Good Life Letter Reviews

Name: Good Life Letter
Address: Mulberry House, Stoneleigh Road, Leamington Spa, Warks.
Rating: 4.79

4.8 Rating 2,303 Reviews

98 %

of reviewers recommend Good Life Letter

4.8

Based on 2,303 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 298221

Email:

goodlife@oxonpress.co.uk

Location:

Mulberry House, Stoneleigh Road, Leamington Spa
Warks.
CV32 6QR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought your advance 7 for my husband to use on his shoulder pain after a recommendation from a lady on holiday. Unfortunately he has had little relief with the cream but the product arrived on time and was undamaged .Thank you Jo White.”

Helpful Report

We are sorry that your husband hasn't benefitted from using the Advance 7 gel, it is a very popular pain reliever used by many of our readers, but not everything works for everyone. Your refund for the pack has been processed and should show on your card statement. We are grateful for you trying one of the natural remedies recommeded by Ray, and hope that we can offer a solution for you and your husband in the future.

“Purchased Arganol capsules When received label all in German . Asked for translation and was sent a translation for Krll tablets . Still waiting for the translation for Arganol capsules.”

Helpful Report

Every so often we do make genuine mistakes, especially when things get busy... there are only a few of us in the company. The capsules originate in Germany and we have to over label them before dispatch with English labels, clearly this was not done in your original order... and then we made the mistake of sending a different product lable to you. Our most heartfelt apologies.

“Sometimes useful, mainly a sales letter”

Helpful Report

Many thanks for your feedback and review. Ray sends out newsletters to his readers which contain a lot of information he has researched without any commercial aspect to it. However, he must generate some income to cover the costs of creating and delivering these emails as a free of charge service to readers, so from time to time there will be a sales message but always concerning a natural remedy or supplement that he has carried out specific in depth research.

“I don't think the spray I recently received has made any difference to my eczema, although I will still keep trying it.”

Helpful Report

We are sorry that you haven't benefitted from your natural remedy from the Good Life Letter, if you want to contact our customer services at goodlife@oxonpress.co.uk we will gladly offer a full refund if the spray isn't improving the eczema symptoms.

“Sometimes amusing and informative, at others a bit long winded! And a bit too frequent!”

Helpful Report

Thank you so much for your feedback on the Good Life Letter. Ray has been writing the newsletters since 2005 and has developed a style of his own, which many of his readers really enjoy. Of course even he would not expect you to read every letter that is sent, just those that interest you.

“I enjoy the a Good Life letter about so many different things. However in still not having received the £15 Balsamic Syrup I ordered in the 14 December and with no reply from the Post Office I am now reluctant to order anything else. I cannot afford to just lose £15.00.”

Helpful Report

We are so sorry that your delivery has been caught up in the postal system, which has been under severe pressure due to the huge amount of Christmas mail on top of COVID absenteeism and a shortage of drivers. We assure you that we are doing all we can to get the parcel to you, but in the event that the goods are not received in the next few days we will honour our promise to refund you for the order.

“I emailed you last week re order no. 24577. I'm still waiting a reply so I shall reserve judgement meantime.”

Helpful Report

Thank you for letting us know that you were missing an item from your order, a replacement has been sent and hopefully the error is resolved to your satisfaction now.

“I bought the book by Rachael Linkie entitled "Save Your Sight" and found content to be excellent but the book binding is awful ,,as the pages keep coming out( its a good job they are numbered). Regarding Goodlife Letter it is an excellent read with very up to date information and delivery of goods very fast I love the humour in your writing.”

Helpful Report

We're sorry that the book has had a problem, we can assure you that we wouldn't like you to feel that your purchase was not of the standard needed. We will send another copy out in the post, having checked the binding to ensure it meets standards. Should you (or any other reader) ever have any issue with a purchase from the Good Life Letter please contact us directly and we will always resolve the problems with the minimum of fuss.

“Seems to be mainly about nutrients that the Good Life shops sell”

Helpful Report

Many thanks for taking the time to review the Good Life Letter. ray has been researching and writing about natural remedies and supplements since 2005 but found one barrier to allowing people to try some of the advice was knowing that they products they were buying were of sufficient quality. So, from an early stage he also began to search for reliable and high quality sources of 100% natural products, and uses the small income from this to pay for running the newsletter. Because of this the Good Life Letter is a free service, and we hope that this will always be the case. In the modern age he realises that the likes of Amazon and EBay make it easier to find alternative products, but he passionately believes that you will only get the full benefits if your body can use the compounds you present it with. We appreciate your feedback, but hope that this helps explain how the Good Life Letter works.

“The Good Life Letter is in fact a sales pitch for a health related product each issue. This in itself is not a problem, as the content relative to the product offered appears to be well researched. However, I feel it would be nice to not always receive a sales pitch, rather to be considered a reader with common interests. There are so many email newsletters around at the moment, and sometimes it's nice to rfead interesting content without being sold at.”

Helpful Report

Many thanks for your honest review, we genuinely appreciate the feedback. The Good Life Letter is, and always will be, a free service which Ray has been writing since 2005 and has a small team of us to help him deliver the newsletters, answer queries and manage orders. Of course this all has a cost which needs to be covered if the Good Life Letter is to stay as a free service. Ray does like to send as many emails as he can and many of them are not specifically aimed at selling anything, but the automated software will recognise any mention of a product and make it a link to the shop. We will try to ensure that the Good Life Letter isn't too commercial though. Once again our thanks for taking the time to review our service.

“This is my first purchase + Letter; can I review later please?”

Helpful Report

Of course, please let us know how your experiences went.

“Title should be Good Life Sales Letter, every issue selling something”

Helpful Report

Thank you for your honest review of the Good Life Letter. We are a small operation and need to have an income to cover our staff costs and the cost of developing the free newsletter and sending it out each week. There is no requirement to buy any of the featured products, and the newsletter will always be free. Many of Ray's readers have been with him since he began writing the Good Life Letter in 2005 and regularly write in to say how much they enjoy the content of the emails. Once again many thanks for the feedback.

“It's a review of the Good Life Shop!”

Helpful Report

Many thanks for taking the time to review the Good Life Shop... maybe you could let us know how we can improve so that we can earn the full 5 stars for you. We welcome any feedback that helps us improve our newsletter, products or levels of service.

“I would prefer a shorter letter. I do not have time to read long ones. The American medical letters are also far too long winded.”

Helpful Report

Thank you for your honest feedback about the Good Life Letter. Ray has been writing in this style since 2005 and has many people who really enjoy it, and several like yourself who prefer something a little more succint. As the Good Life Letter develops we hope to be able to provide a format that will meet both needs. Watch this space, as they say!

“ear cleaning solution received very quickly, however since using it for the last 2 weeks have not noticed any benefits. Will persevere with it.”

Helpful Report

Thank you for the honest feedback, please do ue our refund service if you do not find any benefit from using the Otosan, you can get a full refund within 35 days if you need one - even if you have used most of the pack.

“Ordering was easy, Delivery time a little slow using the Coronavirus as an excuse is not good enough, the post office is still running, when ordering alternative health related products I want to know about where they are sourced and genuine reviews so I can study whether they are worth trying, as they tend to be somewhat expensive if they don’t work”

Helpful Report

We are very sorry that you think we use the coronavirus as an excuse... it is a matter of fact that there are disruptions in the service offered by the Royal Mail. Your order, as with every order we receive is sent out next day and normally arrives within 2-3 days after that, as you will see if you look at other reviews on the site. Naturally we value your custom and hope that the explanations, descriptions and links to research articles etc on the site and in the Good Life Letter help you make an informed choice. Don't forget that anything you buy has a 35 day full money back guarantee with it, which means even if you use the entire pack in a month and then don't feel that you have achieved a benefit you can return the empty pack to us and we will give you your money back.

“The experience was good but not special”

Helpful Report

Many thanks for your honest review, we are always trying to improve the service we offer and would be grateful for any feedback that could help us make your experience more special.

“Thank you for the artical given its a good vitamin to the present SITUATION its points and advise was wonderful i too agree for loadind the cupboards with tissues as others too need them be humble and ask Mighty lord to ease this epidemic and give alk of us a healthy life Ameen”

Helpful Report

Thank you for your review of the coronavirus article in the Good Life Letter, we wish all a safe and healthy time, and hope that those in need can be assisted in any way they require.

“it obviously puts food on your table, not convinced everything is as altruistic as you make it sound”

Helpful Report

Many thanks for your comments. The Good Life Letter has been written by Ray Collins since 2005 and operates as a small team alongside a publisher in Leamington Spa. We strive to find the best natural remedies and supplements that we can and whilst we do make a profit to cover our costs and provide an income, we are far from a multi-national business!

“Great service, excellent site, but device faulty. Thinking of returning it.”

Helpful Report

Thank you for taking the time to create the review. We will gladly offer a full refund on any natural remedy or device within 35 days of purchase. Please contact us via the links on the shop or newsletter and we will tell you how to get your money back.

Good Life Letter is rated 4.8 based on 2,303 reviews