Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,527 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good bit of kit but bit fiddely fitting some of the polycarbonet pannels ,but not bad for price”

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“The greenhouse is now assembled and looks good. It is sturdy and is what is expected. However the instructions to assemble the greenhouse were very poor. We had to go online to get more detail. Consequently it took a lot longer than expected to assemble. If better instructions then I would give a higher recommendation.”

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“Ordered Elite staging and shelving for an Elite greenhouse, good quality well made products, at reasonable prices that were cheaper than some other retailers, with an average waiting time for delivery, all in this was a good shopping experience that I would recommend to others looking for similar.”

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“The greenhouse arrived on the expected date. The erection team were friendly and efficient. The only problem was that the automatic louvre opener was not provided by erection day, but was supplied several days later. I am unable to fit it.”

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“Constructive assistance over the telephone and very prompt delivery of chosen item.”

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“The greenhouse arrived on schedule and very well packed. Installed the base on a level concrete slab patio and then assembled the greenhouse using the instructions and the videos, I made a couple of easily corrected fitting errors. Each part is numbered and by carefully following the instructions all fitted together perfectly - really helps if you had a Meccano outfit number 6A as a kid. More screws and glass clips provided than needed, the clips being useful for future glass replacement. You even get a tin of green spray paint! Although the sections are flimsy, when assembled even without the glass it is amazingly rigid. Can easily be assembled by one person. I highly recommended this product, the assembly is time consuming and if you are not confident then ask Greenhouse Stores to install it for you.”

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“The greenhouse is good value, and my tomatoes are thriving in it. The only problem was the instructions, which are terrible. If you buy it, make sure you've got someone to put it up who knows what they're doing, because you're on your own.”

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“Took me three days to complete build assembly but please with the result, found had a different neater glass fitting option once I had finished which was annoying. Delivery time from ordering was much longer than the quoted time.”

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“Had to buy 6 pieces of glass from a local merchant at £24 as a whole box was broken when I came to fit it”

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“The quality of the greenhouse is god and my tomatoes are loving it! However following the instructions was a nightmare and my wife and I struggled to make sense of them.”

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“I am pleased with the greenhouse, I purchased a 4 x 4 lean to, it would be more helpful if the instruction leaflet which said 4 x 4 lean to actually had a picture of a 4 x 4 instead of a 6 x 4. One of the door panes of glass was broken and the small pane that goes above the door was about an inch short,”

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“Instructions on erecting the greenhouse are not very clear and I was disappointed that delivery was a week later than expected as the glass wea out of stock,but the delivery man was excellent,it took a while to get it erected but now it's done I'm very pleased with it.”

Greenhouse Stores 4 star review on 16th June 2016

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“We bought a 6x4 greenhouse with strong class as i live in windy scotland and have a child and pets and wanted a stronger class for safety we went for smallest greenhouse because of limited space but as i am a very keen gardner growing vegetables my husband bought me my own greenhouse and frames up ? the reason not build is weather and missing parts but they are sending out in post marked one down as missing parts”

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“The Greenhouse is actually very nice when you have worked out how to assemble it, which is the difficulty. The instructions are confusing and some of the pieces come with different reference numbers on them to what is stated in the booklet. You do get a sheet of paper with the changes listed but it is still not easy. It is worth persevering with as the end result is great. Thank goodness for the diagrams.”

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“lean to greenhouse delivered on time and is fine, Instructions are best thrown away!”

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“The quality and precision of the greenhouse materials is very good. They arrived in sturdy packing, especially the glass. As greenhouses go, building it piece by piece in the right order was fairly straightforward - making sure every part is correctly fitted is essential otherwise the more finicky parts don't quite fit. The finished greenhouse is generally solid, and looks good. Two aspects I would improve: some drawings in the manual are a little confusing, and it's easy to get it wrong if you don't take your time and think ahead; and there should be additional braces and base clamps midway along the sides to strengthen the frame for more windy locations.”

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“Green house study and good quality, Female delivery staff attitude to customers discussing! However after complaining to manager, issue resolved, Sad that female had no respect or under stood custoner service”

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“It took some constructing but the instructions were clear, and it went up well and as expected”

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“Good service and good product.”

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“All was fabulous except the fittings for the louvered window; how does the pane of glass that goes above it stay in place? Have left it out for now.”

Greenhouse Stores 4 star review on 9th June 2016

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Greenhouse Stores is rated 4.7 based on 3,527 reviews