Goodhood Reviews

4.5 Rating 2,100 Reviews
88 %
of reviewers recommend Goodhood
4.5
Based on 2,100 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Wide range of goods, very friendly staff
Helpful Report
Posted 1 day ago
Quick delivery, good price. Always a good experience
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Posted 2 days ago
There are a lot of good products
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Posted 2 days ago
Great product, great packaging
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Posted 2 days ago
Product condition, delivery, and price were all satisfactory.
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Posted 2 days ago
Really good service, kept me in the loop with the order .super fast delivery And goods arrived well packaged. Many thanks
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Posted 3 days ago
Price is fair, but the best is their customer service. made an error on the delivery address and a quick email to the customer service got the problem resolved within a day. Product arrived extremely well packaged and on time. One problem encountered was manufacturing defects on the incense tray. Customer service again was sympathetic and on point, who proactively wanted to make it right. at the end, settled with a discount due to no more stock available for replacement. I would not hesitate to buy from Goodhood again in the future.
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Posted 4 days ago
Excellent service, very efficient and item very well packaged.
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Posted 4 days ago
No complaints, easy hassle free service.
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Posted 4 days ago
Lovely staff, tasteful selections...
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Posted 4 days ago
Item arrived quickly and was exactly as ordered. Good service.
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Posted 4 days ago
Very good experience from start to finish.will definitely be ordering in future.
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Posted 4 days ago
fast ship, best service
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Posted 4 days ago
Goodhood is a unique and wonderful store. There is nowhere else quite like it! It’s always fun and friendly with impeccable service. The curation of goods is superb and the space is beautiful. Highly recommended.
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Posted 4 days ago
Great products and great service...Thank you!
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Posted 4 days ago
Always on time and expertly packaged.
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Posted 4 days ago
I bought a ring for my daughter’s birthday and it arrived quickly and beautifully packaged. Unfortunately it was just too chunky for her small hands so I made a return in store and it was unproblematic and received my refund a week later. Thanks!
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Posted 4 days ago
Really happy with the service. Package arrived quickly and packaged spot on. Buying stussy merchandise is very hard at the moment as there is a lot of fake products being sold on sites. This was top quality and a hood price. Would definitely recommend and wish all the success.⁷
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Posted 4 days ago
Great range and super fast international delivery
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Posted 4 days ago
Very good website to navigate, clothing is exceptional. Had to do a return recently and it went perfectly
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Posted 4 days ago
Goodhood is rated 4.5 based on 2,100 reviews