Good Life Letter Reviews

Name: Good Life Letter
Address: Mulberry House, Stoneleigh Road, Leamington Spa, Warks.
Rating: 4.79

4.8 Rating 2,843 Reviews

97 %

of reviewers recommend Good Life Letter

4.8

Based on 2,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 298221

Email:

goodlife@oxonpress.co.uk

Location:

Mulberry House, Stoneleigh Road, Leamington Spa
Warks.
CV32 6QR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the products that I have purchased have always arrived in good time and on the few occasions I had to telephone the customer services, I received speedy help. The only time I have had a much longer wait for the product was when I ordered it from Italy, to be posted to Italy and of course the post was more expensive, post is sometimes slow to Italy from the UK. Overall I received a very good service.”

Helpful Report

Thank you so much for such a full and honest review of our services and products, we really apreciate it. We're glad that we have been able to help you and are always happy to answer any wqueries or questions you may have. We look forward to being able to assist you in the near future.

“Very easy to order from Good Life and products are reasonably priced and you know you are getting quality. Delivery times are also very good.”

Helpful Report

Many thanks for sharing your experience of using the Good Life Letter, we are really glad that you find our natural remedies and supplements useful and are grateful for your kind review.

“I really enjoy reading the newsletter, and have purchased a few products. I will not go into these now, rather I will raise the fact I emailed you about 2 weeks ago about a wash system, It was Terra something, and I have not had a reply. This concerns me. Are you sales driven only or do you have a genuine interest in clients queries? Alan Thom.”

Helpful Report

Many thanks for the review, and our apologies if we didn't get your email. Please contact us directly on ray@goodlifeletter.co.uk or call 01926 298221. We are a small team but care greatly about our readers (as you will see from other comments and reviews). Ocassionally emails can go astray but any query is always dealt with once we are aware.

“I ordered Propargile and it arrived very quickly. I'm trying it for acid reflux and so far the results are promising, so I will continue for a while longer although not indefinitely, which I would like to do, as the cost is quite high. Always excellent service from The Good Life Shop.”

Helpful Report

Many thanks for your review, we really appreciate that you have shared this information with others as it will help them make their own choices to improve health. We source many of our remedies from small scale producers and insist upon all natural ingredients and simple production processes. This means that there may be cheaper options but in the long run anything which is wholly natural will be better value as your body will be able to use it as needed and not allow it to waste. Thank you for your kind words of support about our service, we are a small team and this feedback really helps and enthuses us.

“The best product that I bought from you is FX-SILICA. It worked wonders on my knee. After two days of use the pain have gone and I could walk . The medicines that I bought in the chemist were utterly useless and they are still advertised all the time. That you very much- eskerrik asko- muchas gracias. Please keep on the good work”

Helpful Report

We are so pleased that the FX Silica has helped you, it is a very popular product and many people have the same experience as you. It is fantastic that yuo have been able to get back to doing what you want to without discomfort and pain, and we are really grateful for your review as it will help others make a decision that could help them in the same way too.

“Note New Update Info Below previous review... Having moved from UK I appreciated being able to order from abroad still. Unfortunately I see today that this has been annoyingly stopped due to possible import taxes. (Which we are aware of and expect to incur possible charges). Previous orders have arrived in good time. However recent one not arrived yet and frustratingly can’t track it. I think the delay is due to ongoing Brexit problems but it would be good to see some information in regards to this. I couldn’t find anywhere on the website how to find out where my order could be - unlike other companies who enable you to track and get an indication when expected. I realise this is a new situation that is causing problems but not impressed that an order was taken if knowingly can’t deliver? Would be good if under these circumstances emails could at least keep customers informed, rather than having to continually check website. UPDATE: I have to say that I was contacted quickly in response to above problems and kindly emailed with information. Delighted to say I subsequently received my order and in the end was not actually charged any Import Tax on delivery (seems different countries are applying different rules!). Hopefully this will get sorted and once more I'll be able to place orders from abroad in future. Although initially frustrating, l have to give Credit to Customer Services Manager, Justin who was extremely helpful in dealing with this promptly. Very much appreciated. Thanks from a happy customer”

Helpful Report

Many thanks for your review. As you rightly point out this is a situation that we are being faced with but don't have any information available to help us resolve these type of queries. Please email our customer services manager on justin.callaghan@oxonpress.co.uk or call him on 01926 298221 and we will let you know what we can for any orders. Hopefully this situation will resolve quickly as it isn't the level of service we want to provide to our readers, but alsdo as a small organisation we cannot afford to have lots of orders being lost or delayed in the delivery mechanism. Once again our apologies and please be assured we are working as hard as we can to fix this issue.

“Always interesting information and excellent quality products”

Helpful Report

Thank you so much for your review and kind words of support for the Good Life Letter, we truly appreciate it.

“Service is always excellent and the products do what they say. It's always good to know that the products are as natural as they can be, with little intervention by large pharma companies and use of synthetic materials.”

Helpful Report

Many thanks for the 5 star review, we are really grateful for your support and of course completely agree that any supplements should be natural... Ray would not have it any other way for the Good Life letter.

“The Good Life Letter is one of the few "Advertorials" which I never miss. Not only are the contents and topic always relevant and interesting, but they are presented in such a readable and entertaining style. You never feel that Ray is "talking down" to you, or being didactic; he is full of common sense (a rare commodity, nowadays!) and puts over this relevant and often essential information in a really good-humoured and practical way; keep up the good work , Ray!.”

Helpful Report

Thank you for the fantastic review, we really appreciate your kind comments and feedback. Ray will be delighted to know that you enjoy the newsletter and find them useful and entertaining.

“I enjoy reading your letters Ray, and would far rather buy something you have researched, as I know you work hard to find the best for your customers. Terrific thank you.”

Helpful Report

Thank you, Ray will be very grateful for your support and feedback. The Good Life Letter is a small team and we are always glad to hear from our readers and appreciate all comments, especially a five star review.

“Great, enjoyable and full of interesting information. Ordered a few things from the shop. Never been disappointed.”

Helpful Report

Thank you for the review we really appreciate your support and hope to be able to help you in the near future.

“Prompt delivery every time. I ordered turmeric and higher nature, after reading the benefits.”

Helpful Report

We're glad that the deliveries have arrived in time, we do dispatch any orders the next day as we try to make sure that you get what you need as soon as possible.

“An informative and interesting letter plus an easy to us online shop.”

Helpful Report

Many thanks for your kind and supportive feedback, we really appreciate it.

“Ray is a mine of information & have been receiving his newsletter for over ten years. Have bought from the shop on a number of occasions”

Helpful Report

Thank you for your support over such a long time. We really appreciate the kind words of support and the five star review.

“A very good, fair and honest company to deal with. I have purchased many items from the Good Life and have received excellent service every time.”

Helpful Report

Thank you so much for writing this review, we are very grateful for your kind words of support and hope we can help you again in the near future.

“Always worth reading - full of useful information”

Helpful Report

Thank you for the five star review, we're glad that you enjoy the Good Life Letter.

“The letters are entertaining as well as informative. I enjoy them. Also you make it clear you are not medically trained so people need to do their own research/get proper advice. The products I have bought have been good. I save a lot of your emails for future reference.”

Helpful Report

Thank you so much for your review of the Good Life Letter, Ray will be delighted to know that you enjoy them and find them useful as well. We appreciate your custom and hope we can help you again in the near future.

“Good read and ideas. Excellent delivery service”

Helpful Report

Thank you so much for the five star review, it's great to know that you enjoy the Good Life Letter.

“The service is great - no hassle, no excuses and goods arrive in 2-3 days without any problems. No complaints whatsoever.”

Helpful Report

Thank you for sharing your experience of the Good Life Letter, we're glad that everything worked out for you and hope be able to help you again in the near future.

“Generally good but sometimes a bit too chatty for my tastes”

Helpful Report

Many thanks for your honest feedback, we'll pass your comments on to Ray.

Good Life Letter is rated 4.8 based on 2,843 reviews