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GoodSync Software Reviews

4.2 Rating 413 Reviews

81 %

of reviewers recommend GoodSync Software

Company Reviews

Product Reviews

4.2

Based on 413 reviews


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3701 Pender Dr Suite 400
Fairfax, VA
22030

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This review is less for the product and more for the company. The product actually works well but the company doesn't support legacy products or customers. I purchased the version of their product several years ago that allows me to backup/sync files on my computer to a portable hard drive. It worked well and met my needs. The company has decided to now forcus more on the cloud and has discontinued that version. They are trying to force me over to their monthly subscription service that I don't want or need and I'm just out of luck with the product I've been using and meets my needs. That's like if I bought a product at a store, was using it regularly and then one day, the company showed up at my door and demanded that I give it back because they wanted to go in a different direction without even offering me a refund. To be clear, I don't want a refund, I just want the product I originally purchased to continue working. I HATE companies that do this stuff and it makes me hesitant to buy any software from online companies in general.”

Posted 5 months ago

“I downloaded the product and chose free to try it. Although it states it will allow me to use it to sync it did not. Everything I chose was "only a paid feature". That was deceptive and very bad business to lie.”

Posted 9 months ago

“Hard to use, bad & slow support. Isn't free my service I need.”

Posted 11 months ago

“I had an Allway Sync license that I paid once for. I'm not doing a yearly subscription. I've uninstalled and put Allway Sync back on my machine. ALLWAY SYNC USERS: GoodSync is a RIP OFF and a money grab! Don't do it!!!”

Posted 1 year ago

“My conversation with support. I'd recommend checking out other more reputable software vendors. I bought a perpetual license, but they ended support and pulled the download off of their site. Now they want to sell a “perpetual license” for $299 for the same product I already bought a “perpetual license” for. You wrote (2023/01/13 02:54 pm EST) I have a license for GoodSync2Go V9, but can't find the download file on your website. Can you please direct me on where to find it? Nataxa replied (2023/01/13 02:58 pm EST) Hello, Thank you for being a loyal customer and for contacting GoodSync Support. GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download. GoodSync is no longer offering perpetual licenses. We have moved to an annual subscription-based model. With our new v11 subscription, you can now activate GoodSync on up to 5 computers/devices using one GoodSync account. We are offering 3 and 5-years subscriptions at a discounted price. You can review pricing using this link: https://www.goodsync.com/php/pums/rfprepay.php?lic=goodsync&lang=en We are willing to offer you as to a loyal customer of GoodSync a one-time discount code to purchase GoodSync v11 license. At checkout, use discount code “LOYGS” to receive 20% off your order. If you have any additional questions, please let us know. Best regards, GoodSync Support. You wrote (2023/01/13 04:32 pm EST) Does the basic GoodSync subscription include GoodSync2Go? That's the part that I really need. Your site said the 2Go version was over $200! Nataxa replied (2023/01/13 04:36 pm EST) Thank you for your message. No, GoodSync2Go v12 requires a separate Goodsync2Go v11 license - perpetual license that costs $299.00, non-refundable, no discounts. You wrote (2023/01/13 04:41 pm EST) Then why doesn't my previous GoodSync2Go license carry over? I was an early adopter, now you discontinued my version and are charging $299 for what I already purchased. Nataxa replied (2023/01/13 04:58 pm EST) GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download. You wrote (2023/01/13 05:26 pm EST) I understand that, but why would I pay you $299 for software just so you can discontinue v11 some time in the future, and we have to have this discussion again. Anyone who purchased a perpetual license in the past, should still have a license now. It wouldn't be very smart for me to buy it not knowing if you'll honor support and updates in the future, or pull the version I bought off of your website and tell me "GoodSync v11 is doscontinued long time ago and not supported anymore. GoodSync v11 is no longer available for download". Get my point ;-)”

Posted 1 year ago

“As an Allway Sync Pro user very disappointed that GoodSync took over this product and now I have to subscribe yearly, where Allways Sync Pro was a one time only license. Not happy with this takeover!”

Posted 1 year ago

“The interface is pretty gnarly. The system is simply not workable trying to back up network folders to a local drive. Would not recommend. One star is too much. Support is unhelpful.”

Posted 1 year ago

“As other customers have stated, I have bought multiple "perpetual" and "lifetime" licenses over the last 10 years, yet the company activation servers now block the use of the software and you can only buy yearly licenses (which cost the same amount). So as a paying customer I am now forced to download pirated versions of the software. Disgusting, greedy company that cheats on their contracts with customers. Do not trust them with your money or your data.”

Posted 1 year ago

“Goodsync (illegally) voided previous contracts, voided lifetime licenses in order to withdraw more money from consumers through annual licenses. Shame!”

Posted 2 years ago

“Quite agree with other comments - "It is very disappointing that an app I purchased with a lifelong license stops working all of a sudden and I'm asked to pay an annual subscription." Some strange ethics at play here - GoodSync can go jump!”

Posted 2 years ago

“Don't buy! I purchased the software with a lifetime license, and when they released a new version, they removed important functionality from the version I had purchased and now they say the functionality is only in the new version. It wouldn't be a problem if it was a new implementation in the new version, but they removed it, just to start charging for the software.”

Posted 2 years ago

“I suggest you all use Synchback from 2brightsparks.com. Excellent product,been with them for years!”

Posted 2 years ago

“I truly hope unscrupulous companies like this pay a hefty price for their greed. Nowhere is it good policy, let alone honest, to sell a product to a customer, only to later attempt extortion for the same product. I paid good money for what was at the time a good product. Now I'm told I must pay every month to continue using it in its best format. For any new folks looking at Goodsync, I strongly suggest you search elsewhere!”

Posted 2 years ago

“We use Goodsync for server os. A 2way sync between our fileserver and Google drive for business. It's not working, the analyze takes hours, and Goodsync support responds very slow. Goodsync support cannot provide the correct settings to make the sync job to Google work correct. According to Google support, Goodsync is not using the Google API. The is problem registered more than 1.5 month ago.... Keep this in mind before buying from Siber systems, Goodsync”

Posted 3 years ago

“This software used to be good, but slowly they were pushing towards a "software as a service" model including breaking local logins on their GoodSync server. Fortunately I had an older version so I could keep using them. Finally, with v11 they fully stopped selling their software and now only rent it. I guess I'll hold on to my v10 licenses as long as possible until I find something else.”

Posted 3 years ago

“DO NOT BUY THIS PRODUCT. This is the absolutely the worst file back up or syncing software I've ever encountered. I have paid for two licenses and can't use either. They show up in my account but I can't activate them. When I try it tells me I don't have any available licenses. I contact support and they give me the most convoluted response possible and refuse to call me to help.”

Posted 3 years ago

“Not impressed with the new licencing strategy. Suck you in with a perpetual licence for V10, then as of V11 smash you with an annual subscription based model I see this as a greed strategy. This is a pain for me as I am a personal user with 2 licences (1 windows, 1 Linux) and I cannot now upgrade to V11 or find the downloads for V10 for Linux. I wouldn't recommend this software anymore due to the face it's gone to Annual Licencing.”

Posted 3 years ago

“After many years using GoodSync it is now time to part company - this new FORCED subscription only licensing model for individuals is not for me. A lot of companies are jumping over to subscription licensing, but I refuse to use a subscription based model. I am more than willing to PAY for a license when I want to upgrade. You need to over BOTH models, otherwise you will be cutting off a lot of loyal customers, that like myself will not use subscription. So looks like i will be looking for an alternative solution.... a real shame as i application is very good. Whoever thought of exclusively changing the licensing model to subscription only should be fired.”

Posted 3 years ago

“Probably one of the worst companies I deal with. Their licencing arrangements are very confusing. If you contact their customer services they are rude, arrogant and unhelpful. If you enjoy this then this is the company for you. Its unfortunate that their software is very good but be very clear they look down their nose at "non-techy"people in a way I have never encountered before.”

Posted 3 years ago

“I have to concur with many users here. I'm a long time, multiple license holder. Since the licensing model has suddenly changed to an annual license this product has become unaffordable. Add to that the attitude of the developer when approached re. bugs and suggestions means version 10 is definitely the last one for me.”

Posted 3 years ago

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GoodSync Software is rated 4.2 based on 413 reviews