GoodSync Software Reviews

Name: GoodSync Software
Address: 3701 Pender Dr Suite 400, Fairfax, VA
Rating: 4.15

4.2 Rating 415 Reviews

81 %

of reviewers recommend GoodSync Software

4.2

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email

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Location:

3701 Pender Dr Suite 400
Fairfax, VA
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to install it on several devices and the customer service is so bad, I couldn't get through, never got a returned phone call. Horrible, horrible support.”

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Posted 8 years ago

Hi Tamela - We certainly apologize for any lack of communication on our end. We've passed your feedback along and a technical representative will be contacting you before close of business today.

Posted 8 years ago

“The software is VERY difficult to use and not intuitive at all. I'm a pretty savvy computer user; however, whenever I try to use the program, I feel like I have to be a computer programmer in order to do anything with it.”

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Posted 8 years ago

Our technical team is always here and happy to help! Please do not hesitate to contact them at your convenience: www.goodsync.com/support.

Posted 8 years ago

“never got it to work, emailed them repeatily, asked them to call repeatily terrible customer service never got a refund etc should be reported to BBB etc”

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Posted 8 years ago

Hi Greg - thank you for reaching out. We've passed your feedback along and a representative will be contacting you to resolve any remaining issues.

Posted 8 years ago

“I downloaded the upgraded version - the previous was great- but it could not be installed, and the support service never answered my e-mail for help.”

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Posted 8 years ago

Hi Auryan - Thank you for reaching out. We've passed your feedback along and a technical representative will be contacting you within 24 hours.

Posted 8 years ago

“Did not work”

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Posted 8 years ago

Hi Walter - Thank you for reaching out. At your convenience, please contact our technical team and a representative will gladly work through any issues you may be experiencing. www.goodsync.com/support.

Posted 8 years ago

“Stopped using. A memory hog. Slowed everything down. There is better backup/sync software on the market.”

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Posted 8 years ago

“I have 5 !!!!!!! licens, but I have to make code on 2 of them everytime Very unproffisional”

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Posted 8 years ago

Hi Poul - Thank you for taking the time to provide feedback. At your convenience, please feel free to contact our technical team so they may resolve any issues you're experiencing. www.goodsyc.com/support. Thank you.

Posted 8 years ago

“Moves data between Google Drive and local drives. But it stopped working with google (permission problems). Worked quite a while, configured to not use _gsdata_ files, etc. Very annoying when you try to stop it...takes several minutes to kill all the parallel processes with 30 sec delays between each. So right now, GoodSync is totally broken for my application of moving data from Google Drive to Local drive. Goodsync updated to V10 and requires me to repurchase the license. No, not going to do it. Goodsync takes 45 minutes to scan the 10 TB folder tree and forgets everything it know between restarts.”

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Posted 8 years ago

Hi Jeff - thank you for taking the time to provide feedback. If you can please contact our technical support team at your convenience, a representative will gladly assist or clarify any GoodSync/Google drive issues you may be experiencing. www.goodsync.com/support.

Posted 8 years ago

“They owe me a refund but refuse to answer my emails ... good luck with these guys! Make 1,000% sure you get the right product and have NO questions!”

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Posted 8 years ago

Hi Mike - We've passed your information along to the appropriate team in an effort to resolve any lingering issues.

Posted 8 years ago

“Pitiful lying customer service”

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Posted 8 years ago

GoodSync Software is rated 4.2 based on 415 reviews