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Grisport Reviews

4.8 Rating 8,528 Reviews
96 %
of reviewers recommend Grisport
4.8
Based on 8,528 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Grisport Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent service, arrived quickly with added items which was lovely. Very impressed. I have Grisport boots which I adore, definitely the best waking boots. My husband coveted these so is delighted to have his own pair
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Posted 5 years ago
My Peaklander walking boots are a good fit for my wide feet although I would have loved a half size up to accommodate thicker socks. I had to replace the insoles as I need more comfort and a higher instep, the ones provided were very hard. I was very disappointed with the free gift supposedly worth at least £30, probably less than £20 based on the website prices. I did query with Grisport but they never bothered to get back to me so I am unlikely to order again from them.
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Posted 5 years ago
Brilliant service from beginning to end, had to exchange the first pair for a bigger size, free delivery and returns. Rang the company and staff were really pleasant and helpful. 10/10 Thanks again
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Posted 5 years ago
This is a company who give really personal service. Returns are free and simple. A real person answers the phone, promptly and politely. Their products are excellent and well priced. The surprise free gifts are a lovely addition. So glad I found them.
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Posted 5 years ago
Nothing wrong with the product or the delivery time BUT a lot wrong with your online ordering process. I ordered my shoes from Grisport to be sent from the UK to Spain. Just before delivery the Spanish courier company demanded €19 in taxes and delivery charges - otherwise no delivery!! At no stage during the online ordering process was I informed this would happen. I regard this as tantamount to FRAUD. Be warned!!
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Posted 5 years ago
Thank you for your review. Clearly on our site, in our delivery terms we specify that duties or import fees can occur when buying from outside of Europe and are imposed by the courier and not ourselves. Unfortunately when your order was placed, due to Brexit, these fees we not able to be absorbed by us. This was certainly not fraudulent but we do hope hope this does not effect your shopping patterns with us in the future. Kind regards Grisport UK
Posted 4 years ago
Easy ordering process and quick delivery with easy returns if necessary. Their shoes are great quality and comfortable at a good price. Happy to recommend.
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Posted 5 years ago
I bought my new Grisport Lady Trident walking shoes out of desperation, a little over a week before I was due to walk a marathon. My old walking shoes were on their last legs and during my training walks my feet were achy at only 15 miles. I knew you shouldn’t buy new shoes so close to an event but I had no choice so took a punt. I walked in them daily for the week I had them and had no niggles so walked the marathon in them yesterday. Not a single blister or mark on my feet by the end and they were comfy throughout. These shoes really are comfy straight out of the box! I can’t recommend them highly enough.
Grisport 5 star review on 5th April 2021
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Posted 5 years ago
Used to wear Grisport for 10 or so years but local shop gave up 2 years ago. Had 4 pairs off internet, none fitted, then remembered Grisport - brilliant!
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Posted 5 years ago
Excellent service, no problems at all. The boots are superb and I would recommend Grisport to anyone.
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Posted 5 years ago
At the moment I have 4 different Grisport products. Casual shoes, trail runners, hillwalking shoes and hillwalking boots. Delighted with them all.
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Posted 5 years ago
Great service.Arrived in 2 days.Quality of boots great and they are so light to wear.Loved the freebies. Would recommend Grisport.
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Posted 5 years ago
my daughter bought the boots first ,see was so impressed with them my wife bought a pair she too is delighted with ,very comfortable
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Posted 5 years ago
Have just bought my 4th pair of Hurricane boots, best boots ever!! So comfortable I literally live in them when I'm outside.
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Posted 5 years ago
Great boots, loved the extras (socks, boot cleaner, laces, treats galore). I wear these boots to work in. Need a new pair pretty much every year. These are my 12th pair. Love them.
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Posted 5 years ago
Having requested notification from Grisport regarding new stock being available I was delighted to receive notification of new stock. Upon placing an order for Walking Boots for my Wife the same day it was very pleasing for the Boots not only to arrive a few days later but find various additional items supplied as well. A most help full and responsive company. Thank you very much
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Posted 5 years ago
I bought some great walking boots in Winter. Sent for a more summery pair but they didn't suit me. No problems at all with ordering, delivery times, quality or ease of returning. I wish they also did walking sandals .... but I thoroughly recommend and will order again
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Posted 5 years ago
My boots arrived within the stated time frame - good. Packaging etc. intact. Boots used about six times now and are easy to get used to and appear to be good quality. Not had the opportunity to test how waterproof they are. Noticed the soles shed the mud easily, maybe because the rubber is still new. That may change when they are tested on rock and shale. Surprised with the amount of gifts in the box. A nice surprise, thanks. All in all very satisfied and would purchase again. I’ll look at Grisport first for when I need walking shoes.
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Posted 5 years ago
Very pleased with my new boots. This is my second pair, the first pair having last for w years. They have been used on an almost daily basis in all weathers. They are extremely light and comfortable and I couldn’t wish for more. The service was just as promised and the free gift was also very welcome and worthwhile. So well done. Would not hesitate to recommend.
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Posted 5 years ago
I phoned to ask about fittings and the person I spoke to was very helpful also I love my boots and they are just right Thanks, happy Easter 🐣
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Posted 5 years ago
Very pleased, I think these are the most comfortable pair of shoes I have ever owned.
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Posted 5 years ago
Grisport is rated 4.8 based on 8,528 reviews