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Groomers Online Reviews

4.8 Rating 9,797 Reviews
99 %
of reviewers recommend Groomers Online
4.8
Based on 9,797 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Groomers Online Review - Excellent service speedy delivery and very good quality goods
Read Groomers Online Reviews
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Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025
Lauren
Groomers Online 5 star review on 7th February 2021
Angela
Groomers Online 1 star review on 4th February 2020
Amelia
Groomers Online 5 star review on 4th November 2019
Naomi
Groomers Online 5 star review on 20th August 2019
Josh
Anonymous
Anonymous  // 01/01/2019
Received my order and pleased with service
Helpful Report
Posted 4 years ago
This is my second purchase of the Yento brush highly recommended As was the customer service from Groomers
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Posted 4 years ago
Order items and they arrived within a few days, was packed very well, what I ordered I was very happy with. Would recommend
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Posted 4 years ago
Quick delivery thanks
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Posted 4 years ago
Products were very good very high quality there was a problem with delivery FedEx seem to couldn’t deliver my order Groomers quickly rectified it sent out a new delivery which arrived the next day was very happy
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Posted 4 years ago
Good product and quick delivery
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Posted 4 years ago
I have ordered several items from Groomers online in the last 6 months and I am very impressed with the service they provide. My last order was for some different varieties of dog shampoo. There was an excellent range of products to choose from and I finally decided on a large tub of anti-stress lavender fragrance and some gorgeous smelling detangle formula which has a gentle rose aroma. The dogs I bath seem to be happier when the perfume is not too over powering for them.
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Posted 4 years ago
Excellent products, service and delivery. Helpful and friendly staff.
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Posted 4 years ago
Ordered without difficulty & delivered swiftly
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Posted 4 years ago
Brilliant service, delivery was quick. Easy to order. Will order again when I need something.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Fast delivery, good service. Very happy with my slicker brush.
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Posted 4 years ago
My dog has a patch on her back where her fur gets greasy I have tried numerous shampoo but this one from groomers seems to be doing the trick very pleased and will be buying more
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Posted 4 years ago
Excellent delivery service. Items as described. Haven't used clippers yet but other items perfect
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Posted 4 years ago
Very good customer service Quick delivery of purchases Excellent returns department Would highly recommend
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Posted 4 years ago
Hi, I placed my order on 23rd February saying and received an email saying “payment received”. My only criticism is that I didn’t receive any notification that my order had been posted out to me. By Friday afternoon I was on the verge of phoning Groomers Limited to chase up my order when I spotted an orange missed delivery slip from local sorting office. I collected parcel the next day. I’m happy with products received and speed of delivery. No happy that I didn’t receive email notification that order had been posted out. Made me feel concerned that my order had been lost or stolen.
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Posted 4 years ago
recommended by my dog groomer I found the web site easily and the product I wanted It arrived quickly and well packaged
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Posted 4 years ago
Very fast service and delivery. Product is as described. Will be shopping here again
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Posted 4 years ago
The Groomers Online web page is easy to navigate and very user friendly. Items I ordered arrived quickly and packed in well. NO complaints whatsover about Groomers products. Highly recommend.
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Posted 4 years ago
Took a while to arrive,but then that could be because of the situation.. They item although i measured where to small,way to small!The small print says you cant send back if you have opened the packed,but how do you know its going to fit if you can try it on!!And the fact that its cost postage to get the items and postage back to them again hardly makes it worth purchasing.
Helpful Report
Posted 4 years ago
Groomers Online is rated 4.8 based on 9,797 reviews