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GoodSync Software Reviews

4.2 Rating 413 Reviews

81 %

of reviewers recommend GoodSync Software

Company Reviews

Product Reviews

4.2

Based on 413 reviews


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3701 Pender Dr Suite 400
Fairfax, VA
22030

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought 3 licenses (perpetual license GoodSync for Business) in early 2017. On June 30, 2018 (1 year and 2 months later), the company GoodSych informs us that our licenses will be deactivated by writing to us: '' This decision / change was handed down from corporate and is completely out of my hands '' We paid $ 1600 !!”

Posted 5 years ago

Hi there- thank you for reaching out. We have looked into the matter, and according to our system, you did not purchase Annual Maintenance. Per our license agreement, "The validity of GoodSync Enterprise Workstation or Server license is subject to timely payment of annual Maintenance Fee that currently stands at 20% of the purchase price, but can be changed by Siber without notice, or negotiated with Customer. If Customer ceases Annual Maintenance Fee payments, then his GoodSync Enterprise Workstation or Server license shall be revoked. The license will be restored upon resumption of Annual Maintenance payments." Should you have additional questions or concerns, please do not hesitate to contact our GoodSync for Business team here: https://www.goodsync.com/php/gsss/main

Posted 5 years ago

“After many years using GoodSync it is now time to part company - this new FORCED subscription only licensing model for individuals is not for me. A lot of companies are jumping over to subscription licensing, but I refuse to use a subscription based model. I am more than willing to PAY for a license when I want to upgrade. You need to over BOTH models, otherwise you will be cutting off a lot of loyal customers, that like myself will not use subscription. So looks like i will be looking for an alternative solution.... a real shame as i application is very good. Whoever thought of exclusively changing the licensing model to subscription only should be fired.”

Posted 3 years ago

“Superb functionality and reliability. But arbitrary changes to the licensing model for personal users changing the licence from perpetual to annually expiring make this unaffordable. The way that these changes were made is more typical of a company whose business model embraces sharp practice. It is probably illegal but I don't have the resources to challenge it in court and I guess the company is betting on that. Shame on Goodsync. I will no longer be recommending the product.”

Posted 3 years ago

“I've been buying this software for several years now. Now, for private users, only expiring licenses are available (After one year). Perpetual licenses are now ONLY available for the Business version, at a MASSIVE price hike! I was very satisfied with Goodsync - but a subscription modell for Software is a No-Go for me.”

Posted 3 years ago

“GoodSync is an excellent software and I have been using it for many years A couple of years ago I got GoodSync for Synology, and it was free. I installed it and it was running perfectly for cloud backup from a PC and my NAS Since the last GoodSync up on my PC I have been told that I had to updgrade my GoodSync on NAS as well. I discovered too late that I had to pay for it. Unfair, but no problem, GS is good enough. I purchased it. But now to enter the code, I need to be an expert issuing command line on my NAS !!! and with absolutely NO assistance. This is quite incredible and unacceptable !!!!!!”

Posted 5 years ago

Hi Jean-Pierre - We definitely want to help! We have sent the steps via a private message. Additionally, we will be adding them to our Help Center. Moving forward, should you require additional assistance, please let us know. Thank you.

Posted 5 years ago

“I have to concur with many users here. I'm a long time, multiple license holder. Since the licensing model has suddenly changed to an annual license this product has become unaffordable. Add to that the attitude of the developer when approached re. bugs and suggestions means version 10 is definitely the last one for me.”

Posted 3 years ago

“Suddendly the software which I bought for good (no monthly or yearly fee or anything re-occuring) stopped working asking for an upgrade that is supposed to cost 299 USD. I did not do or ask for any upgrades. I tjust didt it automatically. What a joke!!! I have sent an email to support but I do not have high hopes that I will get an answer. SO FORGET THIS LICENSE MODEL IS A SCAM.”

Posted 3 years ago

“After several years of satisfied service, the program suddenly stopped working. After repeated appeals to support and patient expectation for about half a year for finding the solution for my problem, I finally got a reply from the support that this is my problem with my Windows operating system. So I left with not working sync program on my own. Such an awful support person I didn't face before, and I hope I will not suffer it anymore. I also think I will have to give up on this program and will try to find another syncing program or use FreeFileSync, as somebody mentioned before.”

Posted 4 years ago

“After years of using WDSync to WDMycloud backing up multiple different folders locally to different folders on the local cloud I'm now told this is the successor I have to use. Only it isn't because I can't backup disparate folders locally to disparate folders on the cloud, they have to be under the same file structure, which is not what I want. e.g. my folders locally to my folders on my NAS, and my music locally to public music on the NAS, can't do it!”

Posted 4 years ago

“I had an Allway Sync license that I paid once for. I'm not doing a yearly subscription. I've uninstalled and put Allway Sync back on my machine. ALLWAY SYNC USERS: GoodSync is a RIP OFF and a money grab! Don't do it!!!”

Posted 1 year ago

“As an Allway Sync Pro user very disappointed that GoodSync took over this product and now I have to subscribe yearly, where Allways Sync Pro was a one time only license. Not happy with this takeover!”

Posted 1 year ago

“Goodsync (illegally) voided previous contracts, voided lifetime licenses in order to withdraw more money from consumers through annual licenses. Shame!”

Posted 2 years ago

“Don't buy! I purchased the software with a lifetime license, and when they released a new version, they removed important functionality from the version I had purchased and now they say the functionality is only in the new version. It wouldn't be a problem if it was a new implementation in the new version, but they removed it, just to start charging for the software.”

Posted 2 years ago

“I suggest you all use Synchback from 2brightsparks.com. Excellent product,been with them for years!”

Posted 2 years ago

“I truly hope unscrupulous companies like this pay a hefty price for their greed. Nowhere is it good policy, let alone honest, to sell a product to a customer, only to later attempt extortion for the same product. I paid good money for what was at the time a good product. Now I'm told I must pay every month to continue using it in its best format. For any new folks looking at Goodsync, I strongly suggest you search elsewhere!”

Posted 2 years ago

“We use Goodsync for server os. A 2way sync between our fileserver and Google drive for business. It's not working, the analyze takes hours, and Goodsync support responds very slow. Goodsync support cannot provide the correct settings to make the sync job to Google work correct. According to Google support, Goodsync is not using the Google API. The is problem registered more than 1.5 month ago.... Keep this in mind before buying from Siber systems, Goodsync”

Posted 3 years ago

“Probably one of the worst companies I deal with. Their licencing arrangements are very confusing. If you contact their customer services they are rude, arrogant and unhelpful. If you enjoy this then this is the company for you. Its unfortunate that their software is very good but be very clear they look down their nose at "non-techy"people in a way I have never encountered before.”

Posted 3 years ago

“After several years of satisfied service, the program suddenly stopped working and said I needed to log in to activate my license. After repeated emails to support I finally got a reply to log in, my account was active. I could not log in and after more emails to support I think I will have to give up on this program and purchase another syncing program or use FreeFileSync which seems to work faster anyway. (by Ken Foster)”

Posted 4 years ago

“it works very badly, after I bought the license, I do not recommend, steal it from the net!”

Posted 4 years ago

“Bought license on 10.18.2016. Installed on only one PC. Now I change hard disk and the activation license is refused. This licence was never, never communicated to anyone else and never, never installed on another PC.”

Posted 5 years ago

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GoodSync Software is rated 4.2 based on 413 reviews