Goodhood Reviews

4.5 Rating 2,104 Reviews
88 %
of reviewers recommend Goodhood
4.5
Based on 2,104 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Fast shipping. The sneakers came in an extra box. Pleased with everything
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Posted 1 month ago
Great communication and loved my item when it arrived.
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Posted 1 month ago
Great curated pieces
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Posted 1 month ago
Quick to ship and order arrived swiftly. Also dealt with one my online purchases with an in-store return easily
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Posted 1 month ago
I really enjoy my visits to Goodhood. The selection is ever changing and there is always something interesting to look at. The staff are helpful and engaging without ever trying to "oversell". It makes it easy to buy some beautiful pieces. I like the unusual and Goodhood has plenty of curious items to keep me coming back.
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Posted 2 months ago
Five Stars indeed! I love my purchase, superb quality and art. Best blanket ever.
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Posted 2 months ago
Hi Craig, Thank you for taking the time to leave such a great review! We are happy you have enjoyed your shopping experience with us. Thanks, GOODHOOD
Posted 1 month ago
Superb. Love them
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Posted 2 months ago
Hey Stephen, Thank you for taking the time to leave a positive review, We are so happy that you have enjoyed your shopping experience with us. Thanks, GOODHOOD
Posted 1 month ago
What a fantastic bunch of people Goodhood are. Faultless.
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Posted 2 months ago
Hey Robert, Thank you for taking the time to leave such a glowing review! We are thrilled that you have enjoyed your shopping experience with us. Thanks, GOODHOOD
Posted 1 month ago
Brilliant customer service
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Posted 2 months ago
Love Goodhood, consistantly great customer care!. Thank you
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Posted 2 months ago
Can’t fault it. Rapid delivery and returns. Just great service all around. Support independents !!!!
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Posted 2 months ago
Top tier shop with excellent selection of goods. Always super friendly staff in store and great options online. I've been a customer for many years and will be for eyears to come I'm sure.
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Posted 2 months ago
Quick delivery. Great service.
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Posted 2 months ago
Goodhood the best to ever do it 🔥
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Posted 2 months ago
I have been shopping here for Years. The best retailer in London.
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Posted 2 months ago
Very efficient service, my trainers came quickly which is great. I’ll definitely order again
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Posted 2 months ago
Great store, service and editorial!
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Posted 2 months ago
Was really impressed with their packaging. It made it feel very personal. The thank you card was a nice touch.
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Posted 2 months ago
Great service, easy to shop and great offer. If I lived closer I’d be a poor man!
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Posted 2 months ago
Marvelous store and cant fault customer service , I have and would recommend to friends. Long live the independants
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Posted 2 months ago
Goodhood is rated 4.5 based on 2,104 reviews