Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,434 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,434 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

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“Simple straight forward transaction. Prompt delivery with helpful driver. Good quality greenhouse”

Helpful Report

“The service was very good from ordering through to delivery and the product is first class, the only thing thats stopping me giving this 'excellent' is the complex instructions. They're too small and very fiddly but once assembled (which only takes a bit of thought and help with assembly) the greenhouse is well worth the effort. Very good value for money”

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“Hexagonal greenhouse was good value but quite complex to erect - instructions ok but could be improved and base needs to be pretty level for the 6 sides so not an easy DIY job. Recommend the toughened glass as I would have broken the horticultural version without doubt. Pleased with the end result though.”

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“Prompt delivery and very helpful. A DIY friend erected the greenhouse and everything was included with more than enough rubber glass sealing strips.”

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“Good communicaqt6ion,and value. Also dealt with questions . Delivery intact on time.”

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“Good price and delivered on time.”

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“Delivery was a couple of weeks and was left at the side of the house as instructed due to us being out on the delivery day. Put the greenhouse together over the space of a couple of days. I did it single handed and it was quiet complicated even though I consider myself quite good as these sort of things. There was a piece missing, the window lever, which didn’t stop me putting it together and was replaced by post within a couple of days of me phoning customer services. All in all, I am very happy with the greenhouse and the service. I would recommend. I have since purchased an automatic window which was easily installed.”

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“I made a purchase for an 8x6 polycarbonate greenhouse the price and the specifications were good. The order was dispatched on time with tracking information and expected delivery date, however, the shipper managed to lose one of the packages. after a short conversation, the missing part was resent out again and arrived on time. The greenhouse frame and base were easy to build. The polycarbonate glazing was not so easy as this greenhouse uses glazing bars as a way to hold the panels in place after a lot of head scratching and sore hands the panels were in place. The only downside to the greenhouse is the way the polycarbonate is supposed to be held in place by using small white clips that fit over the polycarbonate and into the greenhouse frame top and bottom. This means you have some play in the sheets and if the wind gets in the greenhouse you will lose the sheets. So I fixed them in with a screw and cap now a lot more secure. If there is anything that I would change would be the way the panels are held in place maybe a strong plastic profile to fit over the polycarbonate to bring some added strength.”

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“Helpful, quick, and efficient service with my order.”

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“We ordered a Halls 10 x 6 greenhouse. It came when it was supposed to, with good instructions on how to erect it.”

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“I bought an 8x6 greenhouse from Halls through Greenhouse stores. Very good quality product, delivered safely and on time and very reasonably priced.... I am a competent DIYer and together with a good friend we put it together and it is a pleasure to behold, now growing trays of vegetables for planting out in the allotment later in the spring. Brilliant BUT..... You really need to have a complete redesign of your leaflet of instructions and diagrams. You not only have to be a competent DIYer but also an expert at cryptic crosswords to understand it. In the age of desktop publishing and use of digital photography with suitable inserts of comments this is not a difficult task for you or Halls. I strongly recommend this approach to you, it would save hours of time for your customers.”

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“Excellent product Delivered as promised”

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“from ,time of ordering, to greenhouse beign erected, could not ask for a better service, good value for money,got to be 1 of the best woodengreen house on the market ..”

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“I ordered my greenhouse then the following day I realised that I had forgotten to ask for the extra £15 offeredduring the ordering process sof I phoned the office but was told that it was too late to be refunded Anyway because of the recent inclement weather tho only thing that has happened is we have the Base down so we'll see how we go.All for now”

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“Greenhouse erected by one person who worked through the rain, erected on solid ground perfect for wheelchair access, really please with greenhouse looking forward to sowing seeds and growing tomatoes. Thank you on advice for which one to go for with no pressure.”

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“The greenhouse is well made. And I'm very pleased with it. A bit tricky to put together”

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“The shelving was perfect just what was needed and i didn't have to find trays!”

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“Service very good, also delivery. Accessories for greenhouse (water collection) very expensive and not good value. Double collector only has one hose to feed into butt. Door of greenhouse a bit sticky on it’s tracks and difficult to open from inside. Could do with handles.”

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“They had what I wanted at a reasonable price. Helpful when purchasing and kept me informed about delivery. On delivery day it arrived during a snow storm/blizzard and I was unable to check that everything was correct. I telephoned to explain that everything was covered in snow still unchecked. Don't worry I was told, if you find anything missing or wrong just let us know. I really appreciated their response. I have still not erected the greenhouse as the weather has been awful. I have no hesitation in recommending the Greenhouse Store.”

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“The store on the telephone were very helpful and answered all my queries.”

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Greenhouse Stores is rated 4.7 based on 3,434 reviews