My conversation with support. I'd recommend checking out other more reputable software vendors. I bought a perpetual license, but they ended support and pulled the download off of their site. Now they want to sell a “perpetual license” for $299 for the same product I already bought a “perpetual license” for. You wrote (2023/01/13 02:54 pm EST) I have a license for GoodSync2Go V9, but can't find the download file on your website. Can you please direct me on where to find it? Nataxa replied (2023/01/13 02:58 pm EST) Hello, Thank you for being a loyal customer and for contacting GoodSync Support. GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download. GoodSync is no longer offering perpetual licenses. We have moved to an annual subscription-based model. With our new v11 subscription, you can now activate GoodSync on up to 5 computers/devices using one GoodSync account. We are offering 3 and 5-years subscriptions at a discounted price. You can review pricing using this link: https://www.goodsync.com/php/pums/rfprepay.php?lic=goodsync&lang=en We are willing to offer you as to a loyal customer of GoodSync a one-time discount code to purchase GoodSync v11 license. At checkout, use discount code “LOYGS” to receive 20% off your order. If you have any additional questions, please let us know. Best regards, GoodSync Support. You wrote (2023/01/13 04:32 pm EST) Does the basic GoodSync subscription include GoodSync2Go? That's the part that I really need. Your site said the 2Go version was over $200! Nataxa replied (2023/01/13 04:36 pm EST) Thank you for your message. No, GoodSync2Go v12 requires a separate Goodsync2Go v11 license - perpetual license that costs $299.00, non-refundable, no discounts. You wrote (2023/01/13 04:41 pm EST) Then why doesn't my previous GoodSync2Go license carry over? I was an early adopter, now you discontinued my version and are charging $299 for what I already purchased. Nataxa replied (2023/01/13 04:58 pm EST) GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download. You wrote (2023/01/13 05:26 pm EST) I understand that, but why would I pay you $299 for software just so you can discontinue v11 some time in the future, and we have to have this discussion again. Anyone who purchased a perpetual license in the past, should still have a license now. It wouldn't be very smart for me to buy it not knowing if you'll honor support and updates in the future, or pull the version I bought off of your website and tell me "GoodSync v11 is doscontinued long time ago and not supported anymore. GoodSync v11 is no longer available for download". Get my point ;-)