

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Posted 8 months ago

“Great service and products 👍”

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Posted 8 months ago

“Great customer service & fast delivery. Highly recommend 5*”

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Posted 8 months ago

“Very good products and excellent delivery.”

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Posted 8 months ago

“As the director of a busy grooming academy I need tools my students can afford and trust. Groomers direct gives us that. No nonsense service with support the team really do care about their buisness so we can run our business.”

Groomers Online 5 star review on 22nd January 2026

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Posted 8 months ago

“Very pleased to find the Static spray on the Groomers site. Great value and an excellent service. Many thanks”

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Posted 8 months ago

“I ordered a dog bath on Monday, it came Tuesday morning, absolutely brilliant, the bath is great, I can't fault this company I would definitely recommend them, I will be using them again.”

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Posted 8 months ago

“Really pleased with the dog muzzle and quality of service. Would recommend.”

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Posted 8 months ago

“Love the new uniforms”

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Posted 8 months ago

“When a company priorities profit over customer service it's a definite Red flag to stay away .. will not be using and absolutely would not encourage anyone in the business too .. there are far better dog grooming company's out there”

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Posted 9 months ago

Good Morning, Thank you for taking the time to leave a review. We appreciate all feedback and would like to clarify the situation for transparency. The clippers returned to us had been used and, under consumer law and hygiene regulations, cannot be resold as new. For this reason, a full refund was not possible. We offered two options in line with our returns policy: - an evaluation for a partial refund, which would require the clippers to be inspected, serviced, and professionally cleaned by the manufacturer before being sold through our pre-loved range at a reduced price, or - the clippers to be returned to you. You chose to have the clippers returned, which we arranged accordingly. We take compliance, product hygiene, and customer safety very seriously and do not resell used items as new under any circumstances. While we’re sorry this outcome wasn’t what you had hoped for, we acted fully within our stated policies and legal obligations. If you have any further questions regarding our policies, please do not hesitate to contact us. Kind regards, Frankie - Groomers Team

Posted 9 months ago

“Ordered online a tunic . Very nice material true to size . Easy ordering and speedy delivery.”

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Posted 9 months ago

“Best pin brush I've found for my long haired dog”

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Posted 9 months ago

“Good service quick delivery”

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Posted 9 months ago

“Excellent service great products highly recommend”

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Posted 9 months ago

“Great brush ideal for my long haired German shepherd”

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Posted 10 months ago

“Great service fast and promptly”

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Posted 10 months ago

“No issues encountered, efficient and easy to use website”

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Posted 10 months ago

Groomers Online is rated 4.8 based on 9,978 reviews