Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,895 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really very poor took the money which had to be returned the day because a small comb could not be posted to Northern ireland”

Helpful Report

Posted 4 years ago

Thank you for your review, Please accept our sincere apologies for not being able to fulfill the order on this occasion and we apologise for any inconvenience this may have caused. Kind regards The Groomers Team

Posted 4 years ago

“Fantastic service, easy website to navigate round I can highly recommend groomers and their products are lovely quality and reasonable priced. Will definitely use again.”

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Posted 4 years ago

“Always have a good selection of stuff at a great price.”

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Posted 4 years ago

“Excellent service and I am very pleased with my new chunker scissors. I've already used them. Great for blending on digs with a stripped coat”

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Posted 4 years ago

“Great selection and service.”

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Posted 4 years ago

“My latest purchase of Geib blenders are not set correctly so will not work. I have tried to make contact with Groomers to no avail”

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Posted 4 years ago

Thank you for your review. We are sorry to hear that you have an issue with the product and that you have not been able to reach us. We will arrange for a member of the team to contact you. Kind regards The Groomers Team

Posted 4 years ago

“They were very efficient and had everything I wanted in stock and delivered on time”

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Posted 4 years ago

“Groomers have always been great to me from Mark in sales who helped me choose a few items in the showroom being a bath, table and dryer along with scissors etc. And Ashleigh who is always super super helpful and lovely. I always find groomers have been so helpful and knowledgeable when helping me with anything I need help with. My experience with the groomers has always been a positive one and this is why they will always be my 'go to' company for products I need :) Thanks so much groomers team :) Caley”

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Posted 4 years ago

“Fantastic service and great clippers”

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Posted 4 years ago

“Thanks.. a lot for delivery on time and for my item. Very appreciate !!! 10/10”

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Posted 4 years ago

“This purchase is great, doesn't scratch the dog's skin and he loves it, comes back for more attention, keeps his coat silky and shiny.”

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Posted 4 years ago

“While I am new to Groomers as an individual customer, family members have had a Groomers account for well over ten years. What has always impressed us is the quality of merchandise, and the efficiency of service. I would recommend Groomers products and service to any dog owner.”

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Posted 4 years ago

“Fantastic products been using groomers for over 10years now never had a problem great products great service”

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Posted 4 years ago

“Quick delivery and the products are great!”

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Posted 4 years ago

“Very helpful site and always satisfied with the products”

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Posted 4 years ago

“Very efficient and speedy service”

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Posted 4 years ago

“Excellent customer service, my order arrived promptly. Looking forward to using my new trimmers when I open”

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Posted 4 years ago

“Excellent range of products. Great advice from professionals particularly with shampoos. Absolutely love the in house seminars. An organisation offering great interaction with their customers.”

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Posted 4 years ago

“Excellent shampoo, fast delivery good prices. 5* recommended. Will buy from again.”

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Posted 4 years ago

“I have used Groomers online for 10 years now and they are always professional with great products. They also have a good after sales service too.”

Helpful Report

Posted 4 years ago

Groomers Online is rated 4.8 based on 9,895 reviews