Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,800 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of grooming equipment, Quick, fast delivery always helpful and friendly”

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Posted 4 years ago

“Great products, good choice and swift delivery.”

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Posted 4 years ago

“Asked for a refund. Sent at my own expense (which I do accept) back and they did not refund full amount! - No explanation given.”

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Posted 4 years ago

Thank you for your review. We are sorry to hear of your disappointment. We will arrange for a member of the team to contact yo discuss further. Kind regards The Groomers Team

Posted 4 years ago

“Great website easily found what I wasn looking for. Check out was seemless and delivery was quick and efficient. I will definately be using Groomers Online in the future!”

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Posted 4 years ago

“Fab service and prompt delivery 🚚”

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Posted 4 years ago

“Great customer service. I ordered 2 big baths and got a call to confirm the date to be delivered. The delivery driver was a great help and even though he couldn't bring them inside he made sure to bring them as close to the door as he could. Amazing customer from everyone as usual.”

Groomers Online 5 star review on 30th September 2020

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Posted 4 years ago

“Excellent service.. Unfortunately i chose wrong blade and returned it. Refund was given straight away. Really impressed. Will use again”

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Posted 4 years ago

“Groomer elite 8” straight scissors These are the 4th pair I’ve had and I love them! Light weight and easy to handle.”

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Posted 4 years ago

“Best prices and quick delivery of goods.”

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Posted 4 years ago

“Great service, friendly staff. Easy to order no hassle.”

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Posted 4 years ago

“Easy to use website, great choice of products. Goods arrived quickly and well packaged”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Always a prompt delivery and great customer service. My go to grooming supplier.”

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Posted 4 years ago

“Good service as always, only this delivery was different I had no idea when it was arriving! Hermes sent no notification of delivery time. On the day of delivery I was at home and had I known the delivery time would have been at my groomers to receive it. Hermes did not bother posting a card through my letter box, instead they slid it through my security gate in full view of anyone passing who could have collected it from my neighbour. Luckily that dicing happen. Very disappointed.”

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Posted 4 years ago

“Fab product when u can get it and quick delivery”

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Posted 4 years ago

“Always extremely helpful and super speedy delivery, on several occasions I have emailed enquiries and they always get straight back to you and will notify when an item that has been out of stock comes back in , nothing is too much trouble, great service”

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Posted 4 years ago

“Great products and super fast delivery. Really happy!”

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Posted 4 years ago

“I have used Groomers shampoo products over a number of years and have found them of good value, quality and suitable for my Cavalier coats, giving a soft silky finish. Usually buy my Groomer products at the dog shows, but due to the current situation happy that you can continue to get them online.”

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Posted 4 years ago

“Easy to order online. Goods received promptly and well packed. Unfortunately, some small parts missing from package. Rang customer care, who advised they would investigate and ring me back. That was over 3 days ago, with no response so far?”

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Posted 4 years ago

“Arrived really quickly but no receipt enclosed for my accounts so be pleased if you could forward many thanks x”

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Posted 4 years ago

Groomers Online is rated 4.8 based on 9,800 reviews