Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.82

4.8 Rating 8,533 Reviews

96 %

of reviewers recommend Grisport

4.8

Based on 8,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Grisport 5 star review on 31st January 2026

Anonymous

Grisport 5 star review on 28th January 2026

181

Anonymous

Anonymous // 01/01/2019

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“I love Grisport bots but would advise to buy direct from a retailer and not from the uk website. Customer service is non existent and trying to get a refund for an item that didn't arrive (wasn't even shown on Royal Mail tracking) was very difficult.”

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Posted 2 years ago

Thank you for your comments. The comments do not follow the actual events. We had two phone calls from yourself in relation to this non delivery. We advised that there was a 5 day window that the parcel could arrive in, as the delivery is only an estimate. Once this time had passed and the parcel was still not delivered then we could action a claim and attempt a second delivery or a refund. After your second call to let us know you still did not have the parcel then we refunded your purchase whilst on the call and apologised for the inconvenience caused. Unfortunately on occasions, there can be issues with deliveries going missing or packages becoming damaged and not reaching their destinations. Your original delivery is still showing as pending and upon our investigations, Royal mail have confirmed as missing. We are disappointed that your review claims that customer services are non existent, when our team try our upmost to provide the best service we can. We have many genuine reviews commenting on great service and we pride ourselves on this. We appreciate that your comments reflect your frustration with the service on this occasion. DC Grisport UK

Posted 2 years ago

“brilliant sock, dont wear anyother,”

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Posted 2 years ago

“Excellent service. The Exmoor shoes were the first Grisport purchase for me and I am really pleased with them. Very quick delivery and good value. Thank you”

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Posted 2 years ago

“Fantastic boots at a great price and first class customer service.”

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Posted 2 years ago

“Grisport's boots, a grip so sure, On rugged paths, they reassure. Traction strong, like nature's call, With every step, I stand tall. Through mud and rain, they never slip, Grisport's magic on each grip. Comfort wrapped in sturdy leather, Adventure's dance, a perfect tether. Great and grippy, a rugged charm, In these boots, I feel no harm. Grisport's stride, a confident beat, On rocky trails and streets, a feat.”

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Posted 2 years ago

“Great comfort and quality”

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Posted 2 years ago

“java walking shoe arrived promptly as I wanted. the trident, I had to return as too pointed for my toes. Quality as I expected from Grisport. Return and refund also dealt with expeditiously. I would recommend Grisport and it's products. Thank you.”

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Posted 2 years ago

“Very comfortable boots lightweight not heavy on the feet good grips on the boot”

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Posted 2 years ago

“Unfortunately I had to return my boots as there was a slit in the left one. Am waiting for a replacement.i was very pleased with the service I received. Looking forward to delivery of my new ones.”

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Posted 2 years ago

“Excellent service from the people at Grisport. Being a numpty, I realised just after completing my order that I'd got the size wrong. A quick call remedied this and the package was delivered promptly. Also, the free gift pack is actually good quality stuff! Thank you.”

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Posted 2 years ago

“A prompt delivery and a lovely pair of boots. Very comfy, waterproof and there's definitely been enough rain to vouch for that, plus a nice surprise accessory pack free gift, thank you.”

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Posted 2 years ago

“For the first time in 5 orders.disappointed with one of the boots stamped as a 37 it was too big,as well as kinked leather in 2 places and one of the metal tabs was squshed flat.however the replacement pair were perfect up to your usual standard.have you got the neutral dubbing in stock yet. Regards Donald Rae”

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Posted 2 years ago

“Excellent service . Very pleased with my walking shoes , lovely and comfortable excellent thick soles for walking the streets and the hills . I would definitely recommend the shoes and the company .”

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Posted 2 years ago

“v good website and smooth order process”

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Posted 2 years ago

“Super Schuhe, netter Kontakt, gerne wieder. Die lange Lieferzeit war bedingt durch die Feiertage zum Jahreswechsel .”

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Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

“Lady Terrain walking boots Arrived quickly True to size Was looking for something with decent support. Walked 15km on first day of receiving these and they were really comfortable with good support. My old pair (different brand) had a relatively flimsy sole and I could feel sharp stones through the sole - no issue at all with these. Also found they were very stable / I sometimes get an ache on one side hip but felt the stability of these boots really helped with that. Personally I like that they don’t have the eyelet ‘hooks’ at the top as have found these can cause issues catching on laces! Overall very impressed and think they are great value.”

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Posted 2 years ago

“Great product great service”

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Posted 2 years ago

“Lovely quality shoes this is my 2nd pair. Great value for cost. Quick delivery 😊”

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Posted 2 years ago

“Wonderful to find a range of choices for a size 47 foot. Shoes are comfortable and soft. Bought 2 pairs and the complimentary socks, laces and cup were a fab bonus.”

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Posted 2 years ago

Grisport is rated 4.8 based on 8,533 reviews