Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,791 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 28th April 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Quick response to order & dispatch. Will use again.”

Helpful Report

Posted 1 year ago

“I have ordered products and I am yet to receive them or any information on tracking, I needed these products for an offer I am offering but have had to disappoint my customers!”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review, I am sorry to hear you haven't received your order yet. Please email us your order number to customer.service@groomers-online.com and we can let you know when this is due to be delivered. Kind regards, Ella

Posted 1 year ago

“Ordered two toned trousers , tunic and full suite which are absolutely brilliant, delivery in quick time. Will use again.”

Helpful Report

Posted 1 year ago

“Always arrive on time & always happy with my orders,highly recommended”

Helpful Report

Posted 1 year ago

“Excellent value really pleased with it.”

Helpful Report

Posted 1 year ago

“Great service!! My order arrived really quick & I was kept updated with time’s & delivery and I am so happy with my left handed scissors .”

Helpful Report

Posted 1 year ago

“Easy to order our item and delivery only took two days. Excellent service.”

Helpful Report

Posted 1 year ago

“Great products and good value”

Helpful Report

Posted 1 year ago

“My first purchase from groomers and I am really happy with dog perfume dog in a million he smells amazing”

Helpful Report

Posted 1 year ago

“This is a great blower and well worth the money and saves time and even though the purple one was sold out the pink is still a great colour and I am very pleased as always”

Helpful Report

Posted 1 year ago

“I use Show Tech eye cleaner on my Persian cats . It works extremely well to combat under eye staining. A very good delivery service from Groomers Direct .”

Helpful Report

Posted 1 year ago

“Excellent customer service and a slicker brush. Gentle for my wavy labradoodle puppy.”

Helpful Report

Posted 1 year ago

“Excellent service from someone new to these products”

Helpful Report

Posted 1 year ago

“Wery good service and products,fast delivery 🚚”

Helpful Report

Posted 1 year ago

“Very disappointed to say the least, I ordered a 5l shampoo , delivery stated £4.95 for Northern Ireland then jumped to £19.95, I obviously cancelled the order and reordered with another company who deliver the same product free”

Helpful Report

Posted 1 year ago

“Very comfortable, good quality fabric, doesn’t absorb much water just runs off. Handy pockets.”

Helpful Report

Posted 1 year ago

“Ordered a blower for my dog to make it easier when grooming/bathing her. Cost I was charged was £65. When it was delivered it looked as though it had opened ( wire not wrapped properly, plug cover not on etc ) and there was a ticket price of £50! Which is £15 cheaper. Took photo and contacted them to be told it’s because they had been at groomfest and that’s the price sold there… Eventually after I asked to have the £15 back they relented but not refunded it’s put as a credit for future items I might want to order. Not happy with just at all so left 1 star review.”

Helpful Report

Posted 1 year ago

“First time I've used Groomers Online to buy equipment. Very impressed with the site and range of equipment. Speed and efficiency of delivery was very good with Royal Mail keeping me regularly updated, with a careful, considerate delivery - so important with this type of delivery - thank you.”

Helpful Report

Posted 1 year ago

“Excellent quality”

Helpful Report

Posted 1 year ago

“Extremely fast delivery and products lovely”

Helpful Report

Posted 1 year ago

Groomers Online is rated 4.8 based on 9,791 reviews