Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,897 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, a consistently excellent service.”

Helpful Report

Posted 6 years ago

“Product was received day after I purchased it. The skin didn’t fit on the model dog so I contacted groomers who sent out a replacement which was received the following day and fitted. Excellent product service, THANKYOU groomers”

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Posted 6 years ago

“Reasonably fast service using standard delivery. Really surprisingly, unlike nearly all online shopping companies, no dispatch confirmation email or tracking notifications from Groomers Online or their courier was sent to me; not even on my account page. Had to phone the customer services to ask if my order had been dispatched, which were very helpful. Poor packaging of items in just a Jiffy bag.”

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Posted 6 years ago

“Very satisfied! Thank you.”

Groomers Online 5 star review on 2nd February 2020

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Posted 6 years ago

“Great service, great products. Website easy to follow. Great offers, competitive prices.”

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Posted 6 years ago

“I have purchased by diff methods,phone,online and had a professional service each time,my products arrive super quick and they tick all the boxes when they arrive.top service,top products,equals peace of mind ,super super happy .”

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Posted 6 years ago

“Good selection of products. Great for pro groomers and pet owners alike. Fantastic delivery service.”

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Posted 6 years ago

“Ordered modal dog and extra skins bonus as they were on offer,easy transaction, great product and fast delivery”

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Posted 6 years ago

“Ordering online was simple,good products and I like the option of a live chat for any advice you might need on selecting products. Products arrived quickly. I’m sure that I will continue to use Groomers in the future.”

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Posted 6 years ago

“Good quality and fast delivery 👌”

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Posted 6 years ago

“excellent easy and quick service”

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Posted 6 years ago

“Very good products. The shampoos cleanse very well and leave a pleasant smell. The fragrance spray resist really good and smell delicious Thnx”

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Posted 6 years ago

“Ordered 3 metal combs which came very quickly and super quality - 100% satisfaction”

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Posted 6 years ago

“Great place to buy any grooming products, great costumer service, I would buy anywhere else .”

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Posted 6 years ago

“Easy to navigate website, lots of offers and prompt delivery. Plus very helpful customer service when needed. Great to turn my reward points into money for extra discounts!”

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Posted 6 years ago

“Promptly delivered,excellent product.seller recommended.”

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Posted 6 years ago

“Great product and prompt service my fur baby smells gorgeous”

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Posted 6 years ago

“Products are great and really fast delivery very pleased!!”

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Posted 6 years ago

“🌺Very informative on all products and their usage, like to read the revues too really helps, fast and well packaged delivery🌺 Everthing spot on !”

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Posted 6 years ago

“Very easy to find what I wanted and very quick delivery thank you.”

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Posted 6 years ago

Groomers Online is rated 4.8 based on 9,897 reviews