Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,897 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant lovely product at a great price will use again for sure xx”

Helpful Report

Posted 5 years ago

“Quick easy brilliant service and product’s”

Helpful Report

Posted 5 years ago

“Groomers are fab, never had any issues with orders/delivery times ... & love the shampoo’s & finishing sprays, it’s most certainly ⭐️⭐️⭐️⭐️⭐️ Stars from me.”

Helpful Report

Posted 5 years ago

“Customer service very unpleasant. Bought pair of bull nose safety scissors from Groomers online. These fell apart within 5 minutes of using them. I was triming by my dogs ear at the time and I had to fish out the screw from his ear canal. I tried to find out by email marked urgent if I have recovered all the parts or there are possibly others in the ear canal but nobody interested. Phoned them and apparently they don't have to reply sooner than 24hrs..... so they didn't!”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you are disappointed with the service that has been received. We endeavour to reply to all email queries within 24 hours and we usually achieve this in less than this. When any issue with a product such as damage or the incorrect product has been received, we do kindly ask for a photo to help us speed the process up. After speaking to you, we advised that we have sent you a prepaid returns label and once the item is back, we can either issue a full refund, or replace the scissors. If you have any further queries, please do not hesitate to contact us. Kind regards The Groomers Team

Posted 5 years ago

“Great item to keep my puppy clean and dry. Fast delivery. Very happy!”

Helpful Report

Posted 5 years ago

“Great prices and easy to navigate around site. Item's delivered quickly. Will be buying all my kit from Groomers”

Helpful Report

Posted 5 years ago

“Groomers online have providsd excellent service every time i have ordered. My orders have all been correct and were delivered quickly and safely. I will definitely be buying from them again in future”

Helpful Report

Posted 5 years ago

“Good quality products and very fast delivery time.”

Helpful Report

Posted 5 years ago

“excellent service, great products and speedy delivery”

Helpful Report

Posted 5 years ago

“I love it and it last long.”

Groomers Online 5 star review on 16th February 2020

Helpful Report

Posted 5 years ago

“Great range of both professi’nal and home products. Some descriptions need checking but Groomers as the individual manufacturer writes these and not always correct.”

Helpful Report

Posted 5 years ago

“Awesome value for money, quick delivery and website easy to use. Feel like a proper dog groomer now 😍xx”

Helpful Report

Posted 5 years ago

“Excellent products, great service and quick delivery. Very happy with all my purchases. Would definitely recommend Groomers.”

Helpful Report

Posted 5 years ago

“Fab products at a reasonable cost. Introductory 10% very welcome. Shall be shopping with Groomers again :)”

Helpful Report

Posted 5 years ago

“Good salesman. Quick delivery. I recommend. Thank you.”

Helpful Report

Posted 5 years ago

“Groomers online is my first choice for ordering products for my business. Plenty of fantastic choice, value for money and quick delivery, every time! Pleasant customer service and you there’s points to earn, a no brainier really!”

Helpful Report

Posted 5 years ago

“Very easy to use, student discount was a bonus as well. Will definitely use again.”

Helpful Report

Posted 5 years ago

“Excellent service and product. Will definitely use again.”

Helpful Report

Posted 5 years ago

“Ordered new blade and as always superb fast service at a very competitive price.”

Helpful Report

Posted 5 years ago

“Love the new pin brush ,good size , nice strong pins . The service very good , quick delivery .”

Helpful Report

Posted 5 years ago

Groomers Online is rated 4.8 based on 9,897 reviews