Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.63

4.6 Rating 3,943 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 15th August 2026

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placing the order on the website was a smooth and easy process. The greenhouse arrived within the timeframe advised which was within a couple of weeks. We had never built a greenhouse before and it proved challenging at times! We followed the insturctions carefully, but they could have been made easier being in silver or a lighter colour not dark blue as the pictures were difficult to decipher! We perservered and used some common sense and google along the way and between two of us we managed to fully build the greenhouse with the glass, door, staging and vent in 3 full days (over two weekends). It looks wonderful and is good quality, strong. We are over the moon and would definitely recommend this company. Thank you! We tried to upload photos but unsuccessfully.”

Helpful Report

Hi Jane, Thank you for the thoughtful 5-star review. We’re glad the ordering process was smooth and the greenhouse arrived within the expected timeframe. It’s great to hear you persevered and managed to build it together, and that you’re happy with the final result despite the challenges with the instructions and colours. If there’s anything else you’d like to share or need a hand with in the future, we’re here. Warm regards, Team Greenhouse Stores Liebe Grüße, Team Greenhouse Stores

“Very pleased with the whole experience from ordering to delivery.”

Helpful Report

Hi Chris, Thank you for the 4-star review. We’re glad you were pleased with the whole experience from ordering to delivery. Warm regards, Team Greenhouse Stores

“This is strange to be asked now as I had it delivered last November but very pleased with his low easy to order and how efficient the delivery Didnt have it installed as did it ourselves”

Helpful Report

Hi Anne, Thank you for the 5-star review. We’re glad you’re pleased with how easy it was to order and the efficiency of the delivery, and that you were able to install it yourselves. Warm regards, Team Greenhouse Stores

“Very good product, well packaged and fast delivery”

Helpful Report

Hi James, Thank you for the 5-star review. We’re glad you’re happy with the product, packaging, and fast delivery. Warm regards, Team Greenhouse Stores

“Spares arrived promptly. However, having left a voicemail message months ago I never got a call back. Very difficult to actually speak to someone.”

Helpful Report

Hi Aaron, Thank you for your feedback. I’m sorry to hear you had trouble getting a callback after leaving a voicemail. Our phone lines are open 9 a.m. to 5 p.m., Monday to Friday, or you could always email in.. Kind regards, Team Greenhouse Stores

“Very pleased with the whole thing. Delivery on time as promised, Well packed and marked as to what pakage to open first etc. Instructions a bit comploicated but once you start in all fits into place. VERY PLEASED WITH THE QUALITY AND THE FINAL RESULT IS VERY GOOD, LOOKS BRILLIANT.”

Helpful Report

Hi Jeff, Thank you for the great 5-star review. We’re glad the delivery was on time and the packaging was clear. It’s wonderful to hear the final result looks brilliant and you’re happy with the quality. Warm regards, Team Greenhouse Stores

“Delivered on time and installed the next day . Highly recommended”

Helpful Report

Hi there, Thank you for the kind words and the 5-star review. We’re glad the delivery was on time and the installation went smoothly. We appreciate your recommendation. Warm regards, Team Greenhouse Stores

“Everything went to plan easy to follow instructions only took 6 hours including the wooden base pity 4 panes of glass broken when opened 2x2 Frank p”

Helpful Report

Hi Frank, Thank you for the feedback. We’re sorry to hear that four panes were broken when opened. If you’d like us to look into this, please contact our support with your order details and any photos you have. Kind regards, Team Greenhouse Stores

“Love this greenhouse. Grew my super hot chillis in and now full of wasabi and toms. 💚❤️”

Helpful Report

Hi Paula, Thank you for the 5-star review! We’re glad the greenhouse is helping your chillis thrive and that you’ve got wasabi and tomatoes growing well. Warm regards, Team Greenhouse Stores

“Everything went swimmingly, ordered 1000 litres of top soil to do jobs in the garden, driver lifted bag onto lawn as requested as I was at work, good price will certainly be ordering more in the future”

Helpful Report

Hi Stephen, Thank you for the 5-star review! We’re glad the delivery went smoothly, the driver could help as requested, and you’re happy with the price. We look forward to your next order. Warm regards, Team Greenhouse Stores

“Good delivery and reasonable price. Wish I had chosen a stronger model and gone for toughened glass. Far too flimsy for my location. Help with that decision would have been appreciated. Thank you”

Helpful Report

Hi Tim, Thank you for the feedback. We’re glad the delivery was smooth and the price reasonable. Sorry to hear the greenhouse felt flimsy for your location, and I appreciate you sharing that a stronger model would have helped. We’re always available to give advice either via telephone or the live messaging system on the website. Kind regards, Team Greenhouse Stores

“Good customer service, delivery and installation, all on time and to a good standard. Had the greenhouse for around 10 months now and very pleased with it.”

Helpful Report

Hi Claire, Thank you for the 5-star review! We’re glad our service, delivery, and installation met your expectations and that you’re pleased with the greenhouse after 10 months. If you need anything, just let us know. Warm regards, Team Greenhouse Stores

“It's a very easy greenhouse to assemble. Didn't go for the assemble option, I love a challenge. However with the easy to follow instructions, I decided to do it myself. Given me a real sense of accomplishment.”

Greenhouse Stores 5 star review on 12th June 2026

Helpful Report

Hi Adrian, Thank you for the 5-star review! We’re glad you found the greenhouse easy to assemble and that the instructions helped you tackle it yourself. If you need anything, just let us know. Warm regards, Team Greenhouse Stores

“This is the second greenhouse bought from yourselves. The first experience was excellent 10/10. Unfortunately my second experience was not so good, with parts missing and I was made to feel I was lying. Stating that all was delivered and that was it. Eventually after continual harassment the parts were delivered, and the greenhouse is fine. I had spent over 4000 on the 2 greenhouses and expected better. Very disappointed and dissatisfied.”

Helpful Report

Hi John, Thank you for your feedback, and for choosing us again — we really do appreciate your repeat custom. I’m sorry that your second experience didn’t match the first. The confusion arose because our supplier had a signed delivery note confirming all items were received, which is why there was some back‑and‑forth while we tried to understand what had happened. I want to reassure you that no one was accusing you of lying — we were simply working to reconcile the paperwork so we could get the correct parts sent out. I’m glad the missing items were delivered and that your greenhouse is now complete, but I’m sorry for the frustration caused along the way. Kind regards, Team Greenhouse Stores

“Delivery time very disappointing ordered summer time it arrived late autumn introduction very poor parts not of a good standard regretting my purchase”

Helpful Report

Hi there, Thank you for taking the time to leave a review. I’ve checked the notes on your order, and it looks like Elite attempted to arrange delivery on several occasions, but unfortunately you weren’t available on the dates they had scheduled. As their deliveries are organised by area, if a customer can’t accept the offered date it can mean waiting a little longer until they are next in that region. They do normally provide 7–10 days’ notice, and there is also the option for the greenhouse to be left in a safe place if that’s suitable. We couldn’t see any notes regarding issues with the quality of the greenhouse or its parts, so if you have experienced any problems, please do get in touch with us directly and we’ll be happy to look into this for you. Kind regards, Team Greenhouse Stores

“Very good quality”

Helpful Report

Hi Doug, Thank you for the 5-star review! We’re glad you’re happy with the quality. If you need anything, just let us know. Warm regards, Team Greenhouse Stores

“Very disappointed in the build I paid for - 4 panels have come out on 3 occasions - we have replaced the broken panels and put in more clips to hold them, the quantity that probably should have been put in during the installation. Equally disappointed in the attitude I encountered when I raised my complaint at the time.”

Helpful Report

Hi Sue, We’re sorry to hear about the repeated panel issues but this is generally down to exceptionally high winds. If you’d like to share any details about when this happened or what occurred, we’ll do our best to understand and assist. Kind regards, Team Greenhouse Stores

“Ordered staging for greenhouse, well made and sturdy and looks good.”

Helpful Report

Hi Julia, Thank you for the 5-star review! We’re glad the staging for the greenhouse is well made, sturdy, and looks good. If you need anything, just let us know. Warm regards, Team Greenhouse Stores

“The greenhouse is brilliant”

Helpful Report

Hi Maren, Thank you for the 5-star review! We’re glad the greenhouse is brilliant. If you need anything, just let us know. Warm regards, Team Greenhouse Stores

“Very pleased with ordering and time frame for delivery, installation went very smoothly and quickly the installers were very professional and friendly. It was just a shame that when we had high winds the glass next to the door blew out 3 times now but don't know why?. But having said that very still pleased with greenhouse.”

Helpful Report

Hi Joy, Thank you for the 5-star review! We’re glad the ordering and delivery timeline worked well and that the installation went smoothly with professional, friendly installers. We’re sorry to hear about the glass issue during high winds and understand that’s frustrating. If you’d like us to look into that further, please let us know. Warm regards, Team Greenhouse Stores

Greenhouse Stores is rated 4.6 based on 3,943 reviews