Goodhood Reviews

Name: Goodhood
Rating: 4.54

4.5 Rating 2,130 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,130 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast shipping. Really happy with my purchase. A really strong, thoughtful, curation of pieces on their site. Great to support an independent.”

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Posted 6 months ago

“Been buying here for years; always good service and great products.”

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Posted 6 months ago

“reliable, very quick delivery for this time of year and some really cool bits on the website”

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Posted 6 months ago

“Love this store. Absolute great products. Lovely staff.”

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Posted 6 months ago

“Super quick delivery and I love my new mittens - thanks!”

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Posted 6 months ago

“Great website, item was dispatched very quickly!”

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Posted 6 months ago

“quick delivery - good quality - great customer service”

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Posted 6 months ago

“I always enjoy coming to the Goodhood store. The staff are always welcoming and friendly, you can have a laugh with them but they also know their stuff! The web experience is just as good.”

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Posted 6 months ago

“Best store in london”

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Posted 6 months ago

“Great service, good packing, good communication”

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Posted 6 months ago

“Excellent products at a good price together with first class service.”

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Posted 6 months ago

“Amazing! Processed my order so fast and was out for delivery the exact same day. Product that arrived was perfect and couldn’t ask for any better. Will be purchasing from them again”

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Posted 6 months ago

“5 stars for the mug, 1 star for the customer service, utterly, utterly abysmal.”

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Posted 6 months ago

“Still the best store in Shoreditch”

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Posted 6 months ago

“Next day delivery takes over a week Wrong items delivered New items are ex display Returns policy does not include collection Customer service rep is good - but probably has a lot of practice as the rest of the operation is really poor.”

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Posted 6 months ago

“One of the best curated streetwear stores around. Always great service and top quality garms”

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Posted 6 months ago

“i was looking for the wales bonner collaboration and goodhood was the only one who send a notification that they have a pair available (: everything went well, and it seems that return process is quite simple too if you’re concern (haven’t returned the shoe myself but everything was provided)”

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Posted 6 months ago

“It is great to order from Goodhood because they are extremely consistent and reliable !!”

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Posted 6 months ago

“Have used Goodhood a couple of times now and they’re excellent. Would happily recommend and will be a returning customer.”

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Posted 6 months ago

“Fantastic Beams Parka Delivered next day! Perfect”

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Posted 6 months ago

Goodhood is rated 4.5 based on 2,130 reviews